Biologically-Respectful Tourism - LinkBC
Biologically-Respectful Tourism - LinkBC
Biologically-Respectful Tourism - LinkBC
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CATHERINE A.<br />
EVANS<br />
INFO@TOURSEXPLORE.COM<br />
CEVANS@CAPILANOU.CA<br />
BIOLOGICALLY‐RESPECTFUL TOURISM:<br />
EXAMINING ENVIRONMENTAL CAMPAIGNS<br />
OF THE SUNSHINE COAST, BC<br />
July 2012<br />
Page 1
Table of Contents<br />
Summary .................................................................................................................................................................................................... 4<br />
Introduction ............................................................................................................................................................................................... 4<br />
Nature of the problem ........................................................................................................................................................................... 4<br />
Rise of non‐governmental organizations (NGOs) .................................................................................................................................. 4<br />
Case Study: The Lower Sunshine Coast.................................................................................................................................................. 4<br />
Research objectives ................................................................................................................................................................................... 5<br />
The rise of biodiversity consciousness ....................................................................................................................................................... 5<br />
The Convention on Biological Diversity (CBD) ....................................................................................................................................... 5<br />
The sustainable tourism agenda ............................................................................................................................................................ 6<br />
Towards biologically‐respectful tourism versus sustainable tourism .................................................................................................... 6<br />
<strong>Biologically</strong>‐respectful tourism case studies .............................................................................................................................................. 7<br />
Bhutan .................................................................................................................................................................................................... 7<br />
Costa Rica ............................................................................................................................................................................................... 8<br />
Haida Gwaii, British Columbia ................................................................................................................................................................ 9<br />
Lessons learned ...................................................................................................................................................................................... 9<br />
Agents of transformational change ......................................................................................................................................................... 10<br />
Communicating the change message .................................................................................................................................................. 10<br />
Instruments to guide and enforce change ........................................................................................................................................... 10<br />
Methodology............................................................................................................................................................................................ 11<br />
Critical incident technique ................................................................................................................................................................... 11<br />
Step 1: Identification of aims ........................................................................................................................................................... 12<br />
Step 2: Identification of the incidents to be collected ..................................................................................................................... 12<br />
Step 3: Data collection ..................................................................................................................................................................... 13<br />
Step 4: Data analysis ........................................................................................................................................................................ 14<br />
Step 5: Project dissemination .......................................................................................................................................................... 15<br />
Cluster analysis of community environmentally‐themed campaigns ...................................................................................................... 15<br />
The need to protect natural assets ...................................................................................................................................................... 15<br />
The need for increased food security .................................................................................................................................................. 22<br />
Page 2
The need for education & nature awareness ...................................................................................................................................... 25<br />
Other community concerns ................................................................................................................................................................. 28<br />
Towards effective campaign strategies : Conceptual Model ................................................................................................................... 31<br />
Managerial/leadership realm .............................................................................................................................................................. 32<br />
Choosing effective leadership to manage the campaign ................................................................................................................. 32<br />
Adopting an effective management plan ........................................................................................................................................ 33<br />
Working effectively with partners ................................................................................................................................................... 33<br />
Establishing a formal society ............................................................................................................................................................ 34<br />
Achieving adequate levels of funding/volunteers ........................................................................................................................... 34<br />
Engaging The wider community in the process ............................................................................................................................... 35<br />
Using scientific assessment & surveys ............................................................................................................................................. 35<br />
Starting to succession plan and engage youth ................................................................................................................................. 36<br />
Providing incremental goals & celebrating successes ...................................................................................................................... 36<br />
Purchase or conversion of private land for preservation ................................................................................................................ 37<br />
Continuing efforts toward higher levels of protection .................................................................................................................... 37<br />
Building an effective communications realm....................................................................................................................................... 37<br />
Using the right tools & activities during the campaign .................................................................................................................... 38<br />
Reaching the right target market ..................................................................................................................................................... 40<br />
Establishing a community watch program ....................................................................................................................................... 40<br />
Evaluating the campaign ...................................................................................................................................................................... 41<br />
Summary and conclusion ......................................................................................................................................................................... 42<br />
References ............................................................................................................................................................................................... 43<br />
Appendix A: Goals and targets Biodiversity 2011‐2020 .......................................................................................................................... 49<br />
Appendix B: Bhutan’s Gross National Happiness Philosophy ................................................................................................................. 51<br />
Appendix C: Ecotourism Society’s code of conduct ................................................................................................................................. 51<br />
Appendix D: List of acronyms and abbreviations .................................................................................................................................... 52<br />
Appendix E: Photo Credits ....................................................................................................................................................................... 52<br />
Page 3
SUMMARY<br />
This report summarizes graduate‐level research undertaken by Catherine A. Evans through to early 2012 as part of the Masters of<br />
<strong>Tourism</strong> Management program at Royal Roads University.<br />
Her research was spurred by an interest in the relationship between biological diversity and tourism. Evans first investigated this<br />
relationship by reviewing literature and case studies of regions that have adopted biologically‐friendly societal and tourism<br />
strategies.<br />
The bulk of Evans’ original graduate research looked at environmentally‐themed campaigns conducted by Non‐Governmental<br />
Organizations (NGOs) in the Lower Sunshine Coast region of British Columbia. Her use of the critical incident technique culminates in<br />
a conceptual model: Effective strategies for community environmentally‐themed campaigns that can serve as a resource for<br />
organizations creating transformational change towards biologically‐respectful attitudes and behaviours (p. 31).<br />
INTRODUCTION<br />
NATURE OF THE PROBLEM<br />
There has been growing global awareness of biodiversity at risk as an impetus for change in recent decades. Nonetheless, a disparity<br />
persists between what people say they value, and their actions. Given the enormity of global tourism, and its cumulative negative<br />
impacts on the natural landscape, remedies are of the utmost importance.<br />
RISE OF NON‐GOVERNMENTAL ORGANIZATIONS (NGOS)<br />
Princen & Finger suggest that NGOs appear to be key actors in moving societies away from environmental degradation and toward<br />
sustainable economies (2004, p. 11). The sheer numbers of NGOs worldwide is astonishing. According to the organization Wiser<br />
Earth, there are more than one million organizations actively working toward ecological sustainability, economic justice, human<br />
rights protection, political accountability and peace – issues that are systemically interconnected and intertwined (Wiser Earth, n.d).<br />
CASE STUDY: THE LOWER SUNSHINE COAST<br />
The lower Sunshine Coast of British Columbia is home to 404 tourism businesses<br />
(Carlysle‐Smith & Evans, 2002, p. 12). Accelerated population growth combined with a<br />
proximity to Vancouver has brought the region under typical growth pressure, resulting in<br />
escalating land use conflicts between economic sectors. At present the region has less<br />
than 3% in protected park status, well below the 14% BC standard, and marine protected<br />
areas in the region amount to less than 1%. Plans for mitigating human impacts are<br />
unclear as the area is lacking both a regional land use plan, and a regional growth strategy<br />
(Sunshine Coast Regional District, SCRD, n.d). The regional DMO (Destination Marketing<br />
Organization) 2007 tourism plan mentions ‘sustainability’ solely in the context of financial<br />
viability (2007, p. 20).<br />
Despite these challenges, the region’s residents display high conservation values evidenced by an astoundingly high number of<br />
active community environmental and social service organizations, most of NGO status. The resulting unique situation on the<br />
Sunshine Coast provides an opportunity to examine the complex relationship between biodiversity, society and the tourism industry<br />
and examine the growing NGO environmental phenomenon.<br />
Page 4
RESEARCH OBJECTIVES<br />
The goal of this research was to discover obstacles that prevent pro‐environmental organizations in the region from reaching their<br />
full potential, as well as discover what instrument(s) might improve societal, industry and visitor attitudes and actions. Such<br />
discoveries will ideally have application to branding campaigns aimed at developing biologically‐respectful education and tourism<br />
for residents and visitors on BC’s Sunshine Coast.<br />
A literature review was conducted to examine the complex relationship between biological diversity (aka biodiversity) and tourism.<br />
It covers the rise of awareness of biodiversity, contrasts between the terms biodiversity and sustainability, lessons from regions<br />
with more biologically‐friendly societal and tourism models, and potential instruments and agents for influencing change towards<br />
biologically‐respectful tourism stewardship.<br />
THE RISE OF BIODIVERSITY CONSCIOUSNESS<br />
The abundance of general, scientific and academic literature on this subject supports<br />
the notion that the value of biodiversity is well‐documented. In addition to<br />
recreational, spiritual, and aesthetic values, biodiversity has wide implications and<br />
uses in agriculture, medicine, genetic, social, economic, scientific, educational and<br />
cultural processes (Grubb et al, 1993, p. 76; UNEP‐WMO, 2002, p. 3).<br />
Within the realm of tourism, Ritchie & Crouch (2003) state that “the diversity,<br />
uniqueness, abundance, accessibility and attractiveness of scenic, ecological,<br />
recreational and other natural physical features… represent a primary motivation for<br />
travel” (p. 20). Recognizing this factor, several tourism regions have appealed to<br />
visitors through natural branding including New Zealand’s ‘100% Pure’, Costa Rica’s ‘no artificial ingredients’, and British Columbia’s<br />
‘Super Natural BC’. They all rely heavily on the image and awareness of a natural landscape. Despite the broad consensus on the<br />
value of nature, the literature suggests a discrepancy in what people say they value and their actions that result in a lack of<br />
protection and increasingly negative impacts.<br />
THE CONVENTION ON BIOLOGICAL DIVERSITY (CBD)<br />
1992 the Convention on Biological Diversity (CBD) was drafted under the auspices of the UNEP a month prior to the United Nations<br />
Conference on Environment and Development (UNCED) in Rio de Janeiro. This binding instrument was formally signed by 153 states<br />
plus the European Commission (p. 14‐15). Canada, as one of those signatories, is committed to these articles that include definitions,<br />
terms of sustainable use, conservation strategies, and parameters for international co‐operation (p. 14‐15).<br />
When the nations re‐grouped a decade later in 2002, Canada joined 187 signatory states in additional biodiversity commitments,<br />
including a new ten‐year target of creating protected areas in each jurisdiction to form a global network of protected areas. This<br />
network would be the main combatant of threats to biodiversity (UNEP, 1992, p. 4; Furman, Varjopuro, Van Apeldoorn and<br />
Adamescu, 2007, p. 196‐197).<br />
Representatives for the CBD re‐grouped in Nagoya, Japan in 2010 to check on the status of the world’s protected areas and create<br />
