AAM Supplier Enablement iSupplier Portal & External Pull - MI-OAUG
AAM Supplier Enablement iSupplier Portal & External Pull - MI-OAUG
AAM Supplier Enablement iSupplier Portal & External Pull - MI-OAUG
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<strong>AAM</strong> <strong>Supplier</strong> <strong>Enablement</strong><br />
i<strong>Supplier</strong> <strong>Portal</strong> & <strong>External</strong> <strong>Pull</strong><br />
James P. White<br />
Director – IT<br />
Application Engineering<br />
11/20/2008 1
Agenda<br />
• <strong>AAM</strong> Introduction<br />
• <strong>AAM</strong> Supply Chain Processes<br />
– Corporate Web Site<br />
– <strong>Supplier</strong> Information Site<br />
– Application Portfolio<br />
– <strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> – i<strong>Supplier</strong><br />
– <strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> – Dashboard (portal)<br />
11/20/2008 2
Information about <strong>AAM</strong><br />
<strong>AAM</strong> INTRODUCTION<br />
11/20/2008 3
<strong>AAM</strong> Introduction<br />
Profile<br />
• Highly engineered, advanced technology products,<br />
manufacturing processes and systems<br />
• Best in class quality, warranty and delivery performance<br />
• Highly motivated, trained and experienced management<br />
team and workforce<br />
• Significant new business backlog for future growth<br />
11/20/2008 4
<strong>AAM</strong> Introduction<br />
Product Portfolio<br />
Traditional Products<br />
Expanded Products<br />
Rear Beam Axle<br />
Conventional<br />
Front Axle<br />
Differentials<br />
Rear Drive<br />
Axle<br />
Rear Drive<br />
Module w/ TTD<br />
Transfer Cases<br />
IOP Front<br />
Axle<br />
SmartBar TM<br />
Stabilizer Bar<br />
Modules<br />
PTU<br />
Transmission<br />
11/20/2008 Shafts<br />
5
<strong>AAM</strong> Introduction<br />
Quality & Warranty Performance<br />
Discrepant Parts Per Million<br />
as measured by our largest customer<br />
Cumulative Warranty Savings<br />
$ in millions<br />
13,441<br />
>$400<br />
<strong>AAM</strong>’s Quality<br />
Performance Continues<br />
to be a Differentiator<br />
Over 70% Reduction in<br />
Warranty Cost per Vehicle<br />
Since 1996<br />
World Class = 50 PPM<br />
$0<br />
'94'95'96'97'98'99'00'01'02'03'04'05'06<br />
'96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06<br />
11/20/2008 6
<strong>AAM</strong> Introduction<br />
Research and Development<br />
Investment in Product, Process & Systems Technology<br />
Over $500 Million<br />
Aggregate Investment<br />
$69<br />
$74<br />
In R&D Since 1997<br />
$61<br />
$52 $54<br />
$46<br />
$39<br />
$15<br />
$28 $30<br />
$23<br />
$20<br />
$83<br />
$ in millions<br />
'94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06<br />
11/20/2008 7
<strong>AAM</strong> Introduction<br />
Global Presence<br />
11/20/2008 8
<strong>Supplier</strong> <strong>Enablement</strong><br />
<strong>AAM</strong> SUPPLY CHAIN PROCESSES<br />
11/20/2008 9
<strong>AAM</strong> Supply Chain Process<br />
Corporate Web Site<br />
The <strong>AAM</strong> Corporate Web Site (http://www.aam.com) reflect globalization and forward thinking.<br />
11/20/2008 10
<strong>AAM</strong> Supply Chain Process<br />
<strong>Supplier</strong> Information <strong>Portal</strong><br />
11/20/2008 11
<strong>AAM</strong> Supply Chain Process<br />
Application Portfolio Overview<br />
<strong>AAM</strong> Supply Chain Management applications integrate and automate all key supply chain activities from planning and<br />
procurement to manufacturing and fulfillment.<br />
• Procurement & Payables<br />
– i<strong>Supplier</strong> <strong>Portal</strong> Purchasing and<br />
Finance<br />
– Delivery Mechanisms:<br />
• EDI, Fax, Email i<strong>Supplier</strong> <strong>Portal</strong><br />
• eRFQ (web Request for Quote)<br />
– Sourcing / eRFQ<br />
– Capital Equipment Specifications<br />
• <strong>Supplier</strong> Quality<br />
– <strong>AAM</strong> Online<br />
• PPAP<br />
• Scorecard<br />
• PRR<br />
• Plant Manufacturing<br />
