Occasional Paper 10 - The Royal New Zealand College of General ...

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Contents Introduction ....................................................................................................................................................................... 4 Contributors: .......................................................................................................................................................... 5 Summary of Proceedings: Overview ................................................................................................................................ 6 Day 1 – Quality Measurement ............................................................................................................................... 6 Day 2 – Quality Improvement ................................................................................................................................ 9 Results ............................................................................................................................................................................. 12 Masterclass .......................................................................................................................................................... 12 Pat Snedden, Chair, MOH Quality Improvement Committee – key messages .................................................. 13 Key points: Development of a quality environment for primary care in New Zealand ...................................... 13 Conclusion – The way forward ............................................................................................................................ 18 References ....................................................................................................................................................................... 19 © THE ROYAL NEW ZEALAND COLLEGE OF GENERAL PRACTITIONERS / Summary of Proceedings 2008 3
Introduction New Zealand is a recognised world leader in quality in general practice through, its approach to supporting quality and safety in general practices through the Cornerstone programme where practices measure their quality of care against Aiming for Excellence, both based on internationally accepted best practice. There are emerging issues in quality that require attention within the primary care quality networks, such as introduction of clinical indicators through the Performance Management Programme which will impact on practice systems and processes. The Annual RNZCGP Quality Symposium was a good starting point for the discussion. The symposium introduced the third edition of Aiming for Excellence, which provides an important contribution to existing frameworks to guide improvements in quality and safety in general practice primary care. Day 1 – Masterclass Professor Martin Roland (UK) CBE conducted a master-class on day one of the Symposium. He is an expert commentator on the quality of international health systems, clinical governance and the UK Quality Outcomes Framework (QOF). His session covered what’s new in quality measurement and improvement and a comprehensive overview and discussion of the QOF. Bio: Martin Roland, Professor of General Practice at the University and Director of the National Primary Care Research and Development Centre (NPCRDC) is the founding director of the NIHR School for Primary Care Research, a collaboration between the five leading departments of primary care in England. He is Head of the School of Community Based Medicine within the Faculty of Medical and Human Sciences in Manchester. The School comprises of three research groups: Primary Care, Psychiatry, and Biostatistics, Informatics and Health Economics. His previous areas of research include back pain, hospital referrals, out of hours care, and nurse practitioners in general practice. Professor Roland is also founding Director of the new National Institute for Health Research (NIHR) School for Primary Care Research, a funded collaboration established in 2006 between the academic departments of primary care at Manchester, Oxford, Cambridge, Bristol and Birmingham. Martin is an elected Fellow of the Academy of Medical Sciences with 25 years experience of working in general practice, most recently in the University’s practice at Rusholme Health Centre in central Manchester. Day 2 Day two focused on What’s working, Why and How to make progress with quality improvement initiatives. Local experts highlighted the relevance of international quality frameworks and how existing processes in New Zealand contribute to a culture of improvement in primary care. 4 © THE ROYAL NEW ZEALAND COLLEGE OF GENERAL PRACTITIONERS / Summary of Proceedings 2008
Page 2 and 3: The Royal New Zealand College of Ge
Page 6 and 7: The workshop established how interd
Page 8 and 9: Frameworks of quality Defining qual
Page 10 and 11: Day 2 - Quality Improvement Themes:
Page 12 and 13: Main points: • There is a need to
Page 14 and 15: 2. Pat Snedden, Chair, MOH Quality
Page 16 and 17: • Define the owner - there was ag
Page 18 and 19: Key principles developed by partici
Page 20: References 1 Donabedian A. The seve

Occasional Paper 10 - The Royal New Zealand College of General ...

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