2010-2011 Annual Report - SAC Federal Credit Union

65 Years of Building on Tradition
With a Focus on the Future.
2010-2011 Annual Report

Cover photo of Main Branch courtesy of Leo A Daly

CHAIRMAN’S REPORT
It was 65 years ago, when twelve individuals submitted a request to the Federal Deposit Insurance
Corporation, that the SAC Federal Credit Union was established. Since then, our membership has grown
to over 64,000 with assets of more than $500 million to become Nebraska’s largest locally owned credit
union. I’m pleased to report that, despite the difficult economic environment that continues to plague other
financial institutions, the past year has seen SAC FCU’s growth and success continue. As a matter of fact,
we were ranked among the top 20 credit unions nationally in loan growth, share growth, and loan-to-share
ratio.
Our History
1946
The original field of membership
was restricted to civilian employees
of the Strategic Air Command
Headquarters at Andrews Field,
Maryland; Credit Union employees,
members of their immediate families;
and their organizations.
While our growth and expansion has certainly been impressive, rest assured that it’s come as a result of
a well thought-out strategy to ensure our efforts are focused on generating the greatest return on assets
while ensuring safety and soundness. Every decision we make is with the best interests and needs of our
members in mind because we never forget that it’s your money. That’s why we’re also extremely pleased
to report that we continue to maintain an extremely low delinquency rate that’s less than half of the industry average.
Of course, we realize that our success and growth comes as a result of meeting the needs of our members through superior
products and service. That’s why we continue to place emphasis on employee orientation and extensive on-going training through
our Culture Development Department. We’ve also increased our focus on technology to ensure we provide the best delivery
methods possible. While we’ve increased our locations to nineteen to provide convenience with a personal touch, we want to
continue to bring the same products and services to those of you who prefer to conduct your business remotely.
While the last 65 years has been an incredible journey, I believe that the best is yet to come. With the recent approval to expand
our field of membership to include the counties of Washington and Saunders in Nebraska and Mills and Harrison in Iowa, we’re
looking forward to bringing the SAC FCU advantage to those communities as well.
I’d like to thank my fellow committee and board volunteers who contribute their time and talents in charting the course of our
Credit Union. I’d also like to give special recognition to Jean Howard for her 30 years of volunteer service and for her recent
induction into the Defense Credit Union Council Hall of Honor.
Of course, none of our success would be possible without the hard work of our exceptional staff in executing our strategy
and providing you with outstanding products and service. I think it’s also appropriate to mention how pleased we were to have
our President, Gail DeBoer, selected by the National Association of Federal Credit Unions for the prestigious and well-deserved
distinction of “Chief Executive Officer of the Year.” This award recognizes outstanding leadership and credit union performance that
places member service as its highest priority.
Finally, I want to thank all of you for selecting SAC FCU as your trusted financial partner and for your support of the credit union
philosophy of “people helping people.” While many things have changed over the last 65 years, one thing remains constant. We’ll
continue to be committed to our core values of providing you, our member owners, with a safe and sound financial institution to
meet all of your lifetime needs through competitive rates, convenient delivery methods, and superior products and service.
Jim Rockwood
Chairman
1948
The name of the Credit Union (C.U.)
was changed to the Strategic Air
Command Federal Credit Union.
The Strategic Air Command
Headquarters relocated to Offutt
Air Force Base in Omaha, Nebraska.
1949
The C.U. moved its office to Offutt
AFB from its original location
at the Strategic Air Command
Headquarters. The total assets of
the Credit Union were approximately
$15,000.
1

1965
The Lincoln Air Force Base Credit
Union merged with the Strategic
Air Command Federal Credit Union.
1972
The office was moved to a new
location on Offutt AFB, Building 513.
1979
A branch was opened in the
Southroads Shopping Center.
Share Drafts were offered. Total
deposits in share drafts exceeded
$25 million in over 17,000 accounts.
The Fort Crook Federal Credit
Union, organized in March of 1944,
as the Offutt Federal Credit Union,
merged with the Strategic Air
Command Federal Credit Union.