– i<strong>Supplier</strong> <strong>Portal</strong> Engineering<br />
• Mill Document Specifications<br />
• Material Specifications<br />
• <strong>Supplier</strong> Engineering Collaboration<br />
– Collaborative Conferencing<br />
• <strong>Supplier</strong> Self-Service User<br />
Management<br />
– Register <strong>Supplier</strong> Users<br />
– Manage User Profiles<br />
• Materials Shipping<br />
– i<strong>Supplier</strong> <strong>External</strong> <strong>Pull</strong><br />
11/20/2008 12
<strong>AAM</strong> Supply Chain Process<br />
Procurement and Payables<br />
Applications<br />
• i<strong>Supplier</strong> <strong>Portal</strong> Purchasing and Finance<br />
• PO Delivery<br />
Key Features<br />
i<strong>Supplier</strong> <strong>Portal</strong><br />
• View Purchase orders and releases<br />
• Acknowledge purchase orders<br />
• Submit online Purchase Order Change Requests<br />
• View Receiving Information<br />
• View Payment Detail Information<br />
• View Receipt History<br />
i<strong>Supplier</strong> <strong>Portal</strong> Home Page<br />
PO Delivery<br />
• Purchase Orders are delivered through<br />
numerous mechanisms:<br />
• Email, Fax, EDI, i<strong>Supplier</strong> <strong>Portal</strong><br />
Benefits<br />
• Zero cost to suppliers<br />
• Eliminate routine supplier inquiries by giving<br />
suppliers self-service access to key information.<br />
• Easily manage order changes<br />
• Closed Loop Purchase Order Collaboration<br />
<strong>AAM</strong> Payment Details<br />
11/20/2008 13
<strong>AAM</strong> Supply Chain Process<br />
eRFQ (web Request for Quote)<br />
Sourcing is the application that drives faster and more accurate sourcing through online collaboration and negotiation. The web<br />
based collaboration enables suppliers to participate in request for quote (eRFQ), auctions, and view history of supplier submitted<br />
quotes.<br />
Applications<br />
• Sourcing / eRFQ<br />
• Capital Equipment Specifications<br />
Key Features<br />
• Online collaboration and negotiation makes it easy for<br />
participants from multiple organizations to exchange<br />
information, define requirements, conduct negotiation,<br />
and create new contracts.<br />
• Consistent process and format<br />
• Conduct bid and auction processes<br />
• Supports spreadsheet down-load of requirements to<br />
facilitate supplier internal response collaboration<br />
• Supports online quote entry or spreadsheet up-load<br />
• Full documentation saved with eRFQ bid package<br />
• Web based system promotes ease-of-use<br />
Benefits<br />
• Zero cost to suppliers<br />
• Eliminate routine supplier inquiries by giving suppliers<br />
self-service access to key information<br />
• Easily manage requirement change process through<br />
bid re-rounding<br />
• Reduce cycle time with online negotiations and<br />
execution of awarding process<br />
Sourcing Home Page<br />
Capital Equipment Specifications Home Page<br />
11/20/2008 14
<strong>AAM</strong> Supply Chain Process<br />
<strong>AAM</strong> <strong>Supplier</strong> Quality<br />
<strong>Supplier</strong> Quality applications provide a central repository for all quality information enabling a supplier to manage and exchange<br />
quality information, respond to quality issues, and view process status and their supplier scorecard.<br />
Applications<br />
• <strong>AAM</strong> Online<br />
• PPAP<br />
• Scorecard<br />
• PRR<br />
Key Features<br />
• View and respond to Production Part Approval Process (PPAP)<br />
• View and respond to Problem Reporting and Resolution (PRR)<br />
• View <strong>Supplier</strong> Performance Measurement (SPMS)<br />
• Upload technology assessments and ISO certificates<br />
Benefits<br />
• Zero cost to suppliers<br />
• Consistent approach in assuring quality and providing evidence<br />
• Enhanced timeliness for PPAP submission and managing nonconformances<br />
• Thorough documentation of supply-chain non-conformances (PRR)<br />
• Enhanced customer confidence in the supplier's capabilities<br />