the strategic direction for the coming decade. To increase the awareness of the magnitude of threats and motivate nations to<br />
resolve, the UNEP declared the previously‐announced year of biodiversity would become the decade for biodiversity from 2011 –<br />
2020. New goals, targets and rationale were drafted (UNEP, 2010, pp. 1‐20).<br />
A summary of the five principle goals and twenty targets in this plan are contained in Appendix A. What developed from the Nagoya<br />
Conference was the proposition that “National biodiversity strategies and action plans (NBSAPs) should become the “key instrument<br />
for translating the Convention and decisions of the Conference of the Parties into national action as a means of achieving the<br />
objectives” (UNEP, 2010, p. 9).<br />
Page 5
While examining this directive on a National level, the Canadian Parks and Wilderness Society (CPAWS) reported on the ‘good, the<br />
bad and the ugly’ in “the largest national park system in the world” (2009, p. 1). Their 2009 report stated that “the pace of park<br />
creation slowed” from previously‐praised levels in 2008 with “just under 10% of Canada’s lands and less than 1% of our oceans and<br />
freshwater permanently protected,” an insignificant change from the year prior (ibid, p. 1).<br />
THE SUSTAINABLE TOURISM AGENDA<br />
On the surface, a biodiversity strategy might be easily confused with advancing sustainability, a concept gaining momentum in the<br />
common lexicon since its introduction by the 1987 World Commission on Environment and Development (UNEP‐WTO, 2005 p. 8),<br />
“a process to meet the needs of the present without compromising the ability of future generations to meet their own needs” (ibid).<br />
The United Nations World <strong>Tourism</strong> Organization (WTO) advocates that all tourism should be sustainable on four levels:<br />
environmentally, economically, socially and culturally (p. 2). However, linking the term “sustainable” to “development” slants and<br />
narrows the focus, forcing concepts to be viewed through the lens of development.<br />
Furthermore, Smith (1992) suggests that the economy wins when pitted against the<br />
environment (p. 39).<br />
When one considers the magnitude of the combined and cumulative impacts of regional,<br />
national and global tourism on natural systems, a severe ‘ecological footprint’ (WWF,<br />
2010b) is evident and is clearly unsustainable. The Living Planet Report tells us that<br />
“business as usual” is not an option (WWF & the Organisation for Economic Co‐operation<br />
and Development, 2010b, p. 3).<br />
Yet, in their recent policies and principles brief, BC’s provincial <strong>Tourism</strong> Industry Association (TIABC) mentions sustainability only as<br />
a prefix to growth (2011, p. 6‐7). Such oversight might appear to support the notion our province’s lead tourism Association sees the<br />
travel agenda as business as usual. TIABC acknowledges that “global ecosystems and social justice systems are under pressure” and<br />
that “decreasing environmental quality and increasing volatility are impacting businesses” (p. 18). Rather than suggesting actions to<br />
mitigate these impacts, however, they suggest “businesses and destinations that demonstrate good environmental and social<br />
stewardship will be better positioned to meet the changing expectation” and can thus capitalize on the ‘trend’ (p. 18).<br />
Lansing & De Vries (2007) propose that the rise in consumer consciousness is indeed being exploited; travellers are being lured into<br />
a false sense they are participating on a “morally preferable” and “personally fulfilling” journey while falling for a ‘marketing ploy’<br />
(p. 81).<br />
As a further impediment, within the biological realm, not all species are valued equally. Newsome, Dowling & Moore (2005) bring<br />
to light the issue of selective significance in their book Wildlife <strong>Tourism</strong>. Their studies stress that most people identify concern and<br />
interest for specific mammals, and birds over reptiles, or invertebrates, or other life forms (Bart, 1972, Green et al, 2001, Moscardo<br />
et al, 2001, Shackley, 1996 as cited by Newsome, Dowling & Moore, 2005, p. 8).<br />
TOWARDS BIOLOGICALLY‐RESPECTFUL TOURISM VERSUS SUSTAINABLE TOURISM<br />
While it might be possible to ‘sustain’ discriminatory wildlife viewing in favour of much‐loved mega fauna, for full biologicallyrespectful<br />
tourism to occur, wildlife tourism, as well as any nature based travel, will need to embrace a wider natural history scope.<br />
The UNEP‐WMO (2002) define biodiversity as “the variability among living organisms from all sources including, inter alia, terrestrial,<br />
marine, and other aquatic ecosystems and the ecological complexes of which they are part; this includes diversity within species,<br />
between species, and of ecosystems” (p. 3). They explain that biodiversity stresses three levels – genetic, species and ecosystem<br />
(p. 3).<br />
Petrosillo et al (2007) argue that biodiversity stewardship results will only be achieved by changing the way people think about the<br />
conservation of species and ecosystem diversity (p. 29). Such a change could move away from the protection of key commercial<br />
Page 6
species or charismatic species in relation to man’s food needs or recreational curiosity and towards a more holistic ecosystem<br />
based approach.<br />
In Aldo Leopold‘s Sand County Almanac he defined an alternative land ethic that creates and considers economic value for all<br />
species (1949, p. 177). These sentiments have been echoed by a growing number of scientists, conservationists, educators and<br />
others (Constanza et al, 1997; Erlich & Erlich 2008). E.O. Wilson (1993) asks “who has the authority and can judge the ultimate value<br />
of nature? Do species that have co‐evolved not share an innate right to exist, universal and independent of what humans feel about<br />
the matter” (p. 37)? He adds “However biodiversity arose it was not put on this planet to be erased by any one species” (2006, p.<br />
89).<br />
With regards to tourism, Goodwin (1996) alludes it is possible to shift the direction of destination planning to be more compatible<br />
with conservation goals, a factor often associated with the term ‘ecotourism’ (as cited by Gössling, 1999, p. 304). This form of travel<br />
is about “uniting conservation, communities, and sustainable travel” (Ecotourism Society, n.d).<br />
That ecotourists can be promoters of goodwill or generous supporters of conservation through financial and educational benefits is<br />
also documented by D’Amore & Jafari (1988), Boo (1990), Kohl (2002), and Powell & Ham, (2008). Appendix C identifies a traveler’s<br />
code of conduct developed by the Ecotourism Society that can serve as a tool for eco‐sensitive journeys. However, Gössling (1999)<br />
reminds us that “although there is incredible demand for nature based tourism and protected area visitation; ecotourism is<br />
presently just a small segment of nature based tourism” (p. 304).<br />
If ‘sustainable travel’ is not working as an effective brand, might a new brand of ‘biologically‐respectful tourism’ enter the lexicon<br />
and shift attitude and behaviour? Biodiversity management, a centrepiece of sustainability, could widen the protective scope to<br />
encompass the totality of life on the planet. If tourism is to have any relationship with safeguarding biodiversity, it stands to reason<br />
that all tourism should become biologically‐respectful.<br />
BIOLOGICALLY‐RESPECTFUL TOURISM CASE STUDIES<br />
The question, then, is whether or not biologically‐respectful tourism is a viable model. Regions that provide evidence for this<br />
concept include the destinations of Bhutan, Costa Rica and Haida Gwaii. Each of these regions and their efforts are profiled in the<br />
following sections.<br />
BHUTAN<br />
The middle path National environment strategy for Bhutan (1998) includes a range of<br />
ecologically‐friendly strategies such as a National Forest Policy Act that mandates a 60%<br />
forest cover. The environmental strategy also sets policies dedicated to a spectrum of<br />
educational, agricultural, energy, wildlife and tourism management objectives (1‐93).<br />
Additionally, the strategy commits the nation to preserve its cultural heritage with<br />
regulations for official dress, language, building architecture and traditions (pp. 17‐47).<br />
Crucial to the success of these policies is Bhutan’s ‘Gross National Happiness’ (GNH)<br />
philosophy (p. 19). King Jigme Singye Wangchuck’s government originated the GNH<br />
model with the notion that national happiness is more important than gross domestic product. Based largely on Buddhist religion,<br />
the model endorses ‘respect for all living things’ and considers wealth in the form of personal development and the acquisition of<br />
knowledge (p. 19). This in contrast to Western economies where “a country could only be called developed once it reached a certain<br />
advanced level of material consumption.” The full GNH value system can be found in Appendix B.<br />
<strong>Tourism</strong> is a relatively new industry to Bhutan, which began in 1974 when the doors of the nation first opened to travellers (<strong>Tourism</strong><br />
Council of Bhutan, n.d). “Realizing that an unrestricted flow of tourism could easily contaminate the pristine environment, and the<br />
rich and unique culture” (p. 51), protective measures were put into place.<br />
Page 7
To this end, travel to Bhutan includes compliance with pre‐departure visa requirements, tight restrictions on tourism numbers,<br />
mandatory accompaniment of locally trained guides, restricted access to certain cultural and protected areas, and strict monitoring<br />
by the Ministry of Trade. The country has adopted a high‐value, low‐volume tourism strategy charging a $200 USD per‐person, perdiem<br />
for its 6000 plus annual visitors, which must be paid prior to arrival. This rate increased by 25% on January 1, 2012 (<strong>Tourism</strong><br />
Council of Bhutan, n.d). The policies and practices have gained admiration in selected circles. In November 2011 Bhutan hosted a<br />
Himalayan biodiversity summit and the 2012 Pacific Asia Travel Association Adventure Travel and Responsible <strong>Tourism</strong> Conference<br />
and Mart (PATA, n.d).<br />
COSTA RICA<br />
According to UNEP‐WTO (2005), Costa Rica is a nation with a “longstanding emphasis on<br />
ecotourism and sustainability” (p. 139). Similar to Bhutan, it leans away from a focus on<br />
gross domestic product (GDP) as a prime success indicator.<br />
In 2010, the country ranked 3rd of 163 countries in the Environmental Performance Index<br />
(EPI, 2010) that quantifies environmental performance against a benchmark of twenty‐five<br />
indicators across ten policy categories. The previous year they placed 1st in the Happy<br />
Planet index (New Economics Foundation NEF, n.d) that combines indicators of life<br />
expectancy, life satisfaction, and ecological footprint (NEF, n.d). These feats evidence a<br />
heightened socio‐environmental philosophy nurtured over time (NEF, n.d).<br />
A quote from Nobel Peace Prize winner and two‐time President Oscar Arias Sanchez (1987) illustrates this unique value system:<br />
“Because our country is a country of teachers, we closed the army camps,<br />
and our children go about with books under their arms, not with rifles on their shoulders. We believe in dialogue, in<br />
agreement, in reaching a consensus.”<br />
(Better World Heroes, n.d).<br />
Echoing an international brand promise as “one of the most bio‐diverse countries in the world” (UNEP‐WTO, 2005, p. 139), Costa<br />
Rica markets on a platform of “no artificial ingredients”, which permeates promotional literature and industry practice (Costa Rica<br />
<strong>Tourism</strong> Board (CTB), 2011; UNEP‐WTO, 2005 p. 139). The CTB describes their ‘consolidated’ system of protected areas along with<br />
“impressive scenic beauty” as key tourism strengths. In 2005 the UNEP‐WTO (2005) identified these attributes as helping to attract<br />
one million international tourists a year (p. 139).<br />
How did Costa Rica reach this integration of conservation efforts and branding? Rex Govorchin, tourism promoter, feels education<br />
served to diffuse ‘grumbles’ between conservationists and those lobbying for economic or agrarian developments (p.1). The<br />
development of protected parks, many privately owned, now comprise 20% of the nation’s territory (Costa Rica Travel & <strong>Tourism</strong><br />
Bureau, n.d). Today, park fees and ecotourism revenue finance these protected areas independently of the National Budget (UNEP‐<br />
WTO, 2005, p. 143) and the park system acts as “an environmental bank, protecting species that have all but disappeared in<br />
neighbouring countries” (Govorchin, n.d, p. 7).<br />
Many of the early ecotourism businesses and private nature reserves were established by biologists and conservationists studying<br />
the country’s flora and fauna (UNEP‐WTO, p. 140). UNEP‐WTO suggests these early adopters were governed by “strong conservation<br />
and social ethic” allowing the conservation philosophy to influence the tourism operators that followed (p. 140). <strong>Tourism</strong> continues<br />
to “develop in such a way as to contribute effectively and constructively against any form of social degradation, generating<br />
economic benefits, protecting the environment, and supporting our people’s culture and values” illustrating a high level of top‐down<br />
influence (CTB, 2011).<br />
In order to avoid the high costs and potential discriminatory application of legally‐binding regulations (UNEP‐WTO, 2005 p. 140‐141),<br />
industry‐led and voluntary measures such as the Certification for Sustainable <strong>Tourism</strong> (CST) are encouraged. CST offers credible and<br />
objective criteria (p. 142), allowing visitors to differentiate tourism businesses based on the degree to which they comply with<br />
Page 8
sustainable models of natural, cultural, and social resource management. Operators are encouraged to attain increasingly higher<br />
levels of certification with state‐supported rewards in the form of marketing (p. 141). This model is now being taught by Costa Rica<br />
to its Latin neighbours. Another state conservation incentive comes in the form of annual compensation or land tax exemptions for<br />
turning private lands into private reserves. This serves to conserve biodiversity, protect the water supply, and reduce carbon<br />
emissions that would result from deforestation of the lands (p. 142‐143).<br />
HAIDA GWAII, BRITISH COLUMBIA<br />
Haida Gwaii, a collection of islands located on the West Coast of British Columbia, is a<br />
Canadian region that puts nature and culture above all else.<br />
The area formerly known as the Queen Charlotte Islands has evolved considerably over<br />
the past two decades to become an exemplary site for conservation and collaborative<br />
management. In 1993, the principles of Haida culture led to the creation of Gwaii Haanas<br />
National Park & Haida Heritage Site. In 2010 the protected area was expanded to include<br />
Gwaii Haanas National Marine Conservation Area (Parks Canada, n.d). The Council of Haida<br />
Nation (CHN) partnered to create the Gwaii Haanas Back Country Management Plan<br />
(Archipelago Management Board, 2003), a Marine Use Plan for the jurisdiction (CHN, 2007), and is currently in the process of<br />
updating a combined Management Plan (N. Fournier, personal communication November 17, 2011).<br />
The goals, objectives and strategies outlined in these two plans detail practices of respect, responsibility, long‐term sustainability,<br />
being thankful, and seeking wise council for monitoring. It is a precautionary approach “to minimize threats through collaborative<br />
management, and seek to reverse current destructive trends and guide restoration into future balance” (CHN, 2007, pp. 4‐7). The<br />
plans manage human activities in Gwaii Haanas and identify a specific list of activities that are currently acceptable and<br />
unacceptable for the two main archipelago industries; tourism and fisheries (AMB, 2003, pp. 5‐7).<br />
<strong>Tourism</strong> regulations include licensing, limits on numbers, and regulations on non‐Haida ownership (p. 7). The AMB also set an overall<br />
use level of 33,000 user‐nights in Gwaii Haanas, which equates to roughly 2,000 annual visitors split between day use and multi‐day<br />
use operators (p. 12). Other regional plans control levels of ‘crowding’, restrict permanent buildings, manage visits to sensitive<br />
ecosystems, and ensure each visit to a heritage site is accompanied by a Haida watchman (pp. 29‐39). In one of the strictest of all<br />
Canadian protected area plans, the Haida challenge people to adapt to this “wild place” rather than expect the place to be modified<br />
to provide them with the amenities they may expect at home or at other places they visit (AMB, 2003, p. 19).<br />
LESSONS LEARNED<br />
Successes gleaned from the three cases studies of Bhutan, Costa Rica and Haida Gwaii provide a means of summarizing conditions<br />
to which biologically‐respectful or ethical based tourism while protecting biodiversity can prevail. These are:<br />
• Government support and/or influence on environmental policies.<br />
• Widespread philosophical and/or spiritual beliefs in societal and natural value systems.<br />
