ISANA International Education Association - Conference Design Pty ...

ISANA International
Education Association
23rd ANNUAL CONFERENCE
Auckland – Viaduct Events Centre
4–7 December 2012
Developing global citizens: Enhancing the student experience through embedded support and academic services
Registration
Brochure
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Conference secretariat
Conference Design Pty Ltd
228 Liverpool Street
Hobart TAS 7000
e info@cdesign.com.au
w www.cdesign.com.au
p +61 3 6231 2999
f +61 3 6231 1522
Invitation
TO ATTEND
I am excited to offer you an invitation to attend the ISANA International Education
Association’s 23rd Annual Conference in Auckland. The theme for this meeting is
‘Developing Global Citizens: Enhancing the Student Experience through Embedded
Support and Academic Services.’
As education institutions start to recognise the important developmental role of
support and academic services, they are also starting to look for ways to embed these
services within the curriculum and student experience. More and more, institutions
need to find ways of developing students who are globally engaged and competent;
students who recognise their parts as global citizens. The 2012 conference explores the
concept of global citizenship for our students, and discusses ways in which support
and academic services can be part of that developmental processes.
More and more, global mobility, academic learning services, student transition, student
volunteering and global internships are seen as crucial to the student experience.
Arguably, these services should no longer be seen as support services but central
to student development, and should be embedded in the curriculum.
We welcome papers, workshops and discussions around how educational institutions
can achieve this lofty aim.
Sylvia Hooker
Convenor, 23rd ISANA 2012

Conference sponsors
Australian Partner
New Zealand Partner
Gold Sponsor
Silver Sponsor
Dinner and Bursary Sponsor
Doctoral Consortium Sponsor
Satchel Sponsor
Who should attend
Australian and New Zealand delegates from the
following professions and organisations should
attend this conference ...
• International student advisers and counsellors
• Exchange/Study Abroad coordinators
• Coordinators of student services
• Language and study skills staff
• NZAID and AusAID liaison officers
• International office administrators
• Admissions officers
• Accommodation officers
• Students and teachers
• International marketing managers
• Government personnel
• Overseas government, consulate and embassy
officials
• International educators from around the world
• International education and recruitment agents
• Researchers in international education
• Supporting companies such as accommodation
providers and insurance providers
• Overseas government, consulate and embassy
officials
• International educators from around the world
• International education and recruitment agents
• Researchers in international education
• Supporting companies such as accommodation
providers and insurance providers
Conference committee
Shanton Chang
Jason Cushen
Tracy Evans
Sylvia Hooker, Convenor
Rosanna Luoni
Terry McGrath
Katie Richardson
Sharon Smith
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Conference venue:
Viaduct Events Centre
With a stunning waterfront location, the
Viaduct Events Centre is Auckland’s newest
purpose-built venue. Surrounded by some of
the city’s most exciting restaurants, and just
a short harbourside walk to the central busi-
ness district, the Viaduct Events Centre offers
delegates convenience packed with style.
About ISANA
ISANA began as the Overseas Student
Advisers’ Network (OSAN) in 1989. It was
formed as a special interest group of the
Australian and New Zealand Student Services
Association (ANZSSA), as a network of people
in new roles of delivering support services to
international students. OSAN, later renamed
the International Student Advisers’ Network
of Australia, conducted conferences, and
addressed issues of international student
experiences in Australia. It very rapidly
expanded to include New Zealand members
and, in 2002, a New Zealand branch was
formed. It has also expanded well beyond
being of interest just to student service
personnel to encompass all aspects and
professions involved with international
education. Because of the expansion of
membership in 1999 ISANA adopted the
name, ISANA: International Education
Association Inc.
For more information about ISANA visit
www.isana.org.au
Invited
SPEAKERS
Associate Professor Betty Leask
University of South Australia
Betty Leask is an Associate Professor
in Internationalisation of the Curriculum
at the University of South Australia
(UniSA), Visiting Professor at Leeds Metropolitan
University in the UK and co-editor, with Hans de Wit,
of the Journal of Studies in International Education.
She is recognised as an international expert in her field
in which she has published widely and is frequently
invited to provide international lectures, workshops
and keynotes. The focus of her work for the past 15
years has been on linking theory and practice in the
area of internationalisation in higher education. Much
of this has been focussed on internationalisation of
the curriculum through a focus on the development of
graduate attributes, including global citizenship. She
has done this in various roles, including as a teacher,
a manager (as Dean Teaching and Learning in the
Division of Business and as coordinator of international
staff and student services at UniSA), a researcher and
an academic developer. In 2010 she was awarded
an ALTC National Teaching Fellowship focussed on
internationalisation of the curriculum ‘in action’ in
different disciplinary and institutional contexts.