(PPAP/SPMS)<br />
• Provide central repository for program and project documentation<br />
• Helps both parties to focus on utilizing best practices for delivering<br />
quality products<br />
<strong>AAM</strong>-Online Main Menu<br />
<strong>Supplier</strong> Scorecard<br />
11/20/2008 15
<strong>AAM</strong> Supply Chain Process<br />
Plant Manufacturing<br />
The Mill Document query application enables <strong>AAM</strong> <strong>Supplier</strong>s to view the latest Mill Documents data on-line and download the<br />
associated Material Specifications.<br />
Applications<br />
• i<strong>Supplier</strong> <strong>Portal</strong> Engineering<br />
Key Features<br />
• View and download the most<br />
current Mill Document<br />
information<br />
• View and download the most<br />
current Material Specifications<br />
Benefits<br />
• Zero cost to suppliers<br />
• Latest Steel Chemistries<br />
• Latest Steel Characteristics<br />
• Avoid Future PRR’s and Cost<br />
Recoveries using the most<br />
current information<br />
11/20/2008 16
<strong>AAM</strong> Supply Chain Process<br />
<strong>Supplier</strong> Engineering Collaboration<br />
Interactive web conferencing used with suppliers throughout the quoting and design processes for application sharing to ensure<br />
there is a clear understanding of <strong>AAM</strong> design intent.<br />
Applications<br />
• Collaborative Conferencing<br />
Key Features<br />
• Web hosted<br />
• Native CAD math data displays<br />
• Download math data<br />
• Session control shared<br />
• Shared Engineering Math Data<br />
• CAD models<br />
• Engineering Drawings<br />
• Material Specifications<br />
Engineering Collaboration Window<br />
Benefits<br />
• Zero cost to suppliers<br />
• Travel costs eliminated<br />
• On Demand Access<br />
Engineering Collaboration, ”Meeting in Progress”<br />
11/20/2008 17
<strong>AAM</strong> Supply Chain Process<br />
<strong>Supplier</strong> Self Service User Management<br />
The <strong>AAM</strong> <strong>Supplier</strong> User Management allows a representative in the supplier company to be designated as the "<strong>Supplier</strong> Security<br />
Coordinator" (SSC) for registering and maintaining their users to <strong>AAM</strong> application offerings. Security is a key element in maintaining<br />
data integrity in the collaboration process between <strong>AAM</strong> and its suppliers.<br />
Applications<br />
• Register <strong>Supplier</strong> Users<br />
• Manage User Profiles<br />
Key Features<br />
• Register/de-activate users to <strong>AAM</strong> <strong>Supplier</strong><br />
Applications<br />
• Assign user access based upon functional<br />
responsibilities<br />
• Change users Profile Information<br />
• Reset user Passwords<br />
Benefits<br />
• Zero cost to suppliers<br />
• Maintain security in information exchange<br />
• Due to sensitivity of information, supplier has<br />
complete control of who has access, in their<br />
organization, to <strong>AAM</strong> applications and related<br />
supplier data.<br />
• Self-service user management decreases the<br />
time in getting users access to <strong>AAM</strong> applications<br />
they need<br />
11/20/2008 18
Materials and Shipping: Deep Dive<br />
<strong>AAM</strong> EXTERNAL PULL<br />
11/20/2008 19
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Why? (Problems to Solve)<br />
• Visibility – Where is my material<br />
• Cascade receiving through large forecast based<br />
blanket releases<br />
• What is on order for today and where is it?<br />
• Receiving<br />
• I sent my ASN, why didn’t you process it<br />
• Label formats<br />
• ASN matching<br />
• Multiple Scans<br />
11/20/2008 20
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Problems to Solve<br />
• Duplicated material ordering systems<br />
• Forecast<br />
• Manual external pulls<br />
• Labor<br />
• Card chasing<br />
• Invisible discrepancies<br />
11/20/2008 21
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Separate Systems = Waste<br />