• High levels of education or knowledge pursued as measures of societal development.<br />
• Limits on carrying capacities.<br />
• Consensus building.<br />
• Visionary leadership.<br />
• Regulations and expectations placed on tourism operators and visitors.<br />
• Willingness to mentor best practices.<br />
• High yield‐low volume tourism models.<br />
• Meaningful and widely supported sustainable certification systems.<br />
• Influencing visitors to adapt to wild places.<br />
• Use of both motivational means and monetary incentives for safeguarding protected areas.<br />
Page 9
AGENTS OF TRANSFORMATIONAL CHANGE<br />
Choosing the right leader or manager is seen as an essential first step in transformational change. In A Force for Change, Kotter<br />
(1990) explains the difference between the words ‘leadership’ and ‘management’. He refers to leadership as a process that directs<br />
and mobilizes people and their ideas (p. 3), where management, derived in response to “the emergence of large numbers of<br />
complex organizations” is a means to bring order and consistency to a potentially chaotic organization (p. 4). Effective leadership<br />
behaviours and traits as described by Senge (1990), Kotter (1005), and Yukl (2005) are essential ingredients to navigate effectively<br />
through complex scenarios in uncertain times. There will be core challenges in finding solutions. Orr (1992) suggests that “If we<br />
consider not only the complexities of nature, from soil bacteria to planetary bio‐geochemical cycles, but also the human impacts,<br />
with their various kinds of synergies, feedback loops, leads, and lags, the idea of managing the planet, unlike piloting a 747, requires<br />
a level of knowledge that we are not likely to acquire” (p. 158).<br />
Despite the complexities of an ideal solution with conflicting ‘environmental worldviews’, Clapp & Davergne (2005) plead that<br />
“unless we act immediately with resolve and sacrifice, in a mere hundred years or so, humanity itself will engulf the earth” (p.1).<br />
In a speech given by Kofi Annan, UN Secretary General on 2004’s International Day of Biodiversity, he stated “the preservation of<br />
biodiversity is not just a job for Governments. International and non‐governmental organizations (NGO’s), the private sector and<br />
each and every individual have a role to play in changing entrenched outlooks and ending destructive patterns of behavior”<br />
(Convention on biodiversity, 2004).<br />
COMMUNICATING THE CHANGE MESSAGE<br />
“Under the context of project management, awareness and communications is a way to influence people’s knowledge and attitudes<br />
and, hence, the actions that they take” (World Wildlife Fund, 2007, p. 3). The WWF Awareness & Communication Template (2007)<br />
is a useful tool to build successful communication strategies for environmentally‐themed campaigns. Recommendations include:<br />
1. Understanding the context.<br />
2. Identifying the target audience for your awareness and communications strategy.<br />
3. Identify your awareness and communication objectives.<br />
4. Defining the key message and call to action, consider ‘brand’ or ‘theme’.<br />
5. Choose activities and tools to help deliver your key message and call to action.<br />
6. Monitor and evaluate the effectiveness of your message.<br />
(p. 4 and p. 13)<br />
To increase effectiveness in the campaign objectives WWF (2007) also suggest that the<br />
strategy is:<br />
(p. 7‐8).<br />
• Outcome Oriented: Directed to critical factors that affect one or more project goals.<br />
• Measurable: Definable in relation to some standard scale (numbers, percentage, fractions, or all/nothing states).<br />
• Time Limited: Achievable within a specific period of time.<br />
• Specific: Clearly defined so that all people involved in the project have the same understanding of what the terms<br />
in the objective mean.<br />
• Practical: Achievable and appropriate within the context of the project site.<br />
INSTRUMENTS TO GUIDE AND ENFORCE CHANGE<br />
While the desire to change may be a goal; the concept must be grounded in consciousness, policy and practice. To this end<br />
Newsome, Dowling & Moore (2005) explain that protection policies can range from voluntary to compulsory and with little state<br />
involvement to state domination (p. 153) and present a spectrum of potential instruments available below.<br />
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• Motivational – education, partnerships, incentives such as awards and management agreements.<br />
• Self‐regulatory – codes of practice and guidelines for visitors and for operators, eco‐labeling and certifications,<br />
environmental managements systems.<br />
• Economic – fees & charges, licenses & leases, land purchases, payments (grants, compensations and subsidies.<br />
• Regulatory – legislation & regulation (acts), direct provision (roads, water and infrastructure support), and planning<br />
such as land use zoning, and recovery/protection of endangered or threatened species.<br />
(pp. 151‐171)<br />
A new report by the David Suzuki Foundation called Restore BC’s Urban Natural Capital evaluates the efficacy of existing policy<br />
options and provides guidance and recommendations for new solutions that regions and municipalities should adopted in order<br />
to protect and restore ecosystem services in developed regions of British Columbia including: (1) public ownership, (2) regulatory,<br />
and (3) market‐based instruments (Molner, 2011 p. 5).<br />
Of interest will be whether or not the instruments described by Newsome, Dowling and Moore et. al. (2005) and the tools and<br />
strategies identified by the David Suzuki Foundation report could be applicable and find acceptability in regions such as the Sunshine<br />
Coast. With this in mind, a research project was conducted in the region in 2011; the methodology is outlined in the following<br />
section.<br />
METHODOLOGY<br />
The primary research of this project investigated NGO’s and conservation groups in the Sunshine Coast region who have conducted<br />
environmentally‐themed campaigns. More specifically, it focused on tools used to convey the message, activities chosen during the<br />
campaigns.<br />
The study region stretches 100 km along British Columbia’s Pacific Ocean from Port Mellon on Howe Sound to Earl’s Cove on Jervis<br />
Inlet and contains just over 28,000 residents (Sunshine Coast Regional District, n.d).<br />
A framework known as ‘critical incident technique’ was employed to discover ‘critical’ or ‘revelatory’ success and/or failure<br />
(Flanagan, 1954 as cited by Robson, 2011, p. 366, Kemppainen, 2000. p. 1264) in campaign strategy. The study followed a mixedmethod<br />
sequential approach, which researchers Mason, Augustyn and Seakhoa‐King (2010) suggest as worthwhile for exploratory<br />
qualitative research. This method is especially useful when there is a lack of sufficient information to triangulate or where the topic<br />
is under‐researched (pp. 433‐435) as is the case on the lower Sunshine Coast.<br />
While there is some controversy over combining quantitative and qualitative research paradigms (Robson, 2011, p. 162), it is the<br />
belief of this researcher that using a mixed‐strategy is necessary to deal with the complexities of a multi‐faceted study. The<br />
Handbook of Mixed Methods in Social & Behavioral Research (Tashakkori & Teddlie, 2003) provided a valuable tool for conducting<br />
this research. The qualitative and quantitative research phases overlapped and the research remained flexible accommodating<br />
change throughout the research process.<br />
CRITICAL INCIDENT TECHNIQUE<br />
The critical incident technique (CIT) was developed in 1954 by J. Flanagan and other members of the Aviation Psychology Program<br />
of the United States Army; their research was carried out during World War II (Robson, 2011, p. 366‐367), at a time when there was<br />
“an urgent need to train flight crews in a very short time, and to understand the specific behaviors that led to the success or failure<br />
of a mission” (Kemppainen, 2000, p. 1264). The CIT technique drew focus to ‘critical incidents’, which Flanagan (1954) defined as<br />
“any observable human activity that is sufficiently complete in itself to permit inferences and predictions to be made about the<br />
person performing the act” (as cited by Robson, 2011, p. 366).<br />
Page 11
This methodology has transferability to the question of biodiversity conservation. If we accept what many are saying about<br />
ecological degradation (Hester & Harrison, 2007; Orr, 1992; Orr 1993; UNEP, 1992; Wilson, 2006; WWF, 2010) there is an urgent<br />
need to discover vital leverage points for attitudinal and behavioral changes. Further to findings by Caldwell (1985, p. 9); Hawken<br />
(2007); and Princen & Finger (2004, p. 11), an assumption was made that environmental NGOs may play a crucial role as agents<br />
of potential change in preventing the loss of biodiversity, as well as other critical environmental issues.<br />
The technique’s five steps as detailed in a user’s guide by Schluter, Seaton & Chaboyer (2008, pp. 108‐112) were incorporated into<br />
the study.<br />
STEP 1: IDENTIFICATION OF AIMS<br />
The first step required an identification of the research questions or the aim of the study.<br />
RESEARCH QUESTION<br />
How do community non‐governmental organizations construct environmentally‐themed campaigns to help build biologicallyrespectful<br />
stewardship in residents and visitors?<br />
SECONDARY QUESTIONS<br />
1. Have current attitudes and behaviors towards biodiversity have changed in the past decade?<br />
2. Who is best to take the lead in regards to biologically‐respectful stewardship in residents and visitors – environmental NGO’s,<br />
scientists, industry and/or government?<br />
3. What instrument(s) may be potential tools for biologically‐respectful education and tourism?<br />
SAMPLE AUDIENCE, SELECTION OF ORGANIZATIONS AND CAMPAIGNS<br />
Local NGOs and conservation organizations on the lower Sunshine Coast were identified through community searches, resulting<br />
in a list of 27 potential organizations assumed to be undertaking environmentally‐themed activities. Five of these organizations<br />
were deemed unsuitable based on one or more of the following conditions:<br />
• Organization had not been active in the study area for an extended period of time.<br />
• Organization had not been involved in an environmentally‐themed activity.<br />
• Activity that the organization was involved with was not aimed at an audience beyond its membership such as club<br />
recreational or social events.<br />
• Activity did not involve multiple communication activities.<br />
• Activity was not focused on achieving environmental change.<br />
(Clow & Baack, 2012, p. 6., Cox, 2006 as cited by Kazakova, 2009, p. 6).<br />
Websites, meeting minutes, publications and brochures of the remaining 22 organizations were scoured to discover which of these<br />
had conducted a comprehensive environmentally‐themed communication campaign over the past decade. One project, whose<br />
original aim of creating park status fell outside this ten‐year parameter, was included because of current efforts for park expansion.<br />
The time frame chosen reflected an assumption that research beyond ten years might yield less reliable data and nuance, and<br />
publications might not be easily available. The term ‘campaign’ was used interchangeably with the term ‘project.’<br />
Forty such campaigns were identified and became the research scope.<br />
STEP 2: IDENTIFICATION OF THE INCIDENTS TO BE COLLECTED<br />
Page 12
The term ‘incident’ defined in the Concise Oxford Dictionary (2001) as an event or occurrence; an instance of something happening<br />
was sufficiently broad to allow a wide spectrum of interpretations.<br />
In this study ‘incident’ was used as a methodological lens from which to isolate communication tools and activities used by the NGOs<br />
when constructing their environmental campaigns. In his original study Flanagan (1954) recommended that incidents collected<br />
should be remarkably effective or ineffective and distinguished from standard operations as having more memorable impact (as<br />
cited by Schluter, Seaton & Chaboyer, 2008, p. 108). Additionally, the term ‘incident’ was used synonymously with the term<br />
‘revelatory’ as proposed by Norman et al (1992, as cited by Schluter, Seaton & Chaboyer, 2008) to single out the actions or situations<br />
that would be most revealing.<br />
To achieve these revelatory occurrences campaign managers were asked to rank the perceived effectiveness of each tool and each<br />
activity used using a five‐point Likert scale. The responses at the extreme ends of the scale would serve to isolate ‘critical’ success<br />
and failure.<br />
STEP 3: DATA COLLECTION<br />
With CIT individual researchers can make their own choices regarding the methods of data collection and analysis. The four data<br />
collection phases used in this study were: Exploratory Research, Survey, Discovery, and Interviews.<br />
TABLE 1: RESEARCH TIMELINE<br />
ACTIVITY<br />
Sep 2011<br />
Oct 2011<br />
Nov 2011<br />
Dec 2011<br />
Jan 2012<br />
Feb 2012<br />
Mar 2012<br />
Apr 2012<br />
May 2012<br />
Literature review<br />
QUALITATIVE| Exploratory research<br />
Conduct pilot test of campaign survey<br />
QUANTITATIVE | QUALITITAVE (Campaign survey)<br />
QUALITATIVE | Interviews (perceptions of impact)<br />
QUAL & QUAN | Discovery / Descriptive statistics/ Analysis<br />
Final report<br />
EXPLORATORY RESEARCH<br />
Research to answer the primary and secondary questions began with:<br />
• An exploration of campaign brochures and publications.<br />
• Analysis of grey literature from government and regional conservation organizations.<br />
• Review of existing research papers including conceptual frameworks.<br />
• Existing theories on environmental campaign strategies.<br />
• Data arising from the concurrent sustainability research conducted by the SCRD.<br />
During this phase, the names and contact information of each campaign manager were sought in order to compile a targeted list for<br />
the survey phase. A research log book kept an audit trail with respect to situations related to the study. Each campaign was isolated<br />
into a file and colour‐coded in both log input and computer entries. This task, while laborious, proved highly effective for analysis<br />
and re‐tracing. Campaigns were numbered in the reporting stage.<br />
Page 13
CAMPAIGN SURVEY<br />
The subsequent survey phase sought answers from campaign managers regarding the organization, its campaign, and contributing<br />
partners. The survey was designed using Constant Contact Survey and administered online. A benefit of this platform is that data<br />
can be entered manually by the researcher for respondents not able to use online services. Printed copies of the campaigns were<br />
offered to campaign managers should they prefer an alternative however all chose online administration.<br />
As recommended by Robson (2011) pilot testing of the survey was done to identify potential problems (p. 405); one campaign<br />
manager piloted the survey by email. Two questions were found to be confusing and were modified prior to the survey release.<br />
After initial testing of this content, finding no technical issues, a timed release of three more surveys followed. For good measure,<br />
this step was repeated in two more test campaigns.<br />
As no issues were discovered, the survey was released to the remaining sample on January 6, 2012. From January 6 to 18, seven<br />
surveys were returned. A reminder email resulted in an additional nine surveys. Phone calls and a final email reminder resulted in<br />
a final total of 33 of the 40 targeted completions for a response rate of 82.5%. Phone calls originally meant as exploratory probes or<br />
as reminder calls resulted in un‐structured interviews taking place, with sufficient data collected to analyze an additional six projects.<br />
In the end, 39/40 projects were covered through surveys and unstructured interviews for a response rate of 97.5%.<br />
A crucial success factor was approaching potential campaign managers in a manner that built a good first impression; necessary<br />
for obtaining the depth and breadth of data. Managers were contacted through a ‘one‐degree of separation’ of a mutual friend.<br />
Such friends were discovered by snowballing through the community<br />
which proved successful given the nature of the study region. An attitude<br />
of genuine respect and gratitude for participation was adopted,<br />
assurances of confidentiality were provided, and all attempts were made<br />
to limit time constraints on the campaign managers. Additionally the<br />
candidates were briefed on the merits of the study in the introductory<br />
email and made aware that their organizations would be able to view the<br />
final report on completion.<br />
Appendix D serves as a guide to the acronyms and abbreviations listed in<br />
this paper. A copy of the survey questions is available upon request.<br />
INTERVIEWS<br />
Schluter, Seaton & Chaboyer (2008) highlight three important ingredients in the success of mixing the stages of CIT data collection:<br />
1. A rich description of the event should be explored.<br />
2. Critical’ actions of the person(s) involved in the event should be collected.<br />