1980
The C.U. moved its Main Office to
its present location at 36th Street
and Highway 370. The C.U. had
now expanded to three branches.
1982
The Strategic Investment Account
was introduced.
The Freedom Club was first
established as the Freedom 55
Club.
1984
ATM and debit cards were offered,
and the first ATM was installed at
the Main Office.
PRESIDENT’S REPORT
As I look back on the challenges SAC FCU has faced during the past few years, I am extremely pleased that
we have successfully navigated through one of the most difficult financial periods in modern history. This is
quite an accomplishment given that interest rates remained at the lowest levels in history. The Credit Union’s
prudent lending practices and conservative financial management have served us well during this difficult time.
As we look forward, SAC FCU is poised to continue to provide our members with the financial tools they need
to succeed in today’s complicated financial world. I am proud of the management team and the employees of
the Credit Union for working tirelessly on your behalf to deliver these exceptional results.
Since 1946, SAC Federal Credit Union has grown to be a leader in the credit union industry. SAC FCU has
more than 64,000 members and over $500 million in assets, ranking it as the largest credit union in Nebraska.
Through the years we have treated members as family – guiding them through financial challenges and sharing
in their life events.
The strong relationships that we have formed with our members are what have contributed to our growth and
stability. Keeping in touch with our members’ ever-changing wants and needs has allowed us to provide them with the most innovative
products and services. Our focus is to provide an outstanding experience in every branch, over the phone and on-line and to expand our
products, services and facilities to position ourselves for future growth. Much of the Credit Union resources are used to foster innovation,
provide continuous learning opportunities, develop lifelong relationships with members, proactively identify new market opportunities,
ensure financial stability and exemplify social responsibility.
The financial environment has seen innumerable changes in the past several years – in technology and delivery channels, and many
more are sure to come. However, our members can rest assured that SAC FCU will continue to be an institution upon which they can rely
and trust.
SAC Federal Credit Union’s community partnerships are evident in the strong ties it has forged with residents, community leaders,
business owners and local schools. The Credit Union has become part of the fabric of these communities, providing affordable financial
products and services and financial education, while maintaining a high profile at community meetings and events. Historically, SAC FCU
has supported numerous community organizations, not only with vital monetary assistance, but also through the volunteer efforts of our
employees.
Many improvements to our Credit Union are on the horizon, both functionally and operationally, and combined with our drive
for unmatched service we are positioned for the future. Members can look forward to these exciting initiatives: an upgraded online
membership and deposit account opening system, a new online banking system with enhanced features and improved mobile banking
application, and new initiatives to encourage children and young adults to join the credit union so future generations can enjoy the
benefits of membership. This year, mobile banking and a SAC FCU Facebook page were implemented to improve member service and
convenience through technology. Our goal remains to deliver high-quality products and service at the best possible price.
Running the Credit Union takes a collective effort of a focused team of skilled professionals. Success begins with strong leadership.
Your Board of Directors brings the business insight needed to drive the organization forward while the management team assists in
building the vision and executes the business plan. Finally, we couldn’t do any of this without our team of outstanding employees who
deliver exceptional service to our members.
The past 65 years have been an amazing journey. Whatever the future holds, be assured that SAC FCU will continue to meet your
needs, and we will always remember our proud heritage. On behalf of the Board of Directors, Management and Staff, we are honored and
privileged to serve you.
Gail L. DeBoer
President
2

SUPERVISORY COMMITTEE’S
REPORT
Each day brings new challenges to SAC Federal Credit Union. Their mission is providing the products and services to meet every stage of the
membership’s life events. The primary responsibility of the Supervisory Committee is to ensure that our Credit Union’s policies and practices are
satisfactorily protecting the assets of our membership and are in compliance with all applicable government regulations. It is also the responsibility of this
committee to ensure that our annual financial statements fairly and accurately reflect the financial position of our credit union.
