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Teens and Technology - Pew Internet & American Life Project

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Summary of Findings<br />

Instant messaging has become the digital communication backbone of teens’ daily lives.<br />

About half of instant-messaging teens — or roughly 32% of all teens — use IM every<br />

single day. As the platforms for instant messaging programs spread to cell phones <strong>and</strong><br />

h<strong>and</strong>held devices, teens are starting to take textual communication with them into their<br />

busy <strong>and</strong> increasingly mobile lives. IM is a staple of teens’ daily internet diet <strong>and</strong> is used<br />

for a wide array of tasks — to make plans with friends, talk about homework<br />

assignments, joke around, check in with parents, <strong>and</strong> post “away messages” or notices<br />

about what they are doing when they are away from their computers.<br />

• 75% of online teens — or about two-thirds of all teenagers — use instant messaging,<br />

compared to 42% of online adults.<br />

• 48% of teens who use instant messaging say they exchange IMs at least once every<br />

day.<br />

The l<strong>and</strong>line phone lives on.<br />

While teens have a great appetite for new information technologies, the l<strong>and</strong>line<br />

telephone remains the most dominant communication medium in teens’ everyday life.<br />

Overall, when asked about how they prefer to communicate with friends, just 5% of all<br />

online teens say they most often choose email to communicate with friends. In<br />

comparison, nearly five times as many teens (24%) prefer instant messaging when<br />

talking with friends. Nonetheless, the telephone remains the tool of choice for the<br />

majority of teens:<br />

• 51% of online teens usually choose the l<strong>and</strong>line telephone when they want to talk<br />

with friends.<br />

• 24% said they will most often use instant messaging.<br />

• 12% prefer to call friends on their cell phone.<br />

• 5% use email most often to communicate with friends.<br />

• 3% prefer to use text messages.<br />

<strong>Teens</strong> share more than words over IM.<br />

IM is a multi-channel space of personal expression for teens. They typically converse in<br />

text, but they also share links, photos, music, <strong>and</strong> video over IM.<br />

• 50% of IM-using teens have included a link to an interesting or funny article or<br />

website in an instant message.<br />

• 45% have used IM to send photos or documents.<br />

• 31% have sent music or video files via IM.<br />

<strong>Teens</strong> <strong>and</strong> <strong>Technology</strong> - iii - <strong>Pew</strong> <strong>Internet</strong> & <strong>American</strong> <strong>Life</strong> <strong>Project</strong>

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