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teleph<strong>on</strong>e calls to family members. These punitive<br />

moves were undertaken with limited c<strong>on</strong>cern for their<br />

adverse repercussi<strong>on</strong>s, or for the obvious fact that they<br />

were targeted at a captive impecunious populati<strong>on</strong>.<br />

One reality pris<strong>on</strong> administrators have been facing<br />

in trying to reduce expenses is that pris<strong>on</strong>s are laborintensive<br />

enterprises, but that they present severe limits<br />

to the savings that can be effectuated through staff<br />

reducti<strong>on</strong>s. Down-sizing the custody staff of a pris<strong>on</strong>,<br />

for example, almost always results in overtime costs<br />

that exceed the ec<strong>on</strong>omies that can be attained. Other<br />

— less tangible — costs are high<br />

stress levels am<strong>on</strong>g overworked<br />

officers, and appreciably higher<br />

stress levels am<strong>on</strong>g pris<strong>on</strong>ers<br />

who have to deal with the<br />

stressed officers.<br />

De-Escalating Custodial<br />

Overkill<br />

Fortunately, much can be<br />

accomplished through staff<br />

redeployment, reallocati<strong>on</strong> and<br />

retraining. The most promising of<br />

the staff-related interventi<strong>on</strong>s is<br />

the least obvious <strong>on</strong>e: It involves<br />

curtailing the use of segregati<strong>on</strong><br />

settings, which look like they<br />

ought to be cheap to operate<br />

(since they offer no programs,)<br />

but which tend to be inordinately<br />

expensive. A high priority ought<br />

to be assigned to inventorying<br />

and reviewing the recourse to<br />

punitive and administrative<br />

c<strong>on</strong>finement — and especially, the c<strong>on</strong>finement of<br />

perpetrators who have committed other-than-violent<br />

infracti<strong>on</strong>s. 8<br />

An obvious first step would be to reserve<br />

segregati<strong>on</strong> terms for offenses that have dem<strong>on</strong>strably<br />

occurred, rather than hypothetical acts that some<strong>on</strong>e<br />

assumes could take place in the future because an<br />

inmate has a shady past, runs with the wr<strong>on</strong>g crowd, or<br />

has an antag<strong>on</strong>istic attitude. It would be particularly<br />

nice if pris<strong>on</strong> staff were to occasi<strong>on</strong>ally remind<br />

themselves that their charges have been impris<strong>on</strong>ed as<br />

punishment, and not for punishment — and certainly<br />

not to be routinely placed in quasi-dunge<strong>on</strong>s for<br />

technical violati<strong>on</strong>s of penny-ante rules. A meaningful<br />

One reality pris<strong>on</strong><br />

administrators have<br />

been facing in<br />

trying to reduce<br />

expenses is that<br />

pris<strong>on</strong>s are laborintensive<br />

enterprises, but that<br />

they present severe<br />

limits to the savings<br />

that can be<br />

effectuated through<br />

staff reducti<strong>on</strong>s.<br />

appeals process is also essential for procedural fairness,<br />

and ‘meaningful’ ought not to include incestuous<br />

administrative self-reviews. Due process should not be<br />

routinely ending at the pris<strong>on</strong> gate.<br />

A de-escalati<strong>on</strong> of punitive and administrative<br />

segregati<strong>on</strong> would not <strong>on</strong>ly decrease the expense of<br />

impris<strong>on</strong>ment but recapture a measure of trust am<strong>on</strong>g<br />

inmates who feel that they are treated unfairly. Such a<br />

de-escalati<strong>on</strong> would also reduce the prevalence of<br />

mental illness am<strong>on</strong>g pris<strong>on</strong>ers, because mental health<br />

problems in pris<strong>on</strong>s are reliably precipitated or<br />

exacerbated by periods of solitary<br />

c<strong>on</strong>finement. 9 Lastly, the<br />

curtailment of super-highcustody<br />

settings would make<br />

correcti<strong>on</strong> officers available for<br />

different types of assignments,<br />

and these assignments could be<br />

less stultifying than patrolling<br />

segregati<strong>on</strong> tiers. It is well to<br />

recall in this c<strong>on</strong>necti<strong>on</strong> that<br />

‘segregati<strong>on</strong> units can become<br />

places that damage both staff<br />

and pris<strong>on</strong>ers.’ 10<br />

Maximizing Human Resources<br />

For pris<strong>on</strong>s to be improved<br />

without the infusi<strong>on</strong> of financial<br />

resources, we must undertake<br />

the imaginatively-enhanced<br />

deployment of existing (and<br />

therefore, inexpensive) human<br />

resources. What such a move<br />

comes down to is that we have to<br />

enlist and include our correcti<strong>on</strong><br />

officers, pris<strong>on</strong>ers, and citizen-volunteers in the running<br />

and improving of pris<strong>on</strong>s. This approach may be<br />

difficult for some pers<strong>on</strong>s to envisage because they<br />

have learned to define the denizens of pris<strong>on</strong> in<br />

stereotypic terms — they are mostly used to casting<br />

pris<strong>on</strong> inmates as unregenerate hoodlums, officers (and<br />

their uni<strong>on</strong>s) as hopeless reacti<strong>on</strong>aries, and community<br />

members as zealots. To c<strong>on</strong>ceive of pris<strong>on</strong>ers, officers<br />

and volunteers as credible change agents, we would<br />

have to stop c<strong>on</strong>ceiving of them — as most of us now<br />

reflexively c<strong>on</strong>ceive of them — as impediments to<br />

reform and impervious targets of change.<br />

Admittedly, a change in perspective would have<br />

to occur at the receiving end as well, and the requisite<br />

8. A very successful effort at such a review was recently reported by Terry Kupers and his colleagues, in a report that was accurately<br />

subtitled an ‘experience rethinking pris<strong>on</strong> classificati<strong>on</strong> and creating alternative mental health programs.’ (Kupers, T. et al (2009)<br />

‘Bey<strong>on</strong>d supermax administrative segregati<strong>on</strong>’ in Criminal Justice and Behavior, 36, 1037-1050.)<br />

9. Haney, C. (2009) ‘The social psychology of isolati<strong>on</strong>: Why solitary c<strong>on</strong>finement is psychologically harmful’ in Pris<strong>on</strong> Service Journal, #<br />

181, 12-20.<br />

10. Fenwick, S. and Bennett, J. (2009) ‘Issues for staff working in segregati<strong>on</strong>’ in Pris<strong>on</strong> Service Journal, # 181, 26-28, p. 28.<br />

Issue 195 Pris<strong>on</strong> Service Journal<br />

11

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