The National Credit Union Administration (NCUA) recommends an independent quality assurance review of the Internal Audit Department be completed
every five years and this was completed in April 2011. Following the NCUA Audit, the Supervisory Committee completely revisited SAC FCU’s auditing
procedures. This resulted in an improved auditing program. The annual independent audit and statement verification audit were completed by the CPA
firm of Doeren Mayhew. There were no major concerns reported.
The Supervisory Committee oversees the quality and integrity of the credit union’s financial statements and evaluates the performance of the internal
audit function. The Committee reviews the internal control framework of the credit union to ensure the adequacy of internal controls surrounding assets
and computerized information systems, reviews Board of Directors minutes, participates in the strategic planning, remains vigilant to what is happening
in the credit union industry, and assists with member inquiries.
The Supervisory Committee are pleased to report that SAC Federal Credit Union continues to be well managed and financially sound. Be assured that
we will remain steadfast in our focus on safeguarding member assets.
I want to thank all of the Supervisory Committee Members and alternates for volunteering their time and service. A special thank you goes to Steve
Doty, my predecessor as Chairman, for his service and dedication to the Committee.
Finally, we want to thank the membership for their confidence in, and support of, SAC Federal Credit Union. We look forward to serving you, our
members, in 2012.
Steve Williamson
Supervisory Committee Chairman
TREASURER’S REPORT
I am very pleased to report that SAC Federal Credit Union has emerged from another tough economic year with strength and endurance. SAC Federal
Credit Union has maintained a capital ratio of 8.82% based on total capital of $45 million vs. $517 million in total assets. The credit union’s total assets
grew at a rate of 14% during the past year. As other institutions were tightening credit, we continued to meet the financial needs of our members.
The credit union has had the advantage of being located in the Midwest, where the Nebraska unemployment rate was 4.1% in June, 2011 vs. the
national unemployment rate of 9.2%. Lending has been weak on a national basis, and I am proud to report that SAC Federal Credit Union had loan growth
of 17.7% during the past year. In addition to achieving the strong loan growth, we maintained our loan quality. The National Credit Union Association
(NCUA) statistical records show that the ratio of delinquent loans to total loans is .52% for SAC Federal Credit Union vs. 1.49% for our peer average;
further, our net charge-offs to average loans is .47% vs. .94% for the peer average.
1985
First Mortgage Loans were offered.
A computerized audio response
system, “MONEY TALK”, was
installed.
1986
A discount brokerage program was
instituted.
Home Equity Loans were offered to
the membership.
An Automated Loan Application
System (the first in the U.S.) was
developed and installed at the C.U.
Credit cards were offered.
1988
The C.U. returned to its roots by
opening the Building 500 Branch
at Offutt AFB.
1989
Total assets of the C.U. were over
$100 million for the first time.
You can count on SAC Federal Credit Union to remain financially stable during this period of economic troubles. Our recent expansion of the counties
which we serve will allow us to bring our services to more members. We are committed to making a positive difference in our members’ lives by providing
the products and services that help them through their life events.
