Drivers_Manual

Contact Information
For more information regarding automobile insurance, call the Massachusetts Division of
Insurance Consumer Hotline at 617-521-7777, or visit their website at www.mass.gov/doi.
You can also contact an automobile insurance company or insurance agent directly. For
more information regarding your driving record, call the Merit Rating Board’s Customer
Service Section at 857-368-8100 or visit their website at www.massrmv.com/mrb.
Standards of Fault
• Collision with a lawfully or an unlawfully parked vehicle
• Rear-end collision
• Out-of-lane collision
• Failure to signal
• Failure to proceed with due caution from a traffic con trol signal or
sign
• Collision on wrong side of road
• Operating in the wrong di rec tion
• Collision at an un con trolled in ter sec tion
• Collision while in the process of back ing up
• Collision while mak ing a left turn or a U-turn across the travel path of
a vehicle trav el ing in the same or op po site direction
• Leaving or exiting from a parked po si tion, a park ing lot, an al ley, or a
driveway
• Opened or opening ve hi cle door(s)
• Single-vehicle col li sion
• Failure to obey the rules and regulations for driving
• Unattended vehicle col li sion
• Collision while merg ing onto a high way or into a ro ta ry
• Noncontact op er a tor causing col li sion
• Failure to yield the right-of-way to emergency ve hi cles when re quired
by law
• Collision at a “T” in ter sec tion (you entered from a side road)
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