Problem: a separate,<br />
duplicated, dual entry<br />
system.<br />
Shipment<br />
Authorizations<br />
(orders) are issued<br />
from one application<br />
while material is<br />
received in another.<br />
System of record<br />
does not contain<br />
shipment<br />
authorization data and<br />
can not effectively<br />
track daily orders,<br />
shipments and<br />
receipts<br />
Material<br />
Consumption<br />
<strong>External</strong> <strong>Pull</strong><br />
<strong>Pull</strong> Signals<br />
(Orders)<br />
<strong>AAM</strong> <strong>Supplier</strong><br />
<strong>Portal</strong><br />
OEM<br />
Demand<br />
MPS/MRP<br />
Weekly Schedules<br />
ASN<br />
Receiving<br />
Weekly Release<br />
ERP<br />
830<br />
Weekly Out<br />
<strong>Supplier</strong><br />
11/20/2008 22
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Lean Solution – Integrated System<br />
Single system eliminates<br />
Shipment Authorizations<br />
(orders) are issued from the<br />
floor and received at the dock<br />
within one system.<br />
All data is available and can be<br />
viewed in one system.<br />
OEM<br />
Demand<br />
MPS/MRP<br />
Weekly Schedules<br />
ERP – System of record<br />
The status of each order can be<br />
tracked daily.<br />
Monitoring tools enable process<br />
conformance<br />
Kanban<br />
<strong>Pull</strong> Signals<br />
Oracle releases<br />
862 / Deljit<br />
830 / Delfor<br />
(Weekly)<br />
Receiving<br />
Material<br />
Consumption<br />
Label<br />
ASN<br />
New Process<br />
23 11/20/2008<br />
<strong>Supplier</strong>
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Application Description<br />
The Integrated <strong>External</strong> <strong>Pull</strong> System<br />
improves the process for ordering, tracking<br />
and receiving of direct material shipments.<br />
It provides daily visibility of material on<br />
order, in transit, and received<br />
Provides monitoring tools for process<br />
conformance<br />
Enables inventory reduction, improved<br />
receiving accuracy and reduced operational<br />
cost<br />
11/20/2008<br />
24
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Key Elements<br />
• Full cycle, closed loop EDI communication<br />
• Standard Kanban features of Oracle EBS<br />
• Oracle i<strong>Supplier</strong> <strong>Portal</strong> – Web enabled EDI alternative<br />
and shipping execution option<br />
• Integration of <strong>Pull</strong> Signal and Blanket Release<br />
• Single <strong>AAM</strong> global transport label format<br />
• <strong>AAM</strong> Enhanced / Custom Receiving Application<br />
• <strong>AAM</strong> Custom reorder / “Scan Empty”<br />
• Operational Reporting / process monitoring “Dash<br />
Board”<br />
11/20/2008 25
Transaction<br />
DELFOR<br />
DELJIT<br />
DESADV<br />
APERAK<br />
RECADV<br />
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Planning Schedule<br />
<strong>AAM</strong> to <strong>Supplier</strong><br />
Communicate material forecast<br />
Ship Schedule<br />
<strong>AAM</strong> to <strong>Supplier</strong><br />
Full Cycle Communication<br />
Description<br />
Communicate Shipping Requirements with details: <strong>Pull</strong> Signal #, Release # and "<strong>AAM</strong> Order-Id"<br />
in addition to Part and quantity.<br />
Advanced Ship Notice<br />
<strong>Supplier</strong> to <strong>AAM</strong><br />
Includes container / package details to support <strong>AAM</strong>'s enhanced receiving process. Each<br />
container label license plate number shipped is listed on the ASN.<br />
Application Advice<br />
<strong>AAM</strong> to <strong>Supplier</strong><br />
Communicate ASN processing status whether successful or not. <strong>Supplier</strong>s can verify their ASN<br />
was processed correctly prior to their material showing up at <strong>AAM</strong> docks reducing or eliminating<br />
PRRs for missing ASN's<br />
Receiving Advice<br />
<strong>AAM</strong> to <strong>Supplier</strong><br />
Confirms a supplier shipment has been received and note discrepancies.<br />