Joceslyn Boyd
Treasurer
3

FINANCIAL REPORT
Total Assets
Consolidated Statement of Financial Condition
Statement of Operations
$318,071
in thousands
$452,846
$372,350
$516,767
As of June 30, 2011
(prepared from the accounts without audit)
(In Thousands)
As of June 30, 2011
(prepared from the accounts without audit)
(In Thousands)
2008 2009 2010 2011
Number of Members
51,987
2008 2009 2010 2011
$281,099
55,158
59,312
Loans to Members
in thousands
$332,932
$382,012
64,623
$449,694
2008 2009 2010 2011
ASSETS
Loans to Members
Less-Allowance for Loan Loss
Net Loans
Other Receivables
Cash
Investment (Government Securities)
Investments (Other)
Accrued Income
Land & Building (Net)
Furniture & Equipment (Net)
Leasehold Improvements (Net)
Other Assets
TOTAL ASSETS
Liabilities & Equity
Accounts Payable
Notes & Interest Payable
Dividends Payable
Other Liabilities
Regular Shares
Share Drafts
Strategic Investment Accounts
Individual Retirement Accounts
Other Shares
Regular Reserves
Undivided Earnings
Reserve for Losses on Investments
Total Liabilities & Equity
JUNE 2011 JUNE 2010
449,694
(3,007)
446,687
83
6,164
3
36,832
1,668
9,798
2,331
2,617
10,584
516,767
1,573
25,339
238
4,554
119,412
126,352
37,567
32,425
123,751
13,982
31,574
0
516,767
382,012
(2,913)
379,099
79
7,323
5,004
36,401
1,531
9,620
2,287
2,104
9,398
452,846
1,370
27,647
296
3,745
108,087
86,263
33,274
31,128
118,104
13,982
28,951
0
452,846
INCOME
Income from Loans
Investment Income
Other Income
Total Income
EXPENSES
Compensation
Employee Benefits
Travel & Conference
Association Dues
Office Occupancy
Office Operations
Education & Promotion
Loan Servicing
Professional & Outside Services
Provision for Loan Losses
Members’ Insurance
Federal Supervision & Exam
Interest On Borrowed Money
Other Expenses
Total Operating Expenses
Income from Operations
Non-Operating Gains/Losses
Net Income Before Dividends
Dividends
Increase in Equity Before NCUSIF Stabilization
NCUSIF Stabilization Expense
Increase in Equity After NCUSIF Stabilization
JUNE 2011 JUNE 2010
23,268
403
6,984
30,655
7,774
1,666
295
119
2,130
2,775
1,379
156
1,877
2,254
453
103
1,235
120
22,336
8,319
(544)
7,775
(5,156)
2,619
3
2,622
21,656
164
6,651
28,471
6,575
1,417
240
94
1,784
2,354
1,072
149
1,532
2,321
0
89
1,412
89
19,128
9,342
(109)
9,233
(4,847)
4,386
(468)
3,918
4

LEADERSHIP
Board of Directors
1991
A new state-of-the-art data
processing system was installed.
1993
The C.U. converted to a community
field of membership.
A financial planning service, “Plan
America” was introduced.
1994
James E. Rockwood
Chairman
Patrick L. Jones
First Vice Chairman
William E. Hetzler
Second Vice Chairman
Joceslyn E. Boyd
Treasurer
Marilyn Ogorzaly
Secretary
The Brentwood Crossing Branch in
La Vista was opened.
1995
Vehicle Leasing was offered.
The Building 513 Branch at
Offutt AFB was converted to an
Educational/Conference center.
The Bellevue Branch at Galvin and
Harvell Roads opened.
Dr. Julia Cronin-Gilmore
Director
Supervisory Committee
John Goble
Director
Steve Williamson
Chairman (pictured)
Jean Howard
Director
Whit Bonifant
Member
Victor LaPuma
Director
John Elliott
Alternate
Douglas A. Frost
Director Emeritus
Senior Management
Jerry Needham
Secretary
John Goble
Member
Garrett A. Karthauser
Member
Dr. Saroj Bajpai
Alternate
Don Kluthe
Alternate
1996
The C.U. received the Vital Link
Award for its school partnership
with Papillion-La Vista High School.
The Money Bunny Club, a youth
savings program, was instituted.
Gail L. DeBoer
President (pictured)
Robin Larsen
Senior Vice President
Operations
Amy J. Thomas
Senior Vice President
Human Resources & Marketing
Steven A. Ames
Senior Vice President
Finance
Bruce C. Schroeder
Senior Vice President
Loans
5

1997
24-hours a day person-to-person
loans by phone service was
implemented.
Cash Corner ATM network was
added.
The Plattsmouth Branch opened.
1998
Call to action regarding Credit Union
Membership Access Act H.R. 1151.
C.U.@Home Online Account
Access was introduced.
MasterMoney Check Cards & ATM
cards were added.
H.R. 1151 signed into law.
The total assets of the C.U. were
approximately $169 million.
The bill payer option was added
through C.U.@Home.