3. The outcome of the event should be analyzed to ascertain the effectiveness of the action (p. 107).<br />
As such, the research also included a number of interviews with campaign managers. Although originally intended as semistructured<br />
interviews conducted at the conclusion of the research as suggested by Tashakkori & Teddlie (2003, p. 308), relationships<br />
developed with the campaign managers earlier in the research led to a series of unstructured interviews instead. The data tables<br />
show the projects where such interviews took place.<br />
STEP 4: DATA ANALYSIS<br />
The data obtained through discovery, questionnaires, and interviews was examined for recurring themes, activities, and practices<br />
in order to identify patterns and relationships. Each campaign was considered in isolation, clustered in themes, and then crossanalyzed.<br />
Where possible, the strategies observed in the community were measured against secondary research and existing best<br />
practices.<br />
Page 14
STEP 5: PROJECT DISSEMINATION<br />
The findings were concentrated and discussed in two ways:<br />
1. Cluster analysis of community environmentally‐themed campaigns: aims, primary targets, and perceived results.<br />
2. Effectiveness and ineffectiveness of campaign strategies.<br />
CLUSTER ANALYSIS OF COMMUNITY ENVIRONMENTALLY‐THEMED CAMPAIGNS<br />
Research undertaken between September 2011 and January 2012 identified 40 environmentally‐themed projects conducted during<br />
the past decade by 22 independent Non‐Governmental Organizations (NGOs) and conservation groups in the study region.<br />
Survey, discovery, and un‐structured interviews led to the emergence of five themed clusters:<br />
1. Food Security (n=6);<br />
2. Wildlife Management & Protection (n=10);<br />
3. Land & Oceans Management & Protection (n=10);<br />
4. Education (n=7); and<br />
5. Other: consisting of judicial, energy security, environmental jobs, air quality/pollution, and water conservation (n=7).<br />
Figure 1 illustrates the cluster composition.<br />
FIGURE 1: CLUSTERS OF COMMUNITY ENVIRONMENTALLY‐THEMED CAMPAIGNS<br />
NGO & Conservation Group Clusters<br />
Other (air,<br />
water, energy,<br />
judicial), 7,<br />
18%<br />
Food Security,<br />
6, 15%<br />
Education, 7,<br />
18%<br />
Land & Oceans<br />
Protection &<br />
Management,<br />
10, 25%<br />
Wildlife<br />
Protection &<br />
Management,<br />
10, 25%<br />
The results for each cluster are presented in the following five cluster tables and discussion.<br />
THE NEED TO PROTECT NATURAL ASSETS<br />
For decades the Sunshine Coast Forest District has experienced significant habitat loss, habitat degradation, and a lack of protection,<br />
with a low percentage of protected areas (less than 1.5% of land area protection prior to 1990). After more than 20 years of effort to<br />
increase this level now just 3% is protected. Often zones of protection are isolated to ‘very small parcels’. Mt. Elphinstone forest, for<br />
Page 15
instance, has just 139 ha protected, divided between three separated areas. Such fragmentation is deemed inadequate to<br />
maintain biodiversity.<br />
The Sunshine Coast is one of the few remaining regions in British Columbia that does not yet have a strategic land use plan or<br />
regional growth management framework. Between 2001 and 2006 the population rose 8.4%. This accelerated growth, combined<br />
with the proximity to Vancouver has brought the region under development pressure, resulting in escalating land‐use conflicts<br />
between economic sectors.<br />
The campaigns highlighted a sense of insufficient community engagement in the stakeholder and judicial processes. Some<br />
campaigns were underpinned by demand for more accountability from resource professionals and a perceived lack of sustainability<br />
in logging, fishing, and mining practices. A proposed deep sea mining port elicited a strong reaction from the community and was<br />
the catalyst for another campaign. An extreme decline of the salmon fishery was the direct impetus for two additional projects.<br />
Many cited the forestry industry, the laws governing its practices, and impacts including: logging approvals in at‐risk species habitat,<br />
silty water impacting the community watershed, and proposed developments within various sensitive eco‐systems.<br />
The condition of threatened, endangered, unique, and key commercial species and special habitats provided impetus to identify<br />
and create ‘wildlife habitat areas’ or ‘ecological reserves’ or new protected zones. One project heralded the discovery of a new<br />
species pair of small freshwater fish that represented ‘an example of parallel evolution in nature’ that was ‘found nowhere else on<br />
Earth’. The proliferation of invasive plants such as: Purple Loosestrife, Himalayan Blackberry, Scotch Broom, Evergreen Blackberry,<br />
Yellow Flag, and St. John's Wort were seen as threats to native flora and a Biodiversity Strategy Framework was envisioned for the<br />
whole Sunshine Coast.<br />
The combination of these issues resulted in twenty campaigns the researcher clustered into two distinct themes; land and ocean<br />
protection & management (LOPM), and wildlife protection & management (WPM). It is noted that cross‐over did occur between<br />
themes.<br />
LAND & OCEAN PROTECTION AND MANAGEMENT CLUSTER<br />
Table 2 provides a comparative analysis of the ten campaigns/projects undertaken by nine separate organizations clustered under<br />
LOPM. The table shows the aim of the campaign, the primary target for the campaign and the perceived results. The table was<br />
constructed with the help of eight surveys along with four unstructured interviews and attendance at two events.<br />
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TABLE 2: LOPM CAMPAIGN AIMS AND PERCEIVED SUCCESSES OR FAILURES<br />
Campaign<br />
name<br />
Aim of Campaign<br />
Primary<br />
Target<br />
Result<br />
Comments<br />
Francis Point<br />
Marine Park<br />
Acquisition<br />
Acquisition of 300‐acre waterfront property for<br />
creation of Francis Point Provincial Park and<br />
Ecological Reserve.<br />
Gov<br />
Creation of Francis Point Provincial Park<br />
72.80 ha and Ecological Reserve 9.22 ha.<br />
Mt Elphinstone<br />
Provincial Park<br />
Expansion<br />
Expand current park and protect adjacent<br />
forest areas.<br />
Ind‐<br />
Forestry<br />
Failed to stop Block A7124 crown timber<br />
auction in Feb 2012, however in Mar 2012<br />
Dakota Ridge Ancient Forests were given<br />
protection status by the Province as part of<br />
an Old Growth Management Area (OGMA)<br />
set aside to protect bio‐diversity and social<br />
values. Feb 2012 agreement reached that<br />
logging will never take place within the<br />
lower Mt. Elphinstone section called ‘Heart<br />
of the Park’ block.<br />
Following cut‐block auctions the campaign target<br />
shifted to pressure on the company awarded the<br />
timber rights.<br />
Save the Caren<br />
Range<br />
Protection of 6000 hectares of crown land in a<br />
Class A Provincial Park.<br />
GP<br />
Partial success was achieved in 1999 with<br />
the creation of Spipiyus Provincial Park,<br />
which protected half of the area proposed<br />
for protection resulting in 2979 ha<br />
protected including 800 ha of old growth.<br />
Park creation is part of larger effort to protect<br />
shoreline to summit series of intact ecosystems.<br />
Establishing Mt<br />
Artaban Nature<br />
Reserve<br />
Raise $ 40,000 for a land survey and to conduct<br />
a management plan to establish a Nature<br />
Reserve on Gambier Island.<br />
GP<br />
Fund‐raising exceeded target, and<br />
management plan completed. 107 ha of<br />
land protected in 2009.<br />
The new PA connects to two other protected<br />
areas for a total ‘network’ of 525 ha. One of the<br />
shorter PA campaigns with success achieved<br />
within 3 years of effort.<br />
Expansion of<br />
Ambrose Lake<br />
Ecological Reserve<br />
Expand the existing ecological reserve & stop<br />
proposals to log in two district lots (DL)<br />
adjacent to the boundary of the ecological<br />
Gov<br />
Success in securing the addition to Ambrose<br />
Lake Ecological Reserve, after more than<br />
Raised public awareness only to make<br />
government aware that they weren’t alone in<br />
their concerns in order to keep people out of the<br />
Page 17
eserve. ten years of campaign effort. restricted‐access site.<br />
Expand & protect<br />
Sargeant Bay<br />
Provincial Park<br />
To expand the Provincial Park to include areas<br />
around Triangle Lake and to restore and<br />
protect the natural habitat of Sargeant Bay PA.<br />
GP 83 + 5 ha successfully added in 2007/2008<br />
to the 155 ha already protected in 1990<br />
Society now in its 35 th year. 84 newsletters – rate<br />
of two per year. Extensive volunteer force<br />
required to restore wetlands, build access trails,<br />
and control invasive plants.<br />
Habitat Area<br />
Nomination<br />
Project<br />
Identify lands that in their natural condition<br />
are supporting local sustainable businesses.<br />
Phase two will identify the critical biodiversity<br />
values of the entire planning area and the most<br />
appropriate opportunities to protect these<br />
values.<br />
Gov<br />
Currently only ½ way through the two‐year<br />
project.<br />
Motivated by lack of effective protection for<br />
species‐at‐risk and extreme decline of the salmon<br />
fishery. Additional problem is lack of public<br />
knowledge about ecosystem functions and<br />
services.<br />
Preparation for<br />
Land and Resource<br />
Management<br />
Planning (LRMP)<br />
To prepare the conservation sector to<br />
participate effectively in an LRMP. A secondary<br />
purpose was to assist local governments in<br />
participating. LRMP processes provide an<br />
opportunity to resolve environ‐mental land use<br />
issues in a cooperative and scientific way.<br />
GP<br />
Project might be considered a ‘failure’<br />
because at the conclusion the Provincial<br />
Government cancelled the LRMP process.<br />
The Sunshine Coast is one of the few remaining<br />
regions in BC that does not yet have a strategic<br />
land use plan or a regional growth management<br />
strategy.<br />
Wetlands<br />
Restoration Denise<br />
Cargill Area<br />
To restore 10 acres of wetland in front of the<br />
Iris Griffith Centre. Project also serves to<br />
educate public on the essential services<br />
wetlands play in sustaining healthy wildlife<br />
populations, and human communities and<br />
economies.<br />
NS Ongoing restoration in progress Named after founding sponsor. Among the vital<br />
ecosystem services provided by wetlands: water<br />
supply and purification, nutrient cycling, sediment<br />
filtration, flood mitigation/abatement, climate<br />
regulation, sustenance of plant and animal life,<br />
provision of recreational and tourism<br />
opportunities<br />
Bear Bay forest<br />
protection<br />
Block BC timber sales from auctioning off Bear<br />
Bay Forest to private logging firms.<br />
NSI<br />
The cut‐block was auctioned off in Oct.<br />
2009 and subsequently logged.<br />
Failure to save this forest area despite having a<br />
coalition of 8 NGOs, two years of public<br />
campaigning, a scientific study, and an alternative<br />
economic strategy for the forest.<br />
Page 18
Primary Target codes: Gov = Government, Ind = industry, Edu = Education, GP = general public<br />
Un‐structured interviews: # 19 (30 minutes ‐ November 8, 2011), # 20/21/29 combined (50 minutes ‐ December 28, 2011), # 17 (10<br />
minutes, February 4, 2012)<br />
Attendance at organization events: # 15 (February 21, 2012), # 22 (Bioblitz)<br />
NS ‐ no survey: Information gathered from un‐structured interview, publications and website<br />
NSI ‐ no survey or un‐structured interview: Information gathered from publications, website<br />
WILDLIFE PROTECTION AND MANAGEMENT CLUSTER<br />
Table 3 provides a comparative analysis of the ten campaigns/projects under‐taken by eight separate organizations clustered under<br />
WPM with a breakdown of three fish (2 commercial stock) one bear, two invasive plant species, one wildlife rescue, one general<br />
wildlife (mainly amphibians & reptiles), and one overall biodiversity. The table was constructed with the help of nine surveys and<br />
two unstructured interviews.<br />
Page 19
TABLE 3: WPM CAMPAIGN AIMS AND PERCEIVED SUCCESSES OR FAILURES<br />
Campaign name Aim of Campaign Primary<br />
Target<br />
Result<br />
Comments<br />
Sea Change<br />
Project<br />
Improve Environmental knowledge and<br />
stewardship around conservation and<br />
restoration of marine ecosystems.<br />
Edu<br />
Increased funding to marine ecosystem<br />
projects, higher number of volunteers and<br />
organizations working on marine projects.<br />
Wildlife rescue<br />
and<br />
rehabilitation<br />
Operating care facility for treatment and<br />
care of injured/orphaned wildlife found on<br />
the Sunshine Coast with goal of release<br />
back to the wild. Educating the public and<br />
Government on methods to reduce<br />
human/wildlife conflict and its subsequent<br />
negative effects on wildlife populations.<br />
GP<br />
In operation for over 25 years. In order of<br />
350 ‐ 450 wild creatures received for care<br />
every year.<br />
Salmon<br />
enhancement<br />
Enhancement of chum and Coho salmon<br />
populations returning to streams of two<br />
watersheds: Anderson/Myers Creeks and<br />
Sakinaw Lake in the hope of restoring<br />
them to historical levels.<br />
GP<br />
Some gains and some losses in streams<br />
enhanced.<br />
Mostly on hold since 2000 when government<br />
shifted priorities from hatchery production of<br />
juvenile fish to habitat enhancement based on<br />
realization that introducing fish into a broken<br />
watercourse is less beneficial than fixing the<br />
watercourse.<br />
Invasive Species<br />
Project<br />
The control of Purple Loosestrife in a local<br />
lake.<br />
GP<br />
Inspects along the shores of Lily Lake<br />
illustrate a gradual removal of the<br />
spreading plant from the area.<br />
Framework for a<br />
Biodiversity<br />
Strategy for the<br />
Sunshine Coast<br />
To create a framework Biodiversity<br />
Strategy for the whole Sunshine Coast.<br />
GP<br />
This 2‐3 year project began in fall 2011, not<br />
yet time to assess true effectiveness,<br />
although it’s already having a marked effect<br />
on public perception. Also in process to<br />
develop one of two planned biodiversity<br />
$320,000 in off‐coast funding obtained. Frequent<br />
articles in both local newspapers, council reports,<br />
and cascading biodiversity buzz to other<br />
organizations.<br />
Page 20
Regional District<br />
parks. Biodiversity Summit set for end of<br />
May‐early June, 2012.<br />
Invasive Plant<br />
Control<br />
To control a proliferation of invasive<br />
plants such as: Himalayan Blackberry,<br />
Scotch Broom, Evergreen Blackberry,<br />
Yellow Flag, and St. John’s Wort.<br />
GP<br />
Project started in 1993 with pulling and<br />
clipping. Turning point in 2003 when<br />
society gained control and by 2010 the park<br />
was essentially free of these invasive<br />
plants.<br />
Between the years 1998‐2002 high manpower<br />
hours were documented to achieve results.<br />
Bear Aware To reduce Black bear conflicts. GP Funding to program cut by government. Enhanced signage and public information<br />
increasing. Other organizations and entities also<br />
involved in bear projects. Project is morphing into<br />
new model in order to continue efforts.<br />
Sunshine Coast<br />
Salmon<br />
Enhancement<br />
Project<br />
Education of public, especially students,<br />
on anatomy, habitat requirements, and<br />
importance of salmonids and watersheds.<br />
Help support a good, diverse population<br />
of salmonids on the Sunshine Coast.<br />
Edu<br />
Thousands of schoolchildren introduced to<br />
salmon education. 1.5 million salmon<br />
raised & released annually. Aug. 2011 saw<br />
returns for pinks. Coho and steelhead<br />
would not be there without the<br />
tremendous efforts of Chapman Creek<br />
Hatchery volunteers and two staff.<br />
2011 lost funding to host “Rivers Day” event.<br />
Sunshine Coast<br />
Wildlife Project<br />
Protect wildlife habitat; enhance wildlife<br />
habitat; mitigate threats to populations of<br />
endangered wildlife; increase community<br />
awareness of threats to wildlife and<br />
habitats; increase number of Sunshine<br />
Coast community members acting as<br />
sound environmental stewards.<br />
GP<br />
Highly visible stewardship role in<br />
community.<br />
One of two recipients of the 2012 Cottage Life<br />
Magazine Environment Grants. Funds used to build<br />
new turtle nesting beaches and create landowner<br />
stewardship guides. Received Canadian Wildlife<br />
Federation Endangered Species funding for nest<br />
monitoring and radio telemetry equipment. Visibly<br />
active in the community. Youth participation<br />
noticed.<br />
Nelson Island<br />
Sticklebacks<br />
Protect benthic‐limnetic sympatric species<br />
pair of stickleback “among the rarest …<br />
most threatened species on Earth”.<br />
NS<br />
Ecological predictions led to discovery of a<br />
new species pair of three spine stickleback<br />
in Quarry Lake, Nelson Island.<br />
These small, freshwater fish are restricted to<br />
specific coastal lakes in British Columbia’s Georgia<br />
Basin and found nowhere else on Earth.<br />