Details of her ALTC Fellowship activities are available
at http://www.ioc.net.au
Betty has been an elected member of the International
Education Association of Australia (IEAA) Board
since 2006. She is the convenor of the Association’s
Internationalisation of the Curriculum Special Interest
Group and Chair of the Research Committee.

Associate Professor Jacquelyn
Cranney
University of New South Wales
Jacquelyn Cranney is an Australian
Learning and Teaching National Teaching Fellow,
and an Associate Professor of Psychology at the
University of New South Wales. Her research
interests include the psychological and biological
mechanisms underlying adaptive behaviour. Jacky
led (a) the delineation of graduate attributes for
the Australian undergraduate psychology program,
and (b) the formulation of a vision for the future
of the psychology discipline in Australia. Jacky
recently edited the volume ‘The Psychologically
Literate Citizen: Foundations and Global
Perspectives’, and she is Vice-President of the
Australian Learning and Teaching Fellows. The topic
of her current Fellowship is ‘National Standards for
Psychological Literacy and Global Citizenship’.
Plenary Keynote: Student success, psychological
literacy, and global citizenship
Professor Robert Rabel
Victoria University of Wellington
Professor Roberto Rabel is Pro
Vice-Chancellor, International
at Victoria University of Wellington (VUW).
His role involves overseeing the University’s
internationalisation strategies and activities.
He holds a BA Honours degree in History and
International Politics from VUW and a PhD in
History from Duke University. From 1986 to 2006,
Professor Rabel taught in the History Department
and then held management roles at the University
of Otago. He is the author or editor of over 40
books and articles. He is National Vice-President
of the New Zealand Institute of International
Affairs, Chair of the Advisory Board for the Centre
for Strategic Studies-NZ and Chair of the Advisory
Board for the Victoria Institute for Links with
Latin America, a Trustee of the Greater Mekong
Subregion Tertiary Education Consortium and a
member of the International Advisory Board of
the Universidad de Monterrey, Mexico. In 2011,
he received a Medal ‘For the Advancement of
Vietnam’s Education Cause’ from the Vietnamese
Minister of Education and Training. Professor Rabel
has made presentations on internationalisation
to conferences and workshops organised by
the Indonesian Directorate General of Higher
Education, Education New Zealand, the European
Association for International Education, Institutes
of Technology and Polytechnics New Zealand, the
New Zealand Ministry of Education and the British
Council.
Plenary Presentation: Preparing students for
global citizenship: The Victoria International
Leadership Programme
Dr John Hope
University of Auckland
PhD in Education, MA(Hons),
DipEd, TTC. Associate Dean
(International Programmes), Faculty
of Education, University of Auckland, New Zealand.
John’s background is teaching in New Zealand
primary, intermediate and secondary schools.
Early in his career John was seconded by the
Ministry of Education to develop programmes
for gifted students in New Zealand schools and
when he became a principal, established the first
fully dedicated and permanently staffed gifted
education unit in a New Zealand school. He left
school teaching after some years as the principal
of New Zealand’s largest primary school, a school
featuring nationally recognised programmes for
gifted students and an international reputation
for use of ICT. Later in his career John became a
school inspector and curriculum writer, and was
seconded to the University of Auckland as Director
Primary Teacher Education to establish initial
teacher education programmes.
Following successful establishment of teacher
education programmes, other University of
Auckland appointments followed, including Director
of the University of Auckland Principals Centre,
and Associate Dean (International) positions in
two faculties.
John currently directs several overseas twinning
degree programmes, coordinates international
activity within the Faculty of Education and has
university-wide international responsibilities.
Teaching and supervision interests include
pedagogical applications of ICT in learning,
educational leadership and gifted education.
Research activities focus on internationalisation.
Plenary Presentation: Linking academic and
support staff members in a team to improve
the quality of transnational pre-service teacher
education
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Social functions
Uni-Care welcome reception
Date Tuesday, 4 December 2011
Time 1700-1800
Venue Exhibition Area, Viaduct Events Centre
Cost Inclusive of full registrations
Dress Neat casual
IDP Pasifika Dinner
NZD $45 for additional tickets
Date Thursday 6 December 2011
Time 1900 till late
Venue Auckland War Memorial Museum
Cost Inclusive of full registrations
Theme Pasifika
NZD $140 for additional tickets
Dress Grass skirts and flowery shirts etc.