The Papillion Branch opened.
1999
MONEY TALK phone system was
updated.
New ATM’s were added at the Base
Hospital and VFW Hall, and the
ATM at the BX at Offutt AFB was
replaced.
The C.U. prepared for Y2K.
2000
The current Bellevue Branch
opened on Longo Drive.
COMMUNITY INVOLVEMENT
Advocacy
• Official visits with local and national representatives
Chamber of Commerce Involvement
• Bellevue Chamber
• Council Bluffs Chamber
• Gretna Chamber
• La Vista Chamber
• Omaha Chamber
• Plattsmouth Chamber
• Ralston Chamber
• Sarpy Chamber
• Western Douglas County Chamber
• Nebraska Chamber
Education
• Bellevue Public Schools Partner
• Cooperation Best Program
• Jr. Achievement
• Mad City Money
Offutt Events
• AFFN Check Presentation
• Base Picnic
• First Term Airmen’s Committee Sponsor
• Offutt Airshow
• USSTRATCOM Quarterly & Annual Awards
• 55th Wing Quarterly & Annual Awards
Parades
• Bellevue Arrows to Aerospace Parade
• Benson Unity Days Parade
• Cass County Fair
• Cass County Harvest Festival Parade
• Cinco de Mayo Parade
• Elkhorn Days Parade
• Florence Days Parade
• Gretna Days Parade
• La Vista Days Parade
• Mexican Independence Day Parade
• Millard Days Parade
• Papillion Days Parade
• Ralston Fourth of July Parade
• SeptemberFest Parade
• Veterans Day Parade
6
Business Survey winner,
John Krehmke
Mortgage & Business Loan Center
Ribbon Cutting
High Ability Learners from Papillion-
La Vista visit Main Branch
AFFN Check Presentation
at Offutt Branch

COMMUNITY INVOLVEMENT
Relay for Life
• Participated in the Cass, Midtown, Millard West, &
Sarpy relays in NE, and Pottawattamie relay in IA
Special Events
• American Heart Walk
• Arts Alive! at Shadow Lake Towne Center
• Better Business Bureau Integrity Awards Sponsor
• Bowling for Children’s Miracle Network
• Corporate Cup Run/Walk
• Festival of Trees
• Papillion Community Foundation
• Ralston Teachers’ Luncheon
• SAC FCU Night at I-80 Speedway
Sand in the City
with Leo A Daly
2001
The C.U. increased its community
charter to include all of Douglas,
Sarpy, and Cass Counties, NE and
Pottawattamie County, IA.
Total assets reached $200 million.
Internet Account Access with C.U.@
Home & bill payer option was
added.
2002
New Platinum VISA credit cards
were offered.
The 50th & Ames Branch opened.
Main Office remodeling was
completed. All floors opened.
Electronic tax filing became available
to members.
F.R. Wink, first in line at
Shred Day
Dollar Dog and Winnie Cooper at the
Millard Super Saver Auto Show
Dollar Dog with a fan
at I-80 Speedway
2003
The Millard Branch opened.
E-statments were added to C.U.@
Home.
Verified by VISA was added to
provide members with security while
shopping on-line.
Gretna Days Parade
Social Committee Donation
to Lydia House
7

2004
Alliance One Network joined to
provide additional ATM locations.
Accel Members Financial
Management Program was added.
Share Draft images became
available through C.U.@Home.
The Council Bluffs Branch opened.
SAC Federal Credit Union was
awarded the Millard Business
Association Business of the Year.
2005
The Budget Smart software was
added to Accel Members Financial
Management program.
The Maple Branch was opened at
171st and Maple Street in Omaha.
The C.U. now has 10 locations.
Business loans and services were
added.
The C.U. was showcased in the
2005 Omaha Book.
2006
The new Offutt Branch opened.
New audio response system, C.U.
By Phone, was introduced.
The C.U. partnered with Centennial
Lending to offer Residential
Construction Loans.