Page 21
Primary Target codes: Gov = Government, Ind = industry, Edu = Education, GP = general public<br />
Un‐structured interviews: #36 (30 minutes ‐ November 8, 2011), # 35, # 7, # 24, # 30, # 15 (40 minutes ‐ January 6, 2012)<br />
NS: no survey, information from un‐structured interview and gathered from publications & website<br />
THE NEED FOR INCREASED FOOD SECURITY<br />
Perceptions and realities of food security concerns prompted six of the campaigns.<br />
The issues illuminated by managers in the food security cluster pointed out the Sunshine Coast has only a three‐day stock of food,<br />
and a limited amount of land suited to large‐scale agriculture. As such, small‐scale/home‐scale vegetable and fruit production is seen<br />
as a key means to help create food security, while also serving to improve the health of families, and the environment. Food that is<br />
grown organically, sustainably, and locally, reduces fossil fuel from trucking in food, can help to boost the economic viability of local<br />
food producers, and increase community resilience, health, and sustainability.<br />
Coupled with the concern over locally‐sourced food was a perception of ‘social isolation’ reported to accompany the loss of<br />
traditional sustainable skills, and a lack of human connection to the local environment. The benefits of improving ‘social<br />
connectedness’ would help promote a culture of learning and sharing, and increase awareness of the local ‘food shed’.<br />
All of the food security projects are currently operating under one umbrella society. Six surveys completed by five different<br />
campaign managers and one unstructured interview were used to construct the following Table.<br />
Page 22
TABLE 4: FOOD SECURITY CAMPAIGN AIMS AND PERCEIVED SUCCESSES OR FAILURES<br />
Campaign<br />
name<br />
Aim of Campaign<br />
Primary<br />
Target<br />
Results<br />
Comments<br />
Hands on Lands Matching up of people willing to share their<br />
land for growing food with people wanting to<br />
grow food but have no land.<br />
GP Only two successful matches were made. Suffering from a turnover of coordinators. Merger<br />
planned with grow your own dinner project.<br />
The Farm Gate<br />
Market<br />
To provide a venue for local, sustainably<br />
produced food to increase the<br />
convenience/feasibility of shopping locally.<br />
Providing a place to connect to local farmers<br />
and producers.<br />
GP<br />
Mid‐week, mid‐coast local farmers<br />
market now in its fourth year.<br />
Aim for 80% local/80% organic.<br />
Green Banner<br />
Local Food<br />
Directory<br />
2010 campaign to promote producers,<br />
retailers, grocers, cafes, markets &<br />
restaurants that carry local sustainable food.<br />
GP<br />
82 producers, retailers, grocers, cafes,<br />
markets & restaurants promoted through<br />
14,000 copies of the directory paralleling<br />
a successful ‘purple banner’ project that<br />
promotes the coastal arts community.<br />
Currently no ‘green banners’ flying outside the 82<br />
directory participants. Funding was based on onetime<br />
grant however a self‐funded 2012 directory is<br />
in process along with efforts to obtain and display<br />
the banners.<br />
Grow Your Own<br />
Dinner project<br />
To recruit experienced mentors and match<br />
them to clients to plan and create their own<br />
food garden.<br />
GP<br />
Despite sharply increased interest from<br />
people who want to learn how to grow<br />
some of their own food for economic and<br />
health reasons, the project is limited by<br />
mentorship and land capacity.<br />
In 2012 the project will be combined with the<br />
‘hands on lands’ initiative. Duplication observed in<br />
the community by other individuals and<br />
organizations may highlight a need for wider<br />
community collaboration.<br />
Live & Learn<br />
Connecting Community, Nature, & Know‐<br />
How for Local Food. To seek out elders and<br />
others in the community with food security<br />
GP<br />
Frequent and accessible learning<br />
opportunities offered. Skills database<br />
Makes use of formal evaluation using the Outcome<br />
Measurement Framework, for volunteer tutor<br />
programs. Visionary leader behind society and<br />
Page 23
skills (gathering, fishing, growing, preserving<br />
for the winter), offer mentor training in order<br />
for teaching their skills to others.<br />
developed. Mentor’s manual created.<br />
project died Feb 20, 2012. Other staff turnover<br />
noted. While evidence of succession planning exists,<br />
the loss may prove is of enormous magnitude.<br />
Creator’s Touch<br />
Garden<br />
Garden project that respects ‘Mother Earth’<br />
while providing sustainable living.<br />
GP<br />
Casual delivery ‐ just working behind the<br />
scenes with a few individuals.<br />
Primary Target codes: GP = general public<br />
Un‐structured interview: # 9, #10 (50 minutes – November 3, 2011)<br />
Page 24
THE NEED FOR EDUCATION & NATURE AWARENESS<br />
It is the conviction of those in the education cluster that the raising of consciousness about natural history increases interest, and<br />
that interest breeds stewardship. The perceived need for nature awareness tied with a perceived lack of public knowledge about<br />
environmental issues and human‐caused conflicts were the catalyst for several of the campaigns.<br />
A need was expressed to encourage children and adults to visit nature and understand their environment, and all the wonderful<br />
'ecoservices' the natural world provides. An additional issue raised was that of “Nature deprivation in children”: that connecting<br />
children to nature would help foster their appreciation, and respect for the natural world around them.<br />
EDUCATION CLUSTER<br />
Seven campaigns/projects undertaken by six separate organizations were clustered under a theme of Education. Six surveys, seven<br />
unstructured interviews, and attendance at three events were used to construct Table 5.<br />
Page 25
TABLE 5: EDUCATION CAMPAIGN AIMS AND PERCEIVED SUCCESSES OR FAILURES<br />
Campaign<br />
Name<br />
Aim of Campaign<br />
Primary<br />
Target<br />
Results<br />
Comments<br />
Nature<br />
School<br />
Program<br />
Connect children to nature to help foster their<br />
appreciation love and respect for the natural world<br />
around them. Facilitate teachers and parents to plan<br />
and deliver environmental education.<br />
GP<br />
5 years running. Programs offered help<br />
children and adults interpret, study and<br />
experience the natural world.<br />
Visible presence observed involving<br />
youth/nature education.<br />
Sunshine<br />
Coast<br />
Natural<br />
History<br />
To provide an umbrella organization for naturalists<br />
on the Sunshine Coast and to bring naturalists<br />
together for educational programs and projects. To<br />
give a platform for members with specific concerns.<br />
GP<br />
Monthly meetings with guest naturalists<br />
well‐attended often with 80 or more<br />
guests. Nearing 40 years including the<br />
precursor society. Annual bird count<br />
now in its 33rd year. 2011 bird count<br />
was reported to be 2 nd best ever.<br />
Frequent press releases printed.<br />
President maintains weekly column on birds.<br />
Monthly meetings are delivered to<br />
predominantly senior audience.<br />
Wetlands<br />
Day<br />
Deepening the awareness in the school community<br />
and the surrounding community of the importance<br />
of the wetland at Sargeant’s Bay.<br />
Edu<br />
Delivery to lots of interested parties<br />
such as the Halfmoon Bay Community<br />
School, SCRD, BC Parks and Sargeant’s<br />
Bay residents.<br />
Creation of<br />
the<br />
Sunshine<br />
Coast<br />
Botanical<br />
Garden<br />
To create a Botanical gardens as a driving force in<br />
the community to improve gardening practices and<br />
landscaping and land management practices for<br />
stewardship, conservation, education and<br />
community involvement.<br />
GP<br />
44 acres secured through purchase<br />
agreement. Well over $1 million raised<br />
to support creation of the gardens.<br />
Membership has grown from 70 active<br />
members to 750, 125. Initiated over 800<br />
pounds to food program for the food<br />
bank through the seniors, veggie &<br />
Regular press in local newspapers. Strong<br />
support to community pillars. Labour<br />
intensive projects to rehabilitate and<br />
manage such an extensive property are<br />
evidenced. Successes in fund‐raising highly<br />
visible.<br />
Page 26
organic gardens.<br />
Project<br />
Aware<br />
Internationa<br />
l Ocean<br />
Clean up<br />
Increase awareness of debris being dumped into<br />
ocean. Global vision to “return to a clean, healthy<br />
and abundant ocean planet” (Miller, J. (2011 p. 53).<br />
GP<br />
Due to small number of divers versus a<br />
large ocean area the task is symbolic.<br />
Part of global marine protection effort<br />
launched by Professional Association of<br />
Dive Instructors (PADI) in 1989. Now<br />
supported by 1000 dive operators.<br />
Focusing on local awareness and<br />
commitment for a global initiative. Recycling<br />
challenge exists as too much is required to<br />
clean up ocean debris and ends up in landfill<br />
instead of the ocean dump.<br />
Synchronicit<br />
y Festival<br />
Marriage of Art + nature + change at the core of<br />
mandate. To display the diversity of progressive and<br />
innovative people who live and work in area and to<br />
cross‐pollinate their networks.<br />
GP<br />
Grew from an around the table concept<br />
to 350 participants in 2010, to over<br />
1000 in 2011. Expectations of success<br />
seen for August 2012 festival.<br />
Provide locals and tourists with a fresh new<br />
look at Gibsons and the surrounding area.<br />
One of the projects with a strong youth<br />
focus.<br />
Establish the<br />
Iris Griffith<br />
Centre<br />
To create a centre for field studies and<br />
interpretation in order to explore the natural<br />
wonders of BC’s Sunshine Coast.<br />
GP<br />
NS<br />
Funds successfully raised. State of the<br />
art green building, solar, watercatchments,<br />
septic 2,500 square foot<br />
centre was built in 2005 and now open<br />
six days a week to the public. Exhibits<br />
illustrate human interaction with<br />
natural environment.<br />
Continues to grow & expand especially plans<br />
for a future separate field Studies centre<br />
across the road from the present IGC site.<br />
Hampered by remoteness.<br />
Primary Target codes: GP = general public, Edu – Education<br />
Un‐structured interviews: # 5 (25 minutes ‐ October 13, 2011), # 4 (20 minutes ‐ November 16, 2011), # 6 (15 minutes ‐ November 22, 2011), # 2 – (15 minutes ‐ November 25,<br />
2011), # 7, # 35 (40 minutes ‐ January 6, 2012), # 1 (15 minutes ‐ January 22, 2012), # 41* (20 minutes ‐ January 22, 2012) * represents interview with person other than<br />
campaign manager<br />
NS: no survey completed information from un‐structured interview and gathered from publications & website<br />
Attendance at organization events: # 5 (September 24, 2011), # 2 (January 6, 2012), # 4 (January 22, 2012)<br />
Page 27
OTHER COMMUNITY CONCERNS<br />
Seven campaigns/projects undertaken by 5 separate organizations are clustered under other community concerns and relate<br />
to breaches of law/judicial processes, the negative effects of poor air quality, the need to improve energy security, and the need<br />
for improved water quality and conservation.<br />
Four surveys were completed along with three unstructured interviews and displayed in Table 6.<br />
Page 28
TABLE 6: OTHER CAMPAIGN AIMS AND PERCEIVED SUCCESSES OR FAILURES<br />
Campaign<br />
Name<br />
Aim of Campaign<br />
Primary<br />
target<br />
Results<br />
Comments<br />
Environment &<br />
jobs project<br />
To employ displaced forest workers in park<br />
related restoration projects.<br />
NS<br />
Employed 6 workers for 18 months in<br />
projects ranging from creation of wildlife<br />
nesting areas, trail installation and<br />
maintenance.<br />
Open burning<br />
By‐law Sechelt<br />
Hoped to get developers in the area to stop<br />
burning land‐clearing slash.<br />
Gov<br />
Bylaws were passed on both issues by the<br />
District of Sechelt. Continued pressures in<br />
the SCRD begin with limited ban and then<br />
to a total ban on all outdoor burning from<br />
April 15 to October 15.<br />
Backyard<br />
burning ban in<br />
Sechelt and ban<br />
on cosmetic<br />
pesticides in<br />
Sechelt.<br />
Educate the public; educate the Mayor and<br />
Councilors of Sechelt; to enact bylaws for<br />
backyard burning and the use of cosmetic<br />
pesticides.<br />
Gov<br />
The Town of Gibsons was an early leader in<br />
enacting bylaws to ban backyard burning<br />
and ban the use of cosmetic pesticides. This<br />
was a good incentive for Sechelt to do the<br />
same. Bylaws were passed on both issues<br />
by the District of Sechelt.<br />
Continued efforts contribute to ban on all<br />
outdoor burning in the SCRD from April 15 –<br />
October 15.<br />
Biofuels as<br />
energy<br />
alternative<br />
To promote the use of high quality biofuels as<br />
diesel fuel alternatives.<br />
NS<br />
Small group of diesel car members are<br />
using purified vegetable oil from<br />
restaurants waste.<br />
Limited amount of wasted oil limits growth of<br />
project to possibly 100 diesel car owners.<br />
Other energy alternative organizations are in<br />
initial stages of developing in the region.<br />
Save Our<br />
Sunshine Coast<br />
To stop a UK‐based mining company from<br />
building a deep sea port with a 10km conveyor<br />
belt in Wood Bay, a residential area. They<br />
acquired the mineral rights to the Sechelt<br />
GP<br />
Federal government called for a<br />
comprehensive environmental assessment.<br />
Pan Pacific Aggregates withdrew and sold<br />
the property in question.<br />
Project had almost 100% support from the<br />
communities on the Sunshine Coast. The area<br />
that the proposed aggregate mining site is<br />
home to many bird species, some<br />
Page 29
Peninsula by the click of a computer mouse.<br />
endangered or at risk, pristine wetlands,<br />
many lakes with cutthroat trout. In the<br />
marine areas, there are eel grass beds, and<br />
the marbled murrelet feeding grounds that<br />
would have been devoured. Company still has<br />
mineral rights to the Caren Range. This area is<br />
on Sechelt Indian Band territory and slated as<br />
a conservancy.<br />
Uphold<br />
environmental<br />
values<br />
See environmental law enforced. Gov Included intervention on three judicial<br />
review cases before the BC Supreme Court;<br />
(1) decision to log in Marbled Murrelet<br />
nesting habitat, (2) ethics case against the<br />
Professional Forester’s Association and (3)<br />
alleged health risk from logging in a<br />
community drinking watershed. Also for<br />
complaint to a certification body (SFI) and<br />
several complaints to the BC Forest<br />
Practices Board.<br />
Continuous effort. Some gains and some<br />
losses.<br />
(1) 128 logging approvals in scarce old growth<br />
stands, mountain goad and marbled murrelet<br />
habitat. This case focused only on murrelet<br />
habitat. (2) Arbitrary decisions rejecting<br />
complaints from the public. (3) Pollution of<br />
public drinking water with no accountability.<br />
Documentation of at‐risk species has strong<br />
implications for government and also for<br />
logging companies that hold environmental<br />
certifications.<br />
Collaboration with other organizations was<br />
visibly strong.<br />
Water & Water<br />
Conservation<br />
Develop agreements for water consumption,<br />
drinking water quality, and human effects on<br />
aquifers & protect aquatic species and<br />
habitats.<br />
NS<br />
Following a two‐day summit, collaborative<br />
input from over 80 local stakeholders,<br />
scientists and water management<br />
professionals created Water Framework<br />
Master Plan. Project is ongoing and<br />
increasing in scope.<br />
Despite landmark agreement to safeguard<br />
drinking water, jointly manage and protect<br />
Chapman Creek and Gray Creek (signed by<br />
the Sechelt Indian Band and the SCRD) the<br />
Provincial Government still has ultimate<br />
authority over allowing or disallowing<br />
development.<br />
Primary Target codes: GP = general public, Edu – Education<br />
Un‐structured interviews: # 29, # 20, # 21 (50 minutes ‐ December 28, 2011), # 24, # 30, 35, 7 (40 minutes ‐ January 6, 2012, # 27 (15 minutes ‐ February 8, 2012)<br />
NS: no survey completed, information from un‐structured interview and gathered from publications & website<br />
Page 30
TOWARDS EFFECTIVE CAMPAIGN STRATEGIES / CONCEPTUAL MODEL<br />
The conceptual model is intended for use by organizations creating transformational change through their efforts. Once the<br />
campaign analysis was completed, effectiveness and ineffectiveness of collective strategies were identified and used to formulate<br />
a conceptual model. Two realms – the overlapping ‘managerial/leadership’ and the ‘communications’ – were identified with a list<br />
of suggested interdependent core activities as illustrated in Figure 2.<br />
The effective strategies attached to the managerial‐leadership realm were derived from this research, highlighting thirteen core<br />
tactics. The communications realm was adapted from a WWF communication template. The model presented here promotes the<br />