SIGs
Special Interest Groups
Sigs are the specialised ‘think tanks’ that give
delegates the arena to develop best-practice
ideas. Special Interest Groups enable delegates to
form networks and focus on their particular area
within the broader field of international education.
These SIG meetings have spawned innovation
and National initiatives in the past, where the
knowledge and experience of long-standing ISANA
members and the enthusiasm of newcomers
combine to move our individual areas of expertise
into exciting new developments. They are often
attended by Government representatives who want
to get a real feeling for a particular area of the
industry. Or you can request your SIG Chair to invite
them! Please note you can attend a maximum of
two SIGs.
• Study Abroad and Exchange
• Language and Learning Support
• Pre-Tertiary/Accommodation
• Academic Monitoring & Reporting Officers
• Student Advising/Pastoral Care
• International Student Support Management
• International Counselling.

Schools
DAY
Tuesday 4 December
A workshop for Secondary and Middle school
teachers and international student support
staff working with students of diverse cultural
backgrounds. This workshop is focussed on those
who work with international students but with
relevant value also for those working with children
from temporary and permanent migrant families.
Venue Viaduct Events Centre then visit to
Auckland schools
Times 0830-1230 Sessions at the Viaduct
(including morning tea)
1230-1330 Lunch at the Viaduct
1330-1630 School visits
Cost ISANA Member and Delegate: $150
ISANA Member and Delegate: $190
Non-Member and Non-Delegate: $190
Capacity Maximum participants 45
Facilitators Tracy Evans, Terry McGrath, Jan Pringle
The rapid and significant changing demography
of Australia and New Zealand’s migrant and
international student population impacts on the
composition of student bodies within our schools.
For schools this is felt in the classroom, the
playground, in extracurricular activity and in the
need to provide pastoral care, homestay and
language learning assistance. This necessitates
an increasingly complex approach with needs
for specialist staff with international education
marketing abilities, community relationships
and home-stay management as well as teachers
needing multicultural classroom teaching skills,
ESOL understandings and supports for their
students and understanding of differences in
socialisation and handling students whose
parents are distant.
While most schools enjoy good levels of
competency amongst their teaching staff there
is an increasing challenge in providing for the
myriad needs amongst students of diverse
cultural backgrounds. There is a need to attend
the specialist education compliance regulatory
framework of pastoral care codes and ESSOS act
requirements, as well as providing supportive
home-stay environment for students and ensuring
their educational outcomes are successful and
their impacts within the classroom and school
community are positive for domestic students.
The challenges posed in providing for a school
being successful with its international student
body, internationalising its classrooms, curriculum
and support mechanisms as well as enhancing
the education experiences and outcomes for
its domestic student body will be met in this
workshop.
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Professional
DEVELOPMENT
WORKSHOPS
A series of professional development workshops
will be offered on Tuesday 4 December 2012 at the
Viaduct Events Centre. All professional development
workshops are an additional cost and are not
included in the conference registration fee. Please
book during the registration process or email anna@
cdesign.com.au
Note: Workshops included morning or afternoon tea
catering only. Lunch is not provided.
AM Workshops
Developing and delivering a cross-cultural
training workshop for your institution
Time 0900-1230
Cost ISANA Members $150
Non Members $190
Facilitators Mary Furnari, Dr Shanton Chang
Many International Education Professionals are
cross-cultural experts in their own right. Anyone
who has successfully run an Orientation Program
and successfully inducted a group of international
students would know many of the ins and outs of
intercultural interaction. Yet, this cultural knowledge
expertise is not always recognised
or shared with others within the institution.
• Concerns about working with Academics
• Exploring some intercultural theories and
concepts
• Using examples from your experience in the
workshop
• Providing Tips for other colleagues in your
institutions, and
• Cultural ‘games’ and role plays that you can use
in workshops.
If you have ever thought, ‘I need the academics (or
other staff) to know more about these students’
backgrounds, culture and expectations,’ this ‘train
the trainer’ workshop is for you. Participants will
come away from the workshop with key ideas,
concepts and tips on how to run successful Cross-
Cultural Training Workshops for their colleagues in
home institutions.