The C.U. hosted an exhibit on the
history of U.S. currency, on loan
from the Federal Reserve Bank of
Kansas City.
SAC Federal Credit Union celebrated
60 years of service.
64 TH ANNUAL MEETING MINUTES
Gail L. DeBoer, President of SAC Federal Credit Union, welcomed
those in attendance and led the Pledge of Allegiance.
The business meeting was called to order at 7:26 p.m. It was
determined that a quorum was present with more than 15
members in attendance.
James E. Rockwood, Chairman of the SAC Federal Credit Union
Board of Directors, then introduced the following Board of Directors
and Supervisory Committee members: Paul E. Norton, Chairman
Emeritus (unable to attend); Douglas A. Frost, Director Emeritus;
Patrick L. Jones, 1st Vice Chairman; William E. Hetzler, 2nd Vice
Chairman; Marilyn Ogorzaly, Secretary; Joceslyn Boyd, Treasurer;
Jean Howard, Director; Dr. Julia Cronin-Gilmore, Director; John Goble,
Director; and Victor LaPuma, Director (unable to attend).
The following Supervisory Committee members were introduced:
Steven L. Doty, Chairman; Ursula F. Hill, Secretary; Jerry Needham,
Member; Steve Williamson, Member; Garrett A. Karthauser, Alternate
Member; and John Christensen, serving as the Internal Auditor for
the Supervisory Committee.
The following Committee members were introduced: Randolph M.
Scott, Member; and J. Denise Seaman, Member.
The President, Gail L. DeBoer, then introduced the following Senior
Managers and other staff members: Steven A. Ames, SVP/Finance;
Robin Larsen, SVP/Operations; Bruce C. Schroeder, SVP/Loans; Amy
J. Thomas, SVP/Human Resources & Marketing; and Jamie Graves,
Executive Assistant.
The following Credit Union Volunteer Service Award Recipients
were announced and presented with a pin: Board Member, Victor
LaPuma—10 years (unable to attend); Committee Member,
Randolph M. Scott—5 years.
The Chairman announced that the Minutes of the 63rd Annual Meeting
were printed in the Annual Report provided to each member in
attendance. A motion was made and a second to approve the
minutes as printed. Motion carried. The Chairman announced
that the Chairman’s Report was printed in the Annual Report. A
motion was made and a second to accept the Chairman’s Report
as printed. Motion carried. The Chairman announced that the
President’s Report was printed in the Annual Report. A motion was
October 29, 2010
made and a second to accept the President’s Report as printed.
Motion carried. The Chairman announced that the Treasurer’s
Report was printed in the Annual Report. A motion was made and
a second to accept the Treasurer’s Report as printed. Motion
carried. The Chairman announced that the Supervisory Committee
Report was printed in the Annual Report. A motion was made
and a second to accept the Supervisory Committee’s Report as
printed. Motion carried.
The President presented a brief oral Credit Union update. Unfinished
business: None. New business other than elections: None.
As directed in the Bylaws, voting for election of the Board of Directors
was conducted at eight Credit Union locations, immediately prior
to the Annual Meeting and by absentee ballot. The Chairman
expressed appreciation to the Nominating Committee: Joceslyn
Boyd, Jean Howard, Patrick Jones, Victor LaPuma, and Marilyn
Ogorzaly. The Chairman thanked the tellers for the counting of
the ballots: John Christensen, Internal Auditor, and election teller
assistants Katherine Kelly, Crissy Hayes, Peggy Woltman, Margie
Johnson and Bennie Slaton.
The members running for the Board of Directors were introduced.
They were Dr. Julia Cronin-Gilmore, John Goble, William E. Hetzler,
and James E. Rockwood.
The Chairman called upon Bennie Slaton for the election results.
The following members, in alphabetical order, were elected to the
Board of Directors for 3-year terms: Dr. Julia Cronin-Gilmore, John
Goble and James Rockwood. The following member was elected
to the Board of directors for a 1-year term: William E. Hetzler. A
motion was made and a second to retain the current ballots for
one year. Motion carried.
