Supported Living - Knowsley Council
Supported Living - Knowsley Council
Supported Living - Knowsley Council
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7 Fri 08 Oct<br />
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*Double<br />
payment<br />
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How do I complain about the Integrated Commissioning Team?<br />
Stage 1.<br />
Informal Complaint<br />
1. In the first instance you can make an informal complaint to a member of<br />
the commissioning team. We will listen to your complaint and seek to<br />
resolve it. If you are unhappy with our response to this please proceed to<br />
stage 2.<br />
Stage 2:<br />
Formal Complaint<br />
2. To make a formal complaints please write to us about your complaint. You<br />
can contact us via the details below:<br />
Integrated Commissioning Manager – Housing Related Support<br />
<strong>Knowsley</strong> Integrated Commissioning Team<br />
Southdene Primary Care Resource Centre<br />
Bewley Drive<br />
Kirkby<br />
Liverpool<br />
L32 9PF<br />
3. We will send you written acknowledgement of your complaint and details of<br />
the Appeals procedure within 5 days of receiving it.