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4199 INSETA - Insider Newsletter Feb 2014 2

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Skills Development<br />

Facilitators code<br />

of Good Practice<br />

“A Quality Driven<br />

Learning Environment<br />

starts here”<br />

The Insurance sector Education and Training Authority<br />

(Inseta) Skills Planning Division has designed the<br />

following Code of Good Practice to fall in line with<br />

organisations’ policies and procedures in order<br />

to efficiently and effectively carry out training and<br />

development plans in the organisation.<br />

Employers will be required to ensure that the<br />

following is in place in order to become a Quality<br />

Learning Environment (QLE).<br />

• Ensure that organisational learning is in line with the<br />

scarce and critical skills needs of the Insurance and<br />

related services sector.<br />

• Ensure that the learning environment is conducive for<br />

learning prior to learner being sent on training internally<br />

and externally. It is essential that a logistics plan for<br />

classrooms and equipment be implemented by the<br />

Operations and/or Logistics Department.<br />

• Large and Medium employers (organisations with more<br />

than 50 employees) must ensure that a Training Committee<br />

(herein also known as “The Committee”), is in place.<br />

• The Committee must ensure the following:<br />

• A Primary and Secondary Skills Development Facilitator is<br />

appointed in the organisation, who is qualified (with a Skills<br />

Development facilitator Certificate), and who also can<br />

accurately complete the Workplace Skills Plan and Annual<br />

Training report, also the Pivotal Training plan and report.<br />

• A Provision must be for occasions when the Skills<br />

Development Facilitators or Administrators are not<br />

available to carry-out their role. In the logistics plan<br />

provision must be made for substitutes.<br />

• At least two Representatives from Large and Medium<br />

companies must be present at the <strong>INSETA</strong> Annual the<br />

Workplace Skills Plan (WSP) and Annual Training Report<br />

(ATR) Workshops to keep abreast of legislative changes<br />

that may occur.<br />

• The above Training Committee can form part of the<br />

Employment Equity Committee.<br />

• Meet at least quarterly, in order to discuss Skills Planning<br />

for Employees and Skills Audits.<br />

• Representatives to sign off on the Workplace Skills Plans<br />

and Annual Training Reports.<br />

• Records of Learning, Attendance Register (where possible),<br />

and Statement of Results, as well as Certificates of Attendance<br />

and Competency are kept for a period of 5 years.<br />

• Organisational Training and Development Policy is updated<br />

annually, version-controlled, and also consulted on.<br />

• Personal Development Plans (PDP) / Balance Scorecards (BS),<br />

or any other Performance Measurement Tools are aligned<br />

with the Organisation Training and Development Policy.<br />

• There should be representatives from Senior<br />

Management, Line Management and Employee and Union<br />

representatives (where an organisation has unionised<br />

employees), on the Training Committee.<br />

• All the Committee meetings are minuted and made<br />

available during the <strong>INSETA</strong> Skills Audit.<br />

• Skills Levies are paid within the Legislated Time Frames.<br />

• A minimum of 2% is spent on Internal Training and<br />

Development Initiatives, over and above the 1% of skills<br />

levies paid to the South African Revenue Services (SARS).<br />

• Training and development is fair to all employees and<br />

no employees must be discriminated against, in terms of<br />

race, gender, disability or any other criteria.<br />

• All employees are to be given opportunities to grow and<br />

learn as part of a learning organisation. Hosting of Career<br />

Days and partnering with your SETA at Career Fairs.<br />

• Provision of learning must be carried out by an<br />

Accredited Training Provider.<br />

• Ensure that the proper Information Technology (IT)<br />

systems are in place to track and record learning within<br />

the organisation.<br />

• Employers must ensure that the learner’ credits are<br />

loaded on to the relevant SETA Upload System on<br />

completion of the Programme. This arrangement should<br />

be made directly with all training providers within the<br />

agreement documents between the parties.<br />

• Employers to ensure that learners are briefed on the<br />

correct career pathing plans in line with their PDPs, and<br />

should a learner be studying towards a full qualification,<br />

that the qualification outline is printed from the South<br />

African Qualifications Authority (SAQA – www.saqa.<br />

org.za ) website and rules of combination to achieve the<br />

qualification is monitored by the internal SDF.<br />

• Hosting Skills Development Best Practice Workshops<br />

where the SETA can give updates to the Communities of<br />

Skills Development Facilitators within the same Subsector.<br />

• The Workplace Plan and Annual Training Reports as well<br />

as Pivotal plans and reports are completed before the<br />

legislated Deadline Date, and consultation within the<br />

organisation ( at all levels, especially when it comes to<br />

planning for learning), before submission.<br />

• Recommendations: Boast the Successes of Organisational<br />

Achievers. Formal acknowledgement must be given to<br />

those learners who have been found competent. Those<br />

learners who have passed with distinction, must be given<br />

special acknowledgement, in the form of awards.

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