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Supported Living - Knowsley Council

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7 Fri 08 Oct<br />

2010<br />

8 Tue 09 Nov<br />

2010<br />

9* Wed 08<br />

Dec 2010<br />

10* Wed 08<br />

Dec 2010<br />

11 Fri 07 Jan<br />

2011<br />

12 Tue 08 Feb<br />

2011<br />

13 Tue 08 Mar<br />

2011<br />

*Double<br />

payment<br />

Fri 15 Oct<br />

2010<br />

Tue 16 Nov<br />

2010<br />

Wed 15<br />

Dec 2010<br />

Wed 15<br />

Dec 2010<br />

Fri 14 Jan<br />

2011<br />

Tue 15 Feb<br />

2011<br />

Tue 15 Mar<br />

2011<br />

Wed 20 Oct<br />

2010<br />

Fri 19 Nov<br />

2010<br />

Mon 20 Dec<br />

2010<br />

Mon 20 Dec<br />

2010<br />

Wed 19 Jan<br />

2011<br />

Fri 18 Feb<br />

2011<br />

Fri 18 Mar<br />

2011<br />

Mon 25 Oct<br />

2010<br />

Mon 22 Nov<br />

2010<br />

Thu 23 Dec<br />

2010<br />

Thu 23 Dec<br />

2010<br />

Mon 24 Jan<br />

2011<br />

Mon 21 Feb<br />

2011<br />

Mon 21 Mar<br />

2011<br />

Mon 25 Oct<br />

2010<br />

Mon 22 Nov<br />

2010<br />

Thu 23 Dec<br />

2010<br />

Thu 23 Dec<br />

2010<br />

Mon 24 Jan<br />

2011<br />

Mon 21 Feb<br />

2011<br />

Mon 21 Mar<br />

2011<br />

How do I complain about the Integrated Commissioning Team?<br />

Stage 1.<br />

Informal Complaint<br />

1. In the first instance you can make an informal complaint to a member of<br />

the commissioning team. We will listen to your complaint and seek to<br />

resolve it. If you are unhappy with our response to this please proceed to<br />

stage 2.<br />

Stage 2:<br />

Formal Complaint<br />

2. To make a formal complaints please write to us about your complaint. You<br />

can contact us via the details below:<br />

Integrated Commissioning Manager – Housing Related Support<br />

<strong>Knowsley</strong> Integrated Commissioning Team<br />

Southdene Primary Care Resource Centre<br />

Bewley Drive<br />

Kirkby<br />

Liverpool<br />

L32 9PF<br />

3. We will send you written acknowledgement of your complaint and details of<br />

the Appeals procedure within 5 days of receiving it.

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