Pentek - Chester Paul Company

Product Return Policy
Any item to be returned to Pentair Filtration, Inc. requires a Return Authorization Number (RA#) that is to be PLAINLY displayed on the outside of the parcel or
parcels being returned. This RA# must be obtained from Pentair Filtration, Inc.’s Customer Service Department by phone (800-645-0267) or fax (800-882-6652).
Items being returned shall be no older than one year from the date of purchase from Pentair Filtration, Inc.. Pentair Filtration, Inc. must have an invoice on file
for that purchase. Items said to be defective will be submitted to Pentair Filtration, Inc.’s Quality Control Department for evaluation and, if determined to be a
manufacturing defect, credit or a replacement will be issued. Items sent out incorrectly by Pentair Filtration, Inc. will be credited upon return of the product.
A replacement order will be sent upon request. Items to be returned as a result of over-stock, being incorrectly ordered, or an order cancelled by a customer,
WILL BE ASSESSED A 25% RE-STOCKING CHARGE AND THE COMPANY SENDING THE RETURNS WILL BE RESPONSIBLE FOR RETURN FREIGHT CHARGES.
All items returned, with the exception of goods claimed defective must be in even case lots, in their original packaging, and in new and unused condition. Any
product returned failing to meet the above guidelines will be destroyed with no credit issued. Any items returned to Pentair Filtration, Inc. without Pentair
Filtration, Inc. authorization and a Return Authorization Number WILL BE ASSESSED A $50.00 RETURN VIOLATION FEE.
For further questions regarding this policy, contact the Sales Department at 800-645-0267
1. Minimum Order Value - $200 NET
Additional Conditions and Notes
2. Product sold in case lot quantities ONLY. Contact distributors for price and availability of lesser quantities.
3. Housings and systems are priced without cartridges unless stated otherwise.
4. Nominal micron ratings are based on average values obtained in commercial production and are not intended for specification purposes.
5. For information on additional product availability, contact our Sales Department.
WARNING: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the unit. Systems certified for
cyst reduction may be used on disinfected water that may contain filterable cysts.
CAUTION: Filter must be protected against freezing which can cause cracking of the filter and result in water leakage.
CAUTION: Filter should not be installed where exposed to direct sunlight.
CAUTION: Do not expose clear housings to organic solvents such as those found in aerosol sprays, cleaning products, or insecticides. Such exposure may cause
filter damage, failure, cracking, and leakage.
NOTE:
NOTE:
NOTE:
A drinking water cartridge may contain carbon fines (very fine black powder). After installation, flush the cartridge with sufficient water to remove fines
before using water. Run tap at least 20 seconds prior to using water for drinking or cooking purposes.
Some harmless bacteria may attack cellulose media cartridges. If cartridge appears to disintegrate, or has a “musty” or “moldy” odor, switch to a
synthetic media cartridge or consult manufacturer.
Filter cartridges have a limited service life. Changes in taste, odor, color, and/or flow, may indicate cartridge needs replacing.
WE RESERVE THE RIGHT TO CHANGE DESIGN, SPECIFICATIONS OR PRICE WITHOUT NOTICE.
Sales Offices
AUSTRALIA:
Pentair Water Australia
2 Redwood Drive
Notting Hill, Victoria 3168
Australia
Contact: Greg Trezise
Tel: (61) 3-9574-4031
Fax: (61) 3-9574-4091
Email: Greg.Trezise@pentairwater.com
EUROPE:
Pentair Water Filtration France
100-106 Boulevard Jean Jaures
78806 Houilles Cedex
France
Contact: Sylvain Dorriere
TEL: (33-1) 61 04 28 00 FAX: (33-1) 61 04 04 00
Email: Sylvain.Dorriere@pw-europe.com
MIDDLE EAST:
Pentair Water Middle East (Shj. Br.)
Apt 404, Al Buhaira Bldg • Corniche Street
Al Buhaira - Al Majaz • P.O. Box 32789
Sharjah • U.A.E.
Contact: Usama Patel
TEL: 011 (971-6) 572-0552
FAX: 001 (971-6) 572-0553
Email: ukpe05@yahoo.com
BRAZIL:
Pentair Taunus Eletrometalurgica Ltda
Rua Joao Marcon, 165 - centro
Boituva - São Paulo-SP
BRAZIL: CEP 1850-000
Contact: Marcos Allil
Tel: (55-11) 5184 1616
Fax: (55-11) 5184 2099
email: mallil@pentairwater.com.br
INDIA:
Pentair Water Treatment Pvt Ltd
A-25, Mohan Cooperative Industrial Estate,
Mathura Road
New Dehli 110044
India
Contact: Kishore Sundar
TEL: (91-11) 66118800 FAX: (91-11) 66118822
SINGAPORE:
Pentair Water
25 International Business Park
#01-68 German Centre
SINGAPORE 609916
Contact: K.L. Wong
TEL: (65) 6449-7747 FAX: (65) 6449-7757
Email: klwong@singnet.com.sg
CHINA:
Pentair Pacific Rim (Water) Limited
21 F of Cloud Nine Plaza
No. 1118 West Yan’an road
Shanghai 200052
CHINA
Contact: Tony Wang
Tel: (86-21) 3211-4588 Fax: (86-21) 3211-4582
email: Tony.Wang@pentairwater.com
MEXICO:
Pentair Water
Guadalajara
Mexico
Contact: Marcos Apodaca
Tel: (52-33) 3832 0909 Fax: (52-33) 3832-3619
Email: mapodaca@pentairwater.com
UNITED STATES:
Pentair Filtration, Inc.
502 Indiana Avenue
Sheboygan, Wisconsin 53081-1047 USA
TEL: 920.457.9435 or 800.222.7558
FAX: 920.457.2417
Email: customerservice@pentairfiltration.com
www.pentekfiltration.com
Pentair Filtration, Inc.
502 Indiana Avenue • PO Box 1047
Sheboygan, Wisconsin 53082-1047 USA
Phone: 800.645.0267 • Fax: 888.203.7361
©2006 Pentair Filtration, Inc.
310000 NO06