use of six core tactics. Each campaign thus becomes a distinct entity with its own vision, theme, clear messaging, and timeline.<br />
The two realms are to work in tandem, and with continuous momentum.<br />
FIGURE 2: EFFECTIVE STRATEGIES FOR COMMUNITY ENVIRONMENTALLY‐THEMED CAMPAIGNS<br />
The following section discusses the effective and ineffective tactics uncovered during the research.<br />
Page 31
MANAGERIAL/LEADERSHIP REALM<br />
CHOOSING EFFECTIVE LEADERSHIP TO MANAGE THE CAMPAIGN<br />
As per Kotter (1990) it is wise to choose effective leaders (pp. 3‐4). The size and scope of an organization will dictate individual needs<br />
in this regard. Q. 2 of the survey asked campaign mangers to identify their relationship to the organization. Twenty‐eight of the<br />
thirty‐three respondents identified themselves as either program/project coordinators or current/past executive board members.<br />
Although the question about remuneration was never broached, organizations surveyed were mostly small, non‐profit societies.<br />
The assumption was made that relatively few of those managing would be paid well, if at all for their contributions. Experience, as<br />
measured by number of years respondents had been with an organization, was deemed important. Q. 3 asked how long the<br />
manager had been involved with the organization. The results can be seen in figure 3.<br />
FIGURE 3: YEARS THE CAMPAIGN MANAGER HAD BEEN INVOLVED WITH THE ORGANIZATION<br />
Answer Number of Responses Response Ratio<br />
Less than 1 year 1 3.0%<br />
1 to 3 years 3 9.0%<br />
4 to 7 years 9 27.2%<br />
7 to 10 years 2 6.0%<br />
Over 10 years 18 54.5%<br />
33 100%<br />
A direct relationship was not made between the length of time a manager was with the organization and the effectiveness of the<br />
campaign; however 29 of the 33 respondents, or 87.7% had been with the organization for over four years. More than half of the<br />
respondents had been with the organizations for over 10 years, interpreted as extremely high levels of personal dedication. The<br />
research objective was to cover the effectiveness of the campaigns, not the leaders, and as such this serves as a point of interest<br />
(Kotter, 1995, pp. 60‐67).<br />
The strategies revealed in the study suggest leaders were adopting many effective leadership/managerial behaviours and traits<br />
although some ‘critical mistakes’ were observed:<br />
1. Creating a more heightened sense of urgency might have helped jurisdictional projects that were not completed in ‘one<br />
council sitting’.<br />
2. There was a strong need to improve communications originating from the organizations. Emails, collateral, and letters of<br />
correspondence were frequently observed entering the public domain with sloppy or unprofessional appearances, and<br />
with excessive grammatical errors – potentially leading to cases where valid issues could be “written off”. Signage was often<br />
of poor quality, placed in locations with little or no traffic, or completely absent in places of visible significance.<br />
3. Not “walking the talk” was also observed. One of the campaigns promoting forest protection and respect failed to stop<br />
organizational members from carrying out damaging environmental practices during the campaign. In several campaigns<br />
this disconnect was displayed as a failure to recognize the value systems of others, polarization of the community on issues,<br />
and focus on confrontation rather than solution.<br />
Effective leadership/and or management roles are essential to the success of a project. According to one of the survey respondents<br />
“there are progressive and innovative people that live and work among us who can cross‐pollinate their networks, and provide<br />
residents and visitors” with solutions. Improved leadership and avoiding critical mistakes could serve as indispensable ingredients for<br />
respectful environmental changes on the lower Sunshine Coast.<br />
Page 32
ADOPTING AN EFFECTIVE MANAGEMENT PLAN<br />
An effective plan can serve as a road map. Given that 50% of the campaigns dealt with protecting natural assets, and that several<br />
more were indirectly campaigning on a similar vein, the use of a protected area (PA) management plan should be considered. On a<br />
Provincial level, BC Parks requires the preparation of a management plan in order to guide a protected area’s management over the<br />
next ten to twenty years (Bell & Adair, 2008, p. 1). Nationally such management plans are mandated for a ten to fifteen year span<br />
(Parks Canada, n.d). Funding sources often require their recipients to produce such a road map as in the case of the Sunshine Coast<br />
Botanical Gardens. The benefit of such a plan for Francis Point Park and Ecological Reserve helped determine the appropriate<br />
recreational use in the Park that would not compromise the biodiversity values on the property (p. 10).<br />
Other management plans used during the campaigns provided indicators of unique flora and fauna within the PA, or proposed PA,<br />
highlighted tourism and recreational interest/opportunities, areas of scientific and educational study, and focal points for effective<br />
protection and planning. While different terminology was used in naming various sites, the scope of protection would be clarified<br />
though such a plan, and results would serve as determinants for successful, sustainable protection. As such measuring the<br />
effectiveness of the management plans is crucial.<br />
Use of measurement will be discussed in the communications realm, however at this juncture it bears mentioning that<br />
measurements may be hampered by: absence of paid parks staff in almost all of the PAs, lack of revenues from park use (as most<br />
of the parks have no visitor fees), and lack of adequate resources for more iterative feedback systems.<br />
WORKING EFFECTIVELY WITH PARTNERS<br />
Expanding the coalition efforts by reaching out to external partners can greatly enhance the campaign efforts. Q. 13 asked “did<br />
other organizations or partners contribute to your campaign or project?” The answers are in figure 4.<br />
FIGURE 4: EXTENT OF PARTNERING IN THE CAMPAIGNS<br />
Answer Number of Responses Response Ratio<br />
Yes 25 75.7%<br />
No 8 24.2%<br />
No responses 0 0%<br />
33 100%<br />
Twenty‐five of the 33 survey respondents (76%) worked with other organizations or partners in order to further their campaign<br />
aims. It was surprising that close to one quarter (24.2%) did not.<br />
The benefits of partnering proved outstandingly beneficial to a large number of the campaigns. For example, at the Ambrose Lake<br />
Ecological Reserve expansion, the Sunshine Coast Conservation Association provided critical help in securing funding for a researcher<br />
to assist the campaign as well as an independent assessment of the expansion area. The Francis Point Marine Park campaign<br />
partnered with the Municipal government, the Provincial government, the Nature Trust of BC and the Nature Conservancy of<br />
Canada to successfully achieve PA status. The Land resource and management planning (LRMP) campaign enjoyed the participation<br />
of local environmental organizations from all around the Sunshine Coast Forest District as well as liaison with local governments.<br />
Partnering by the jobs and environments project led to funds to provide new environmental employment opportunities for displaced<br />
resource sector workers.<br />
A good portion of the WPM, LOPM and Education campaigns included a considerable list of collaborators from among government,<br />
commercial, business, recreational and private stakeholders. In the case of Project Aware, while the small local effort to “clean up<br />
the ocean” might amount to a symbolic gesture, when combined with the 1000 dive centres globally that have also risen to the task<br />
– the efforts intensify and the effects magnify.<br />
Page 33
Partnering and networking also led to increased spheres of influence. The food cluster project management was active on the SCRD<br />
Food Policy Council and Agricultural Advisory Committee weighing in on all ‘food” issues. The executive of another successfully ran<br />
for a seat on the Town of Gibsons council in the November 2011 election.<br />
Those campaigns that partnered widely and effectively were rewarded with tips for funding sources, financial and human capital<br />
contributions of significance, guidance, or at times helped maintain momentum through purely moral support. Those who preferred<br />
to go it alone, or who found it easier do the work themselves, may find short‐term successes compromise the overall long‐term goal<br />
of public awareness. A silo, issue‐based approach to environmental movements was mentioned as leaving the general public<br />
disengaged and unclear how to pitch in.<br />
ESTABLISHING A FORMAL SOCIETY<br />
The transfer of money often leads to legalities and obligations, and in response formalized societies and land trusts have been<br />
established by many of the organizations operating in the lower Sunshine Coast region. The Sargeant Bay Society was formed in<br />
order to “prevent the area from becoming yet another housing development.” Kerfoot & Thomas, reporting on Sargeant Bay<br />
Provincial Park, said “forming a properly registered society early on in the process was key to their success because it put structure<br />
in place to receive funds and establish a society dedicated to a clear purpose (1995, p. 27).<br />
Despite the formalized structure, the fight for this protected area was still “long and hard.” During the study, newspaper clippings<br />
were collected that reported on donations or awards to the organizations or projects in the study. It was not uncommon to see<br />
photographs of $25,000 funding cheques being presented. Formal societies and those with prior track records were seen repeatedly<br />
in the position of accepting these funds. One society spoke about being approached by government, endowment trusts, and<br />
foundations to act as stewards of both money and property and their reluctance to accept such offers until they had the proper<br />
tools in place to be responsible recipients. Faith by the donors that money would be spent wisely is crucial to the continuation of<br />
vital public and private funding. With the rising trend towards corporate socio‐environmental stewardship, a recommendation<br />
would be to ensure a formal structure is in place to receive funds, and to create the conditions for which these funds will keep<br />
coming, namely success in the stated campaign objectives.<br />
ACHIEVING ADEQUATE LEVELS OF FUNDING/VOLUNTEERS<br />
According to Yukl “The survival and prosperity of an organization depends on adaptation to the environment and the acquisition of<br />
necessary resources” to be responsive to the situation at hand (2005, p. 17). Successful campaigns require access to sufficient capital<br />
and extensive volunteer/member support. Q. 12 asked the campaign managers to identify “how did the organization fund the<br />
campaign or project” with the ability to check all responses that were applicable.<br />
FIGURE 5: FUNDING SOURCES FOR CAMPAIGNS<br />
Answer Number of Responses Response Ratio<br />
Membership 14 42.4%<br />
Fundraising 15 45.4%<br />
Grants 24 72.7%<br />
Donations 18 54.5%<br />
Endowments 1 3.0%<br />
Sponsorships 3 9.0%<br />
Fees for Service/Sales 6 18.1%<br />
Twenty‐four of the campaigns (72.7 %) were reliant on grants. Donations were also high at 54.5% (18 projects), followed by<br />
fundraising at 45.4 %, and membership at 42.4%. This highlights a substantially high level of effort to obtain necessary revenue to<br />
remain solvent in the absence of core funding. While clearly necessary, such efforts might be viewed as detracting from<br />
organizational aims.<br />
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For such a small community, exceptionally high levels of generosity and volunteerism were observed and documented in volunteer<br />
award celebration pamphlets as well as publications by Sunshine Coast Community Foundations. Some of the campaigns reached<br />
out to provincial and national partners. It was not uncommon to see lists of 15 – 25 major donor groups listed in the LOPM, WPM<br />
and education cluster campaigns stemming from community grants, provincial funding, and corporate environmental funds with<br />
a large influx of money from off‐coast sources.<br />
At least two fundraising galas were observed during the study. Both used the press to thank a list of more than 100 donors along<br />
with totals raised at the events in the order of tens of thousands of dollars.<br />
At least four of the projects were successful at securing $1,000,000 or more in capital through grants under Island Coastal Economic<br />
Trust (ICET) or Community Adjustment Fund (CAF), as well as numerous smaller local grants. Some of the campaigns within these<br />
three clusters were also able to use moneys received from bequests. One coast resident donated $100,000 to each of two coast<br />
projects posthumously. While there was much success reported in funding, a number of campaigns reported declines in their<br />
funding. While in the past government funding was common practice, such direct funding disappeared from several projects while<br />
government support continued to come in the form of technical expertise and advice. Access to capable grant writers and access to<br />
a network of donors are two effective means to generate funds.<br />
Organizations with high membership would be at an advantage as would those with experienced grant writers. Such realities may<br />
help explain the low membership pricing strategy commonly observed across most organizations with annual fees often in the range<br />
of $30 for an individual or $35 for a family. One organization with minimal membership fees reported 700 members with 125 noted<br />
to be ‘active.’ Without adequate fund‐raising or volunteer retention, often the project is compromised, the momentum is slowed<br />
and in at least one case only continued after funding from out‐of‐pocket expenditures were infused into the project.<br />
ENGAGING THE WIDER COMMUNITY IN THE PROCESS<br />
While the question regarding community stakeholder involvement was never posed, the issue was raised by many as a factor of<br />
their success. Stakeholder interests can easily pit community members against government or industry, and industry against<br />
organizations. By not engaging the community organizations risk polarization, diminished effectiveness, and inability to have local<br />
council adopt policies.<br />
Some highly effective campaigns approached this optimal stakeholder engagement. For instance the Francis Point Provincial Park<br />
and Ecological Reserve campaign (Bell & Adair, 2008, p. 1‐2) noted a high degree of public input, use of knowledgeable individuals,<br />
consultation with local First Nations, and engaging government officials at all levels. Engaging the community was a critical success<br />
factor in the Mt. Artaban Park creation by stimulating 91 industrial partners and individuals to make contributions exceeding the<br />
amount needed for the survey and management plan. During the Save our Sunshine Coast campaign, there was “almost 100%<br />
support from the communities”, the four governments, and the Sechelt Indian Band.<br />
A few of the campaigns exhibited narrow or singular viewpoints as evidenced at community forums or in exchanges reported in<br />
the press. While such observations are speculative, they do illustrate a publicly displayed level of divergence and resentment and<br />
suggest a need for wiser means of reaching agreement or consensus (Newsome, Dowling & Moore, 2005, p. 123; Priem, 1990, p.<br />
473; Senge, 1990, pp. 223‐231).<br />
USING SCIENTIFIC ASSESSMENT & SURVEYS<br />
As each of these projects centres on an ‘environmental’ theme, an assumption was made that the use of scientific studies would<br />
be beneficial in order to substantiate claims, or ensure the project was using the right protection mechanism. Q. 9 asked the<br />
respondents “how often did the organization use scientists or independent scientific studies to substantiate the campaign claims”?<br />
FIGURE 6: USE OF SCIENTISTS OR INDEPENDENT SCIENTIFIC STUDIES TO SUBSTANTIATE CAMPAIGN CLAIMS<br />
Answer Number of Responses Response Ratio<br />
Very often 10 30.3%<br />
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Often 8 24.2%<br />
Sometimes 6 18.1%<br />
Rarely 8 24.2%<br />
Never 1 3.0%<br />
No responses 0 0%<br />
Just over one‐half of the projects reported they ‘often or very often” used science to support claims. On the other hand roughly<br />
one‐quarter ‘rarely or never’ used them. In the projects that reported using such methods they were identified as required for<br />
funding or to provide “credibility to change a bylaw” or construct management plans. Scientific findings were used to classify<br />
“relatively undisturbed …biogeoclimatic zones” and identify distributions and abundances of shrubs, mosses, lichens, grasses,<br />
wildflowers, birds, reptiles, amphibians and mammals as well as providing methods to accurately measure the age range of trees<br />
in the ‘ancient forests’.<br />
The use of scientific reports and assessments provided the rationale for successful expansion of Ambrose Lake Ecological reserve<br />
in order to protect “relatively rare bog and landscape seldom found elsewhere in BC”. Researchers from the University of British<br />