Fundamentals of international student
advising
Time 0900-1230
Cost ISANA Members $150
Non Members $190
Facilitators Mary Ann Seow, Sylvia Hooker
While the growth of international education and
international student enrolments has changed
the way we provide services to students over
the past decade, the principles of effective and
accurate student advising remain key to successful
student experiences. This session will outline the
fundamental elements of effective student advising,
and the required knowledge and skills to:
• Successfully support students
• Develop and deliver support programs and
information
• Seek out productive networks, and
• Locate sources of information for professional
development.
Areas covered will include working with culturally
diverse student cohorts, the role of student advising
in dealing with issues and critical incidents,
meeting legislative requirements under the National
Code, working effectively in the organisation and
cultivating volunteer teams.
The workshop draws on a number of case studies
for participants to analyse and problem-solve.
It is suitable for specialised advisers, teachers,
administrators and other professional staff who
work directly with international students. It is most
suitable for people who have fewer than three years
experience in international education.
The material used in this workshop was developed
by Professional International Education Resources.
PIER is dedicated to advancing professionalism in
international education

PM Workshops
Knowing our personal and professional
boundaries
Time 1300-1630
Cost ISANA Members $150
Non Members $190
Facilitator Brian Johnston
Our personal and professional boundaries
are perhaps something we don’t consciously
think about very much. We may have ‘fixed’ or
‘fluid’ boundaries depending on the situation.
Often in our work we are faced with situations
that challenge our personal and professional
boundaries. The aim of this workshop is for
us to reflect on our personal and professional
boundaries in relation to our work with our
students and consider what new learning,
knowledge and skills we may be able to put into
practice in our personal and professional lives.
In this interactive workshop we will focus
on experiential learning, self-reflection and
discussion. There will be the opportunity to
explore and discuss what can be difficult ethical
and cultural scenarios’.
Managing critical incidents
Time 1300-1630
Cost ISANA Members $150
Non Members $190
Facilitators Mary Ann Seow, Sylvia Hooker
This workshop is designed for those who work
with International Students at any level.
It deals with the practical issues of preparation,
planning of policy and procedures and practical
ideas (case studies) to deal with actual critical
incidents.
The half-day session aims to give you enough
practical ideas, resources and knowledge to
devise or revise policy and procedural guidelines
and the steps needed in managing a critical
incident. We will also look at issues relating to a
natural disaster.
Program outline
• Definitions and Examples of a critical incident
– What is a critical incident
• Policy Development – Resources and
assistance in developing policy
• Preparation – What do we need to do
• Support – For other students and also staff
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Provisional Program
This program is provisional and will be updated as planning proceeds. Times may change in the final
program. Please check the website for the latest version: www.cdesign.com.au/isana2012
Tuesday 4 December 2012
0800 Registration Open
Professional Development Workshops
Workshops
Rangitoto 2
0900-1230 Developing and delivering
a cross-cultural training
workshop for your
institution
Mary Furnari, Shanton Chang
1300-1630 Knowing our personal and
professional boundaries
Brian Johnson
1300-1700 Exhibitor Bump In
Exhibition Area (Rangitoto 1)
1700-1800 Welcome Reception
Wednesday 5 December 2012
0800 Registration
0900-0915 Opening Session
Workshops
Rangitoto 3
Fundamentals of
international student
advising
Mary Ann Seow, Sylvia Hooker
Managing critical incidents
Mary Ann Seow, Sylvia
Hooker
Schools Day
Kawua 2
Schools Session
Light Lunch
Schools continued...
Excursion to local schools
0915-1045 Keynote Speaker
Preparing students for global citizenship: The Victoria International Leadership
Programme
Professor Robert Rabel
1000-1045 Keynote Speaker
Associate Professor Betty Leask
1045-1115 Morning Tea
1115-1300 Concurrent Sessions
1300-1400 Lunch
Regional Campuses Networking
Newcomers Networking
1400-1530 Concurrent Sessions
1530-1600 Afternoon Tea
1600-1730 Special Interest Groups
Free Evening
Thursday 6 December 2012
0900-
0950
Registration
Keynote Speaker
Student success, psychological literacy, and global citizenship
Associate Professor Jacquelyn Cranney

1000-1100 Concurrent Sessions
1100-1130 Morning Tea
1130-1300 Concurrent Sessions
1300-1400 Lunch
1400-1530 Special Interest Groups
1530-1600 Afternoon Tea
1600-1700 ISANA Annual General Meeting
Dress for dinner
Friday 7 December 2012
Conference Dinner
Auckland War Memorial Museum
Theme: Pasifika
Registration
0830-0945 IELTS Breakfast Session
0945-1015 Government Panel
Have our students got what it takes? Report on work by the New Zealand Ministry of
Education on global knowledge and competencies
Mary-Louise Siddle
1015-1045 Student Panel
Global Citizenship; How ready do students think they are for working in a global
environment?