The Chairman expressed his appreciation to the Annual Meeting
Committee and to the employees that assisted. There being no
further business, the meeting was adjourned at 7:45 p.m.
Respectfully submitted,
Marilyn Ogorzaly
Secretary
8

NAFCU CEO OF THE YEAR
Gail L. DeBoer, President of SAC Federal Credit Union, was chosen as CEO of the Year
by the National Association of Federal Credit Unions (NAFCU). DeBoer was honored as
a NAFCU’s 2011 Annual Awards Competition winner in conjunction with NAFCU’s 44th
Annual Conference in San Francisco, June 28 – July 2.
2007
The Board of Directors announced
Gail DeBoer as President of SAC
Federal Credit Union. The Shadow
Lake Branch opened inside Hy-Vee
at Shadow Lake Towne Center in
Papillion. The South Omaha Branch
opened at 24th & L Street.
The Annual Awards Competition named the CEO of the Year in two credit union assetsize
categories. DeBoer was a winner among credit unions with $150 million or more in
assets. Annual Awards Competition winners were honored during the Awards Ceremony
and Luncheon June 30 at NAFCU’s 44th Annual Conference & Exhibition and profiled in
an issue of The Federal Credit Union magazine.
The national award recognizes the accomplishments of a credit union’s chief executive
officer – the individual’s achievements, dedication, and expertise. DeBoer has excelled in her role as CEO for SAC FCU since
taking her position in 2007. She has devoted energy to re-establishing SAC FCU as a viable contender with the biggest banks in
the Omaha metro area, and in 2010 SAC FCU attained that goal and became the largest local credit union in the state, growing
assets by more than 20 percent year over year.
This success has allowed SAC FCU to actively impact the Omaha community through various members and community outreach
programs. DeBoer’s energy has also gone into strengthening the community and developing others, which SAC FCU conveys
through their community culture and business model. SAC FCU had successfully launched four new branches in 2010, one being
in an economically depressed neighborhood in North Omaha on Ames Avenue, which has become a hallmark and symbol for
growth in this community.
2008
SAC FCU opened three new instore
locations: Council Bluffs Super
Saver, Millard Super Saver, and
Midtown Hy-Vee.
“I have had the pleasure of working with Gail for three years, so I’ve had the opportunity to watch her remarkable passion and
commitment and the business transformation that has resulted at SAC FCU through her leadership. Their business growth…
remarkable by any measure…is only rivaled by the culture of passion for members, associates and the greater community. SAC
FCU is a force, and Gail has modeled this through her leadership,” said Roger Fransecky, Ph.D, CEO and Founder of the global
management consulting and leadership development firm, The Apogee Group, Inc.
Through her hard work and dedication, DeBoer’s efforts contribute to the overall credit union community and its members, and
to the greater Omaha community.
Image by Orange Photography.
2009
The Credit Union added its Culture
Development department. The
rebranding of SAC FCU’s logo was
introduced.
9

2010
The Stony Brook Hy-Vee Branch,
Lake Manawa Wal-Mart Branch,
31st & Ames Branch, and Gretna
Wal-Mart Branch were opened.
Leo A Daly received a 2010 AIA
Nebraska Design Award for the 31st
& Ames Branch.
2011
SAC Federal Credit Union celebrates
65 years.
The Mortgage & Business Loan
Center opened.
Total assets exceeded $500 million.
The Credit Union increased its
charter to include Washington
and Saunders Counties, NE and
Mills and Harrison Counties, IA,
in addition to Douglas, Sarpy,
and Cass Counties, NE and
Pottawattamie County, IA.
DEFENSE CREDIT UNION
COUNCIL HALL OF HONOR
DCUC’s Hall of Honor was established twelve years ago as a means of recognizing individuals whose
contributions and inordinate support of the credit union movement added great value to the defense
Credit Union Council and defense credit union community. Since August 2000 only 39 individuals have
been selected for this coveted award. On August 23, 2011, at the Defense Credit Union Council’s 48th
Annual Conference, SAC FCU board member Jean Howard was inducted into DCUC’s Hall of Honor.
