Business Crime Prevention

Credit card fraud
Take steps to deal with the unlawful/fraudulent use of
credit cards:
• Go with your instincts. If your instinct tells you that a
person may be trying to pass a fraudulent card, you
may be right!
• Look to see where the card is taken from. Is it a single
item taken from the person's pocket? If so, be wary.
Legitimate cards are usually kept in a card holder
or wallet.
• Ask to see photo identification to ensure the person
presenting the card is the rightful card holder.
• Card number matches details of the Eftpos receipt
(usually the last 4 digits).
• If you suspect a card is being used in a fraudulent
manner, you can call the Credit Card Centre whose
number is usually on the back of the card. However,
be mindful that any authorisation given is not a
guarantee of payment.
• Preserve the signed voucher in a paper envelope as there
may be identifiable fingerprints on it.
• Never put yourself at risk of personal harm to retain a
suspicious credit card.
• Note that credit cards vary in layout and are continually
evolving. Some now have a security microchip. There are
also contactless credit cards and debit cards and mobile
phones with contactless technology that can be swiped
like a credit card.
10 BUSINESS CRIME PREVENTION