1045-1115 Morning Tea
1115-1240 Concurrent Sessions
1240-1330 Lunch
1330-1415 Keynote Speaker
Linking academic and support staff members in a team to improve the quality of
transnational pre-service teacher education
Dr John Hope
1415-1500 Australian Government Update
Multimedia Conference
1500-1530 Conference Close
Handover to 2013
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Registration
INFORMATION
Registration Fees
Registrations received before 24 September 2012
Full Early Member $695
Full Early Non-member $785
Registrations received after 24 September 2012
Full Standard Member $795
Full Standard Non-member $895
Other Registrations
Full Student* $445
Day Registration $325
*If applicable please fax/scan a copy of your
student card with your registration form.
Registration Entitlements
Full registration fee includes:
• All conference sessions
• Welcome Reception (Tuesday)
• Conference Dinner (Thursday)
• Morning teas
• Lunches
• Afternoon teas
• Conference handbook, and
• Conference satchel.
Day registration fee includes:
• Conference Sessions on one (1) day
• Morning tea
• Lunch
• Afternoon tea
• Conference handbook, and
• Conference satchel
Payment policy
All payments must be received within 14 days
of registering. Accounts that are not paid before
the conference will incur a $100 processing fee.
All accommodation accounts must be settled on
checkout.
Confirmation of registrations / tax invoices
A tax invoice/confirmation will be emailed once
your registration has been processed.
Payment options
Please see the registration form for payment
options. You can download this form from the
conference website.
Registration cancellation policy
Cancellations that are notified in writing by 10
July 2012 will be eligible for a refund less $150.
Cancellations notified after this date will not be
eligible for any refund, however another person
may attend the Conference.
Conference cancellation or postponement
The members of the Committee and Conference
Design Pty Ltd do not accept any liability for
losses incurred in the event of the conference
being cancelled or postponed due to an
unforeseen event or any other event that renders
performance of this conference inadvisable,
illegal, impracticable or impossible. An unforeseen
event shall include, but shall not be limited
to: an Act of God; infectious disease outbreak,
industrial disruptions, service provider failures,
governmental restrictions and/or regulations; war
or apparent act of war; terrorism or apparent act
of terrorism; disaster; civil disorder, disturbance,
and/or riots; curtailment, suspension, and/
or restriction on transportation; or any other
emergency.
In the event the conference is cancelled no
refunds will be issued. All available funds,
after cancellation expenses, will be credited
towards a future conference held by the hosting
organisation.

Accommodation
OPTIONS
We have room allocations at the following hotels
and you can book these through the conference
during the registration process:
Copthorne Hotel
196-200 Quay St
NZD$165 King room
(7 minutes walk from the Viaduct Events Centre)
The Copthorne Hotel offers bar/restaurant, car
rental and sightseeing arrangements, car parking
@ NZ$24 and currency exchange. All rooms are
north facing, taking advantage of magnificent
views of the Viaduct and Waitemata Harbour. Each
has a king bed, broadband and 24-hour room
service. There is a guest laundry on-site.
The Sebel Suites
85-89 Customs St West
NZD$230 Studio (Q or 2S)
(6 minutes walk from the Viaduct Events Centre)
The Sebel Suites offer café/bar, undercover car
parking (daily fee applies), currency exchange,
Wi-Fi connectivity in hotel lobby. Each Studio
offers Queen bed, full kitchen, laundry, stereo
system with CD and DVD player, iPod docking
stations, broadband connections, Sky TV channels
and ‘pay per view movies’ and 24-hour room
service.
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Other options
Delegates wishing to stay at the following hotels
will need to book rooms with them directly.