Jean was selected for her long-standing volunteer support of credit unions, the Defense Credit Union
Council, and the United States Air Force. As a military spouse, Howard dedicated her life to volunteerism,
lending her support to military quality of life programs such as Family and Children Services and on-base
hospitals. Her passion to serve prompted her to join SAC FCU in 1979, where she immediately became
engaged in and enhanced the credit union’s audit policies, supervisory committee, and its extraordinary
support of airmen and families at Offutt Air Force Base. Howard’s dedication to SAC FCU and her
unwavering commitment to the credit union philosophy and that of the Defense Credit Union Council, continues to serve as a role
model for her fellow board members to emulate.
Reprinted from the July 2011 DCUC Alert.
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SAC FCU BRANCHES
Main Branch
11515 South 39th Street, Bellevue, NE 68123
Ames Branch
3161 Ames Avenue, Omaha, NE 68111
Bellevue Branch
2204 Longo Drive, Bellevue, NE 68005
Building 500 Branch
901 SAC Boulevard, #1B10, AFB, NE 68113
Council Bluffs Branch
1712 Madison Avenue, Council Bluffs, IA 51503
Council Bluffs Super Saver Branch
1141 North Broadway, Council Bluffs, IA 51503
Gretna Wal-Mart Branch
11350 Wickersham Boulevard, Gretna, NE 68028
Lake Manawa Wal-Mart Branch
3201 Manawa Drive, Council Bluffs, IA 51503
Maple Branch
17020 Evans Plaza, Omaha, NE 68116
Midtown Hy-Vee Branch
8809 West Center Road, Omaha, NE 68124
Millard Branch
15325 Weir Street, Omaha, NE 68137
Millard Super Saver Branch
5710 South 144th, Omaha, NE 68137
Stony Brook Hy-Vee Branch
14591 Stony Brook Boulevard Omaha, NE 68137
Offutt Branch
102 Nelson Drive, Offutt AFB, NE 68113
Papillion Branch
1216 North Washington Street, Papillion, NE 68046
Plattsmouth Branch
219 South 23rd Street, Plattsmouth, NE 68048
Shadow Lake Hy-Vee Branch
11650 South 73rd Street, Papillion, NE 68046
South Omaha Branch
4704 South 24th Street, Omaha, NE 68107
Mortgage & Business Loan Center
11507 South 42nd Street, Suite 107, Bellevue, NE 68123
Main Branch
Ames Branch
C.U.@Home:
Mobile Banking:
www.sacfcu.com
https://online.sacfcu.com/SACCUM/
default.aspx
SAC Mobile Access iPhone App
(inside the App Store)
C.U. By Phone: 402.291.2200
Member Service Call Center: 402.292.8000
800.228.0392
Mortgage & Business Loan
Center
11
Photos courtesy of Leo A Daly

Core Values
Respect
• We will respect and treat all
members and employees with
dignity.
• We will foster teamwork, open
communication, and productive
cooperation with members,
employees and business partners.
Integrity
• We will demonstrate the
organization’s values and conduct
business in a manner that is honest
and forthright.
• We will consider all relevant risks
and make decisions based on
the organization’s long-term best
interest, using strong business
management skills to balance
safety and soundness with
member value.
Service
• We will pursue and develop
beneficial relationships with
members, employees and
business partners.
• We will seek to understand
and anticipate the needs of our
members, providing products and
services that increase financial
value for our members.
Excellence
• We will provide a professional
working environment based on
organizational performance and
accountability.
• We expect excellent performance
from each other and our business
partners in the delivery of service to
our members.
Our Mission
To be our members’ trusted financial partner, providing tailored solutions to support them
throughout their life events.
Our Vision
To be the most highly respected financial partner in the communities we serve.
Our Promise
To be your trusted financial guide to every stage of life.
65 Years of Building on Tradition
With a Focus on the Future.
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402.292.8000 | www.sacfcu.com