Columbia (UBC) were cited in two projects involving wildlife and plant protection.<br />
Despite these accolades, the scientific surveys on their own were not shown to be effective at achieving the campaign aim. Lyytimäki<br />
and Hilden (2007) suggest that while the scientific community tends to address specific questions, policy is driven by broad issues<br />
and more general concerns (p. 67). To avoid this ‘incongruity’, they suggest involving all key stakeholders from an early stage in the<br />
policy development process to provide the best evidence available, to help to monitor the effects of current policies, and to provide<br />
solutions to unexpected events and policy failures (p. 67). In all cases, use of scientists and scientific studies were part of a ‘bundle’<br />
of multiple campaign tools and activities used over time.<br />
STARTING TO SUCCESSION PLAN AND ENGAGE YOUTH<br />
It is important to replace human capital lost to volunteer burnout, age, shifting priorities, and death.<br />
From the start of this research project to completion, two project visionaries and leaders died and several others moved on to new<br />
ventures. The wisdom of leaders, often elders, was well‐documented in the majority of the campaigns, helping to achieve important<br />
milestones using their experience with complex jurisdictional issues, negotiating skills, proposal writing, and communication best<br />
practices. Efforts should be made by organizations to understand what motivates leaders in order to encourage or retain effective<br />
individuals in this essential role. The need for mentorship is evidenced and as such organizations should ensure that knowledge and<br />
experience is preserved and passed forward.<br />
While several projects included inter‐generational activities, attendance at organizational events evidenced a dominant presence<br />
of elderly board members and absence of youth. Societies whose management teams are comprised primarily of seniors must act<br />
quickly to ensure continuation of important work and bridge the generational gap (Weisss, Molinaro and Davey, 2007). Including<br />
‘youth’ in the campaign can bring fresh and innovative approaches, extend the reach of the organization to connect to new value<br />
paradigms, make use of talent with modern technology, and to replace stale ideas. The vigour of youth would certainly be helpful<br />
in campaigns that involve back‐breaking labour and energy, such as the persistent removal of invasive species.<br />
The Synchronicity Festival was one campaign that made mention of their efforts towards attracting the Sunshine Coast’s ‘younger<br />
generation’ stating they wanted the Coast to be a place where younger residents would want to relocate. This strategy was widely<br />
also employed by the Sunshine Coast Wildlife Project in hosting stewardship events and engaging youth in wildlife‐centred projects.<br />
PROVIDING INCREMENTAL GOALS & CELEBRATING SUCCESSES<br />
Q. 11 asked the respondents to “provide the duration of the campaign or project” Figure 7 displays the results.<br />
FIGURE 7: CAMPAIGN DURATION<br />
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Answer Number of Responses Response Ratio<br />
Single event (over one day/week/weekend) 2 6.0%<br />
Multi‐Month 7 21.2%<br />
Annual 4 12.1%<br />
Ongoing 25 75.7%<br />
No responses 0 0%<br />
Four projects occurred on an annual basis. Seven of 33 projects reported their projects had a multi‐month timeframe. The most<br />
popular response, however, was ‘ongoing’ reported by just over three‐quarters of the campaigns, some in the order of 20 to 35<br />
years. One respondent displayed an optimistic view by saying “although this was a failure, a measure of success can be seen in the<br />
level of engagement from sectors that would not otherwise be engaged”. Yukl says that providing evidence and measurement of<br />
progress in the early phases with repeated ‘small wins’ can increase the confidence of an individual or team and leadership (2005,<br />
p. 306). Such incremental goal‐setting can further serve to keep up momentum and enthusiasm, and help retain needed volunteers<br />
through the long battle.<br />
PURCHASE OR CONVERSION OF PRIVATE LAND FOR PRESERVATION<br />
One permanent way to protect special areas is through the purchase of private or crown land, or by receipt of such lands through<br />
endowments. Gambier Island Conservancy (GIC) created a “land trust fund’ to accumulate funds in excess of the amounts normally<br />
allowed by registered charities in order to negotiate and accept a ‘free crown grant of land’ on the island.<br />
Launched in 2004, the BC Free Crown Grant program enables government to provide crown land to local governments, public<br />
agencies, and community organizations “health, education, public safety, community infrastructure, and public facilities that benefit<br />
the public‐at‐large” (www.agf.gov.bc.ca/clad/tenure_programs/ programs/community/index.html as cited by Molner, 2011, p. 24).<br />
In the case of Gambier Island, the 107 hectare parcel that was successfully transferred was valued at $1.2 million (retrieved from<br />
www.gambierc.ca/events.html).The Sunshine Coast Botanical gardens were created from a collective land purchase by an<br />
association.<br />
If 3% of the coast is protected, this leaves 97% as either private or crown land. This reality, coupled with a highly conservationminded<br />
elderly citizenry, creates opportunity for expanded private land transfers, crown land conversions, and private land<br />
stewardship programs leading towards heightened protection of the regions natural capital.<br />
CONTINUING EFFORTS TOWARD HIGHER LEVELS OF PROTECTION<br />
Upgrading the status of PAs is seen as providing higher levels of protection for biodiversity. Ecological Reserves, for instance, are<br />
“selected to preserve representative and special natural ecosystems, plant and animal species, features and phenomena and as such<br />
restrict access to permit holders (Retrieved from http://www.env.gov.bc.ca/bcparks/planning/mgmtplns/ambrose/ambroseps.pdf).<br />
Adoption of Class A park status prohibits commercial resource extraction (mining, logging, oil & gas extraction and hydro‐electrical<br />
development) and manages park use (Bell & Adair, p. 15). To this end several of the projects are pursuing PA upgrades. The process<br />
is often very long. According to one survey respondent “it was a twelve year campaign to get Provincial Park status”.<br />
Despite this daunting roadblock several of the projects are intent on persevering with higher levels of PA perceiving the benefits to<br />
be worth the effort. Francis Point Park and Ecological Reserve is planning on conserving the adjacent sub‐tidal marine resources (Bell<br />
& Adair, p. 5) and in the case of the Caren Range, current protection is seen as “part of larger effort to protect from development a<br />
shoreline to summit series of intact ecosystems.”<br />
BUILDING AN EFFECTIVE COMMUNICATIONS REALM<br />
Building on the premise that communications are a way to influence people’s attitudes and actions an effective strategy is vital. As<br />
crossover does occur from the managerial/leadership realm only the functions that have not yet been discussed will be presented.<br />
Page 37
During the survey, respondents were asked “what were the objectives of the campaign or project?” The campaign managers could<br />
choose any or all answers that applied (Q.10). The results can be found in Figure 8.<br />
FIGURE 8: CAMPAIGN OBJECTIVES<br />
Answer Number of Responses Response Ratio<br />
Protest/Activism 6 6.0%<br />
Educate 27 81.8%<br />
Build Awareness 29 87.8%<br />
Protect 25 75.7%<br />
Other 15 45.4%<br />
No responses 0 0%<br />
Building awareness and educating were ranked highest as campaign objectives with 87.8 % and 81.8% respectively. Protection was<br />
also a priority with 75.7% of the respondent campaigns pursuing this objective. A range of ‘other’ replies suggested activities such<br />
as cleaning up the ocean, getting political action, or restoration indicating broad based purpose. Additionally the campaign managers<br />
were able to articulate a clear and often deep understanding of the issue from their own lens.<br />
USING THE RIGHT TOOLS & ACTIVITIES DURING THE CAMPAIGN<br />
The tools and activities an organization chooses are the means by which the message can be channeled or delivered to the outside<br />
world in order to elicit the needed call to action (WWF, p. 10). Using the Constant Contact Survey campaign managers from each of<br />
the themed‐projects were asked to identify the tools and activities used during the campaign and the perceptions of their<br />
effectiveness. Figure 9 displays the top 30 choices of tools and activities.<br />
FIGURE 9: TOP THIRTY CHOICES OF TOOLS AND ACTIVITIES USED DURING THE CAMPAIGNS<br />
Tool or activity selected (# of responses, n= 33)<br />
Word of mouth (29)<br />
Press releases (28)<br />
Website (25)<br />
Email newsletter (21)<br />
Lecture or presentation (21)<br />
Members meeting (20)<br />
Poster or flyer (20)<br />
Public display (20)<br />
Editorials (19)<br />
Ads in local newspapers (18)<br />
Workshop (16)<br />
Letter writing (15)<br />
Radio interviews (13)<br />
Festival (12)<br />
Lobbying (11)<br />
Educational kits (10)<br />
Social media (10)<br />
Television interviews (10)<br />
Media kits (7)<br />
Banners on streets (6)<br />
Radio ads (6)<br />
Trade show or exhibition (6)<br />
Ads in magazines (5)<br />
Door to door (5)<br />
Parade (5)<br />
Talks to groups & industry (5)<br />
Rally (4)<br />
Summit (4)<br />
Television ads (4)<br />
Ads in provincial newspapers (3)<br />
Page 38
Of interest was that one of the invasive species campaigns indicated use of zero communication tools or activities, accomplishing<br />
the aim of the campaign through sole use of a handful of in‐house volunteers. Outside of this isolated project, others saw benefit in<br />
widespread communication efforts ranging from three tools or activities to as many as thirty. The average number equated to<br />
twelve tools or activities used in each campaign.<br />
While it may be assumed that popularity may be a partial indicator of effectiveness, the true measure of the tool or activities’<br />
effectiveness would be to judge its effectiveness in accomplishing the campaign objective. To this end the perceptions of<br />
effectiveness became a barometer for this. The campaign managers were asked to rank the effectiveness of each tool and activity<br />
used in the campaign with a five point Likert scale that ranged from very effective to very ineffective.<br />
TABLE 7: PERCEIVED EFFECTIVENESS OF TOOLS AND ACTIVITIES USED DURING THE CAMPAIGN<br />
Tool or Activity Selected # of Responses (N=33) Rating* score<br />
Boat rally 1 1<br />
Lecture or presentation 21 1.6<br />
Word of mouth 29 1.7<br />
Email newsletter 21 1.7<br />
Public display 20 1.7<br />
Workshop 16 1.7<br />
Letter writing 15 1.7<br />
Land purchase or acquisition 3 1.7<br />
Television interviews 10 1.8<br />
Festival 12 1.9<br />
Website 25 2<br />
Members meeting 20 2<br />
Radio interviews 13 2<br />
Social media 10 2<br />
Rally 4 2<br />
Press releases 28 2.1<br />
Educational kits 10 2.1<br />
Lobbying 22 2.2<br />
Summit 4 2.2<br />
Poster or flyer 20 2.3<br />
Editorials 19 2.3<br />
Ads in local newspapers 18 2.3<br />
Media kits 7 2.3<br />
Parade 5 2.4<br />
Banners on streets 6 2.8<br />
Radio ads 6 2.8<br />
Door to door 5 2.8<br />
Ads in magazines 5 3<br />
Trade show or exhibition 6 3.2<br />
Television ads 4 3.2<br />
Ads in provincial newspapers 3 3.7<br />
* The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total<br />
responses.<br />
Limitation: As some of the tools and activities were identified in the comments section, they were not ranked and are excluded from the weighted mean.<br />
With the critical incident technique in mind, it was hoped that a significant number of highly effective and highly ineffective tools<br />
and activities would be reported, and provide a better lens to view the perceived effectiveness of campaign strategy. This was not<br />
the case, and the number of highly ineffective tools and activities identified was minimal. In order to adjust, ineffective strategy was<br />
compiled against three rating choices (neutral, ineffective or very ineffective). The results are presented in figure 9 and broken by<br />
Page 39
cluster. In the 33 completed surveys a total of 336 effective tools and activities were identified by the campaign managers. 82.3%<br />
of the tools and activities used were perceived to be effective or highly effective and only 17.7 % were identified as ineffective.<br />
FIGURE 9: COMPARATIVE EFFECTIVENESS OF TOOLS AND ACTIVITIES (INCIDENTS) BY CLUSTER<br />
90<br />
80<br />
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
Effective versus Ineffective Communication Tools<br />
(Incidents )<br />
85<br />
24<br />
73<br />
14<br />
63 61<br />
18<br />
11<br />
44<br />
3<br />
Land & Oceans (n=8)<br />
Wildlife (n=9)<br />
Education (n=6)<br />
Food (n=6)<br />
Other (n=4)<br />
Effective<br />
Neutral or<br />
Ineffective<br />
Oddly the perceived success seems contrary to the reality. When measured directly against campaign aims, there would appear to<br />
be disconnect that might involve issues of not reaching the right market to initiate the change, or not measuring against the true<br />
campaign objectives. This is discussed further below.<br />
REACHING THE RIGHT TARGET MARKET<br />
Failing to reach the right audience may contribute to the success or failure of a campaign. Campaigns of change, as with the case of<br />
those in the study, must consider whom they want to influence (WWF, 2007, p. 6). Survey questions 14 to 17 asked respondents to<br />
identify the primary target market, the secondary market, and the opinion of the current level of knowledge of the campaign issue<br />
with that market.<br />
Most advocacy was initially directed towards the general public, with twenty‐one respondents (63.6%). Approximately one in five<br />
campaigns (18.1 %) directed their advocacy to government. Two of the campaigns noted that although their target was the general<br />
public, it was in order to mobilize action towards another entity, most often the government. Three respondents targeted the<br />
educational sector and one an unspecified ‘industry’. Two respondents stated the environment was a target, although the question<br />
was not intended to identify the beneficiary.<br />
The greatest areas of change in the secondary markets were that the general public became less of a focus (although still strong at<br />
30.3 %) and industry rose to nine campaigns (27.3 %). Government also became a stronger focus with 21.2% secondary target<br />
attention.<br />
ESTABLISHING A COMMUNITY WATCH PROGRAM<br />
A significant number of the campaigns were alerted to infractions and opportunities by a network of residents, other conservation<br />
organizations, and funding partners. To this end a formal program of environmental watch with a call to action could assist<br />
Page 40
campaigns with their vigilance and make it difficult for adverse actions to remain invisible. Attentive monitoring of publicly available<br />
records such as logging or mining approvals may also prove effective in prompting action.<br />
EVALUATING THE CAMPAIGN<br />
Selecting the right tools can leverage scarce monetary and human resources often characteristic of community NGOs, and ensure<br />
the message influences the desired response. Q. 22 asked “did you evaluate the success or failure of the campaign or project? If yes,<br />
using what method, and if not, why not?<br />
FIGURE 11: CAMPAIGNS THAT EVALUATED SUCCESS OF FAILURE<br />
Answer Number of Responses Response Ratio<br />
Yes 24 72.7%<br />
No 9 27.2%<br />
No responses 0 0%<br />
Twenty‐four of the campaigns evaluated success or failure, however surprisingly more than one‐quarter did not. Reasons for not<br />
evaluating were mainly resource issues such as insufficient time, insufficient funds, and insufficient people. The exception to this<br />
came from two projects that were in year one of a two‐three year project, where assessment had not taken place.<br />
For those who did measure, a long list was provided that included:<br />
• Use of parks and its trails by residents and visitors.<br />
• Numbers of participants at meetings or attendees at arranged activities.<br />
• The number of times communication efforts were published.<br />
• Number of times meetings with planning officials occurred.<br />
• The increased number of members in the organization.<br />
• The number of responses to a survey or request for action.<br />
• Number of inquiries, phone calls, web site hits, thank‐you letters, feedback forms, donations, etc.<br />
It appears that few of the community projects used measurements directly related to overall aims and objectives and would be<br />
an area of recommended improvement.<br />
A number of the projects met the WWF (2007) suggested specific measurement criteria (pp. 7‐8) by producing records such as:<br />
• Counts of spawning salmon returns in the creeks.<br />
• New growth of native plants in areas where invasive species were removed.<br />
• Number of hectares habitat conserved or enhanced.<br />
• Decreasing rates of wildlife mortality or increase in nesting success.<br />
Three used comprehensive measurement/frameworks within wildlife related projects and for mentorship in the food security.<br />