Hotel Grand Chancellor
1 Hobson Street, Central Business District,
1010 Auckland
Phone: +64 (9) 356 1000
Email: res@hgauckland.co.nz
(9 minutes’ walk from the Viaduct Events Centre)
Overlooking Auckland’s famous Viaduct Harbour,
Hotel Grand Chancellor Auckland City offers
modern accommodation, plus a restaurant and
bar. Features include a fitness centre and indoor
swimming pool. All rooms at the Grand Chancellor
Auckland City have a balcony with views
towards the city or the harbour. Each room
has a kitchenette or fully equipped kitchen,
plus a minibar and satellite TV.
Mercure Auckland
8 Customs Street, Central Business District,
1001 Auckland
Phone: +64 (9) 377 8920
Email: h1721-re01@accor.com
(12 minutes’ walk from the Viaduct Events Centre)
Mercure Auckland overlooks the harbour and
city skyline, with great panoramic views from
the restaurant and bar. Located in the heart of
Auckland’s waterfront, it also has a fitness centre.
All rooms at Auckland Mercure include satellite TV,
air conditioning and a minibar. Most rooms also
feature views over Waitemata Harbour or Auckland
city centre. Reception is available 24 hours a day.
Guests have access to a well-equipped fitness
centre.
Heritage Auckland
35 Hobson St, Central Business District,
1001 Auckland
Phone: +64 (9) 379 8553
Email: res@heritagehotels.co.nz
(12 minutes’ walk from the Viaduct Events Centre)
Just 5 minutes’ walk from Viaduct Harbour,
Heritage Hotel offers stylish accommodation with
satellite TV. It features two fitness centres and a
rooftop pool deck.
The Heritage Auckland offers an indoor and
outdoor pool, a tennis court and a hair salon.
The award-winning Hectors Restaurant is set in
the hotel’s impressive 7-storey atrium. All air-
conditioned rooms at Heritage Hotel Auckland
include a refrigerator and tea and coffee making
facilities. Most rooms also have a well-equipped
kitchenette or kitchen.
CityLife Auckland
171 Queen Street, Central Business District,
1001 Auckland
Phone: +64 (9 379 9222
Email: res.citylifeakl@heritagehotels.co.nz
(12 minutes’ walk from the Viaduct Events Centre)
CityLife Auckland offers spacious accommodation
in the heart of the city centre. It features a
fitness centre, indoor heated swimming pool,
limited free Wi-Fi, plus a restaurant and bar. All
accommodation includes a flat-screen TV with
satellite channels, a minibar and an en suite
bathroom with bathrobes and luxury toiletries.
Some also have an iPod docking station, and full
kitchen and laundry facilities. Broadband internet
access is available in all rooms,

JUCY Hotel
62 Emily Place, Central Business District,
1010 Auckland
Phone: +64 (9) 379 6633
Email: stay@jucyhotel.com
(18 minutes’ walk from the Viaduct Events Centre)
JUCY Hotel offers budget accommodation in the
centre of Auckland, less than 10 minutes’ walk
from Auckland’s waterfront. 24-hour reception and
a tour desk are available. The rooms at Hotel JUCY
have either private bathrooms or access to shared
bathroom facilities. Some rooms include an LCD
TV, work desk, hairdryer and tea/coffee making
facilities.
8 of 8 universities
agree we are
top of the class
at examining
international
student risk and
insurance needs.
Nomads Auckland Backpackers
16-20 Fort Street, Central Business District,
1010 Auckland
Phone: +64 (9) 300 9999
Email: info@nomadsauckland.com
(15 minutes’ walk from the Viaduct Events Centre)
Nomads Auckland Backpackers is located in
downtown Auckland close to Queen Street and
Viaduct Harbour. Accommodation at Nomads is
either in dormitory rooms or private guestrooms,
some with private en suite facilities. Rooms are
simply furnished, but clean and all bed linen
is provided. Communal facilities at the hostel
include a kitchen, rooftop sundeck and TV lounge.
Dealing with the ever-present ever evolving risks facing international students, takes
extraordinary commitment and an intimate knowledge of their unique needs.
As the main student insurance provider to the universities since 2005 Marsh has developed an
A+ relationship with the universities and has a thorough understanding of these evolving needs.
Underwritten by Vero and distributed by Marsh, “Studentsafe” is an innovative insurance cover
for universities, schools and institutes of technology. With “Studentsafe” you can be confi dent
your students concerns will only be academic.
If you would like to learn what we can o� er you call Aaron Skilton on 0800 627 744 for a no
obligation insurance and risk review, or visit www.marsh.co.nz for more information.
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