Page 41
SUMMARY AND CONCLUSION<br />
This research and review of literature shows that embedding biologicallyrespectful<br />
attitudes and behaviours in the consciousness of residents and<br />
visitors can be achieved in a community such as the Sunshine Coast through<br />
an extensive and effective base of community NGOs. It is clear from this<br />
research that a high degree of dedication to environmentally‐themed<br />
campaigning continues to be prevalent. Escalating land‐use conflicts<br />
between economic sectors, combined with limited success in past protective<br />
measures, indicates a call for increased effectiveness of these campaigns in<br />
the study area. Improvements in leadership and communications will help<br />
overcome obstacles that are preventing pro‐environmental actions from<br />
advancing.<br />
The high proportion of activist residents on the Coast is similar to the initial establishment of ecotourism in Costa Rica, with great<br />
potential for ecotourism to take root in the region. Commercial and non‐commercial tourism and recreation activities already<br />
occurring within the region will fall under pressure to deliver experiences in a truly sustainable manner. Successes gleaned from<br />
the cases studies of Bhutan, Costa Rica and Haida Gwaii provide the Sunshine Coast and similar regions with guidance on how<br />
biologically‐respectful or ethically‐based tourism can develop side by side with conservation values.<br />
The conceptual model developed from this research highlighted thirteen core functions of leadership/management and six core<br />
functions of a communications realm that can serve as a template to help improve the effectiveness these campaigns have on the<br />
Sunshine Coast of BC. This is especially true when it comes to choosing the most appropriate tools and activities to obtain a specific<br />
outcome, and to evaluate the success against prime campaign objectives. Moving forward with resolve and a sense of urgency may<br />
help propel the preservation of biodiversity and compel overall natural resource stewardship.<br />
The Critical Incident Technique proved a useful methodological framework as it allowed a focus on both effective and ineffective<br />
strategy as well as revealing tools and tactics that might have been overlooked had the focus been directed to critical success or best<br />
practices alone. The research and literature review showed that every level of the community have an essential part to play;<br />
environmental NGOs, scientists, industry, government, and residents. As the Sunshine Coast diversifies its economy away from its<br />
traditional resource base, it will need alternatives that positively co‐exist with high conservation values of its residents and<br />
guardians. Although innovative ways of protecting private land may provide forward movement, it is likely that additional strategies<br />
and funding will be needed to sustain the conservation movement in the area.<br />
While tools and practices may emerge from SCRD sustainability plans or any future biodiversity or tourism strategy, binding<br />
instruments and legislation may be more challenging across the four jurisdictions currently governing the lower Sunshine Coast:<br />
the SCRD, the Sechelt Indian Government District, the Town of Gibsons, and the District of Sechelt.<br />
When near and off‐shore waters are included, and provincial and federal governments are added to the jurisdictional complexity,<br />
this task is further challenged. This compels the Sunshine Coast to consider innovative methods such as the instruments described<br />
by Newsome, Dowling & Moore (2005) and also by the Suzuki Foundation’s Policy Options to Protect, Enhance and Restore Natural<br />
Capital in B.C.’s Urban Area (Molner, 2011).<br />
This study shows these could be applicable and find acceptability widely on the Sunshine Coast. It was also shown in this research<br />
that a broad array of organizations have power to influence and activate change through environmentally‐themed campaigns. It is<br />
believed the results may be used to foster the foundation of attitudinal change in marketing for policy and planning in nature and<br />
nature‐based tourism development. Such action may play a pivotal role in societal, industry and visitor attitudes and actions as well<br />
as safeguarding the overall biodiversity of regions like the lower Sunshine Coast.<br />
Page 42
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APPENDIX A: GOALS AND TARGETS BIODIVERSITY 2011‐2020<br />
STRATEGIC GOAL A: ADDRESS THE UNDERLYING CAUSES OF BIODIVERSITY LOSS BY MAINSTREAMING<br />
BIODIVERSITY ACROSS GOVERNMENT AND SOCIETY<br />
Target 1: By 2020, at the latest, people are aware of the values of biodiversity and the steps they can take to conserve and use it<br />
sustainably.<br />
Target 2: By 2020, at the latest, biodiversity values have been integrated into national and local development and poverty reduction<br />
strategies and planning processes and are being incorporated into nation accounting, as appropriate, and reporting systems.<br />
Target 3: By 2020, at the latest, incentives, including subsidies, harmful to biodiversity are eliminated, phased out or reformed in<br />
order to minimize or avoid negative impacts and positive incentives for the conservation and sustainable use of biodiversity are<br />
developed and applied, consistent and in harmony with the Convention and other relevant international obligations, taking into<br />
account national socio‐economic conditions.<br />
Target 4: By 2020, at the latest, Governments, business and stakeholders at all levels have taken steps to achieve or have<br />
implemented plans for sustainable production and consumption and have kept the impacts of use of natural resources well within<br />
safe ecological limits.<br />
STRATEGIC GOAL B: REDUCE THE DIRECT PRESSURES ON BIODIVERSITY AND PROMOTE SUSTAINABLE USE<br />
Target 5: By 2020, the rate of loss of all natural habitats, including forests, is at least halved and where feasible brought close to<br />
zero, and degradation and fragmentation is significantly reduced.<br />
Target 6: By 2020, all fish and invertebrate stocks and aquatic plants are managed and harvested sustainably, legally and applying<br />
ecosystem based approaches, so that overfishing is avoided, recovery plans and measures are in place for all depleted species,<br />
fisheries have no significant adverse impacts on threatened species and vulnerable ecosystems and the impacts of fisheries on<br />
stocks, species and ecosystems are within safe ecological limits.<br />
Target 7: By 2020, areas under agriculture, aquaculture and forestry are managed sustainably, ensuring conservation of biodiversity.<br />
Target 8: By 2020, pollution, including from excess nutrients, has been brought to levels that are not detrimental to ecosystem<br />
function and biodiversity.<br />
Target 9: By 2020, invasive alien species and pathways are identified and prioritized, priority species are controlled or eradicated<br />
and measures are in place to manage pathways to prevent their introduction and establishment.<br />
Target 10: By 2015, the multiple anthropogenic pressures on coral reefs, and other vulnerable ecosystems impacted by climate<br />
change or ocean acidification are minimized, so as to maintain their integrity and functioning.<br />
STRATEGIC GOAL C: TO IMPROVE THE STATUS OF BIODIVERSITY BY SAFEGUARDING ECOSYSTEMS, SPECIES<br />
AND GENETIC DIVERSITY<br />
Target 11: By 2020, at least 17 per cent of terrestrial and inland water areas and 10 per cent of coastal and marine areas, especially<br />
areas of particular importance for biodiversity and ecosystem services, are conserved through effectively and equitably managed,<br />
ecologically representative and well‐connected systems of protected areas and other effective area‐based conservation measures,<br />
and integrated into the wider landscape and seascape.<br />
Target 12: By 2020, the extinction of known threatened species has been prevented and their conservation status, particularly of<br />
those most in decline, has been improved and sustained.<br />
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Target 13: By 2020, the genetic diversity of cultivated plants and farmed and domesticated animals and of wild relatives, including<br />
other socio‐economically as well as culturally valuable species is maintained and strategies have been developed and implemented<br />
for minimizing genetic erosion and safeguarding their genetic diversity.<br />
STRATEGIC GOAL D: ENHANCE THE BENEFITS TO ALL FROM BIODIVERSITY AND ECOSYSTEM SERVICES<br />
Target 14: By 2020, ecosystems that provide essential services, including services related to water, and contribute to health,<br />
livelihoods and well‐being, are restored and safeguarded, taking into account the needs of women, indigenous and local<br />
communities and the poor and vulnerable.<br />
Target 15: By 2020, ecosystem resilience and the contribution of biodiversity to carbon stocks has been enhanced, through<br />
conservation and restoration, including restoration of at least 15% of degraded ecosystems, thereby contributing to climate<br />
change mitigation and adaptation and to combating desertification.<br />
Target 16: By 2015, the Nagoya Protocol on Access to Genetic Resources and the Fair and Equitable Sharing of Benefits Arising<br />
from their Utilization is in force and operational, consistent with national legislation..<br />
STRATEGIC GOAL E: ENHANCE IMPLEMENTATION THROUGH PARTICIPATORY PLANNING, KNOWLEDGE<br />
MANAGEMENT AND CAPACITY‐BUILDING<br />
Target 17: By 2015, each Party has developed, adopted as a policy instrument, and has commenced implementing, an effective,<br />
participatory and updated national biodiversity strategy and action plan.<br />
Target 18: By 2020, the traditional knowledge, innovations and practices of indigenous and local communities relevant for the<br />
conservation and sustainable use of biodiversity, and their customary use of biological resources, are respected, subject to national<br />
legislation and relevant international obligations, and fully integrated and reflected in the implementation of the Convention with<br />
the full and effective participation of indigenous and local communities, at all relevant levels.<br />
Target 19: By 2020, knowledge, the science base and technologies relating to biodiversity, its values, functioning, status and trends,<br />
and the consequences of its loss, are improved, widely shared and transferred, and applied.<br />
Target 20: By 2020, at the latest, the mobilization of financial resources for effectively implementing the Strategic Plan for<br />
Biodiversity 2011‐2020 from all sources and in accordance with the consolidated and agreed process in the Strategy for Resource<br />
Mobilization should increase substantially from the current levels. This target will be subject to changes contingent to resources<br />
needs assessments to be developed and reported by Parties.<br />
Source: UNEP, 2010 Strategic plan for biodiversity 2011‐2020 pp. 2‐10<br />
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APPENDIX B: BHUTAN’S GROSS NATIONAL HAPPINESS PHILOSOPHY<br />
According to both Buddhist and pre‐Buddhist philosophies, the mountains, rivers, streams, rocks and soils of Bhutan are believed<br />
to be the domain of the spirits. Pollution and disturbances are believed to be the cause of death and disease for those spirits. The<br />
Buddhist respect for all living things has led to the development and adoption of ecologically friendly strategies – a solid base upon<br />
which a national environmental strategy can be built. This, coupled with the Buddhist tenet that the acts of life will be rewarded or<br />
punished in the next, provides a motivational principle for sustaining Bhutan’s natural resource base.<br />
Historically speaking, economic development has generally been dedicated to improving the quality of life. In Western cultures, this<br />
has usually meant the satisfaction of the population’s material wants. According to this conventional definition, a country could only<br />
be called “developed” once it reached a certain advanced level of material consumption. On an individual level, this translates into<br />
consumerism and materialism.<br />
Compounding the waste and excess inherent in these attributes is their essentially progressive and competitive nature. Not only do<br />
individuals want to be better off than they were last year, they also want to be better off than their neighbours, who are seeing their<br />
material fortunes improve. Given that the vast majority of these material acquisitions are derived from nature, this geometrically<br />
rising pattern eventually exceeds the ability of the surrounding resource base to regenerate itself. Unless consumption patterns are<br />
altered or foreign resources can be brought in to fill the gaps, the inevitable result is unsustainable development. This dynamic is<br />
only accelerated when individually increasing “needs” are compounded by collectively increasing populations.<br />
In Bhutanese culture, however, the original definition of development was based on the acquisition of knowledge. Those who<br />
possessed greater knowledge were considered to be more developed. In a similar vein, the process of communal enrichment was<br />
based on a dynamic in which those who possessed superior knowledge imparted that knowledge to others. In the Buddhist religion,<br />
this concept of personal development was refined even further to entail overcoming the delusion arising from ignorance, aggression,<br />
and the desire for consumption and acquisition.<br />
The notion that gross national happiness is more important than gross domestic product is thus inherent to the Bhutanese value<br />
system.<br />
Source: Royal Government of Bhutan, 1998 National environment strategy for Bhutan p. 19<br />
APPENDIX C: ECOTOURISM SOCIETY’S CODE OF CONDUCT<br />
Ecotourism is about uniting conservation, communities, and sustainable travel. This means that those who implement and<br />
participate in ecotourism activities should follow the following ecotourism principles:<br />
• Minimize impact.<br />
• Build environmental and cultural awareness and respect.<br />
• Provide positive experiences for both visitors and hosts.<br />
• Provide direct financial benefits for conservation.<br />
• Provide financial benefits and empowerment for local people.<br />
• Raise sensitivity to host countries’ political, environmental, and social climate.<br />
(Ecotourism Society, n.d. Code of Conduct).<br />
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APPENDIX D: LIST OF ACRONYMS AND ABBREVIATIONS<br />
AMB<br />
BC<br />
CAF<br />
CBD<br />
CHN<br />
CPAWS<br />
CST<br />
CTB<br />
DMO<br />
EDU<br />
EPI<br />
GIC<br />
GDP<br />
GNH<br />
GOV<br />
GP<br />
IND<br />
ICET<br />
LOPM<br />
NBSAP<br />
NEF<br />
NGO<br />
NS<br />
NSI<br />
PA<br />
PADI<br />
PATA<br />
SC<br />
SCRD<br />
TIABC<br />
UNCED<br />
UNEP<br />
UNEP‐WMO<br />
UNEP‐WTO<br />
WCWC<br />
WPM<br />
WWF<br />
Archipelago Management Board<br />
British Columbia<br />
Community Adjustment Fund<br />
Convention on Biological Diversity<br />
Council of Haida Nations<br />
Canadian Parks and Wilderness Society<br />
Certification for Sustainable <strong>Tourism</strong><br />
Costa Rica <strong>Tourism</strong> Board<br />
Destination Marketing Office/Organization<br />
Education<br />
Environmental Performance Index<br />
Gambier Island Conservancy<br />
Gross Domestic Product<br />
Gross National Happiness<br />
Government<br />
General Public<br />
Industry<br />
Island Coastal Economic Trust<br />
Land and ocean protection & management<br />
National Biodiversity Strategies & Action Plan<br />
New Economics Foundation<br />
Non‐governmental organization<br />
No survey<br />
No survey or un‐structured interview<br />
Protected area<br />
Professional Association of Dive Instructors<br />
Pacific Asia Travel Association<br />
Sunshine Coast<br />
Sunshine Coast Regional District<br />
<strong>Tourism</strong> Industry Association of British Columbia<br />
United Nations Conference on Environment and Development<br />
United Nations Environment Program<br />
United National Environment Programme and World Meteorological Organization<br />
United National Environment Programme and World <strong>Tourism</strong> Organization<br />
West Coast Wilderness Committee<br />
Wildlife Protection and Management<br />
World Wildlife Fund/World Wide Fund for Nature<br />
APPENDIX E: PHOTO CREDITS<br />
Front Cover:<br />
Page 4:<br />
Page 5:<br />
Page 6:<br />
Page 7:<br />
Page 8:<br />
Page 9:<br />
Page 10:<br />
Page 14:<br />
Page 19:<br />
Page 22:<br />
Page 25:<br />
Page 28:<br />
Page 42:<br />
Marine Panel, Patrick Klein<br />
Puget Sound Crab, Brandon Evans<br />
Harpy Eagle, Catherine Evans<br />
Cloud Forest, Catherine Evans<br />
Bhutan Guide, Shang‐ri‐la Tours, Catherine Evans<br />
White‐faced Capuchin, Catherine Evans<br />
Haida Interpretation, Bluewater Adventures<br />
Masked dancers, Bhutan, Shang‐ri‐la Tours<br />
Wolf Eel, Patrick Klein<br />
Sea Lions, Patrick Klein; Bears in the Community, Lissa Forshaw<br />
Farmer’s Market, <strong>Tourism</strong> BC/Toshi Kawano<br />
Educating Visitors, Catherine Evans<br />
Seal Pup Rescue, Lissa Forshaw<br />
Connecting to Nature, Catherine Evans<br />
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