11/20/2008 26
Dock<br />
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Reorder Cycle<br />
Scan container LPN<br />
at Dock to Receive<br />
ASN and validate<br />
Containers<br />
Scans<br />
Label to trigger<br />
reorder process<br />
ASN with LPN’s<br />
(DESADV)<br />
Op 10<br />
Electronic<br />
(DELJIT)<br />
<strong>Pull</strong> Signal<br />
Closed Order Loop<br />
• <strong>Supplier</strong> receives order<br />
information via DELJIT or<br />
<strong>AAM</strong>’s i<strong>Supplier</strong> <strong>Portal</strong><br />
• <strong>Supplier</strong> prints order<br />
information on shipping label<br />
and returns electronically via<br />
ASN prior to shipment<br />
• <strong>AAM</strong> scan shipping label at<br />
receiving dock<br />
• Enhanced <strong>AAM</strong> receiving<br />
finds the ASN by Serial<br />
Number, validates ASN<br />
details, submits Oracle<br />
receipt using ASN data<br />
which closes the <strong>Pull</strong> Signal<br />
• Scan shipping (GTPL) label<br />
at point of use to generate<br />
release<br />
11/20/2008 27
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Standardized Container Labels<br />
Master / Pallet Label<br />
Container Label<br />
28 11/20/2008
RECEIVING<br />
Scan LPN –<br />
Find ASN and<br />
Receive<br />
REORDER<br />
Scan<br />
Old Order-ID<br />
121456715<br />
<strong>Pull</strong> Signal<br />
22012<br />
New Order-ID<br />
and <strong>Pull</strong> Signal<br />
321456710<br />
22012<br />
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
DELJIT<br />
Data Integration<br />
One trip<br />
LPN, Order-ID<br />
Many round trips<br />
<strong>Pull</strong> Signal<br />
Order-ID<br />
One round trip<br />
Unique to each order<br />
DESADV<br />
LPN+<br />
Order-ID + <strong>Pull</strong><br />
Signal + Part & Qty<br />
data<br />
Part, Qty, 321456710<br />
Lot, etc 22012<br />
Order-ID, <strong>Pull</strong> Signal<br />
11/20/2008 29<br />
LPN
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
<strong>AAM</strong> Custom Receiving<br />
• Container Triggered ASN receiving<br />
• Replace 3 to 5 fields scanned at the dock with a single scan of the<br />
unique pull signal number<br />
• Eliminates packing slip confusion at the dock using (new) ASN detail<br />
to obtain shipment header information (packing slip number, cartage<br />
company, etc)<br />
• Validate each container or pallet against the list provided within the<br />
supplier’s ASN<br />
• Eliminated separate pull system updates, inventory and the pull signal<br />
status are updated with the single scan operation at the dock.<br />
• Eliminated pull card matching, “lost” cards at the dock and<br />
consolidate separate container and pull signal labels into a single<br />
industry standard format B16 shipping label that remains with the<br />
material from supplier to job site.<br />
• Report exceptions on-line for rapid resolution<br />
11/20/2008 30
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
<strong>AAM</strong> Single Scan Reordering<br />
• Use industry standard B16 receiving label to identify pull<br />
signal number. Eliminate card matching at the dock<br />
• Provide <strong>AAM</strong> fork truck drivers with bar code scanning<br />
equipment<br />
• The truck driver scans the material (B16 label) when<br />
delivering material to the job. This marks the pull signal<br />
“empty” and triggers order process within Oracle.<br />
• “Near Real Time”: <strong>Pull</strong> signal scans are processed<br />
throughout the day updating <strong>AAM</strong>’s supplier web site and<br />
sending EDI transactions<br />
11/20/2008 31
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> System<br />
Free i<strong>Supplier</strong> <strong>Supplier</strong> Process <strong>Enablement</strong><br />
No more excuses<br />
Custom three step process allows suppliers to select orders,<br />
containerize them, print labels using PDF or directly over the<br />
web and create ASN’s with all data integration<br />
32 11/20/2008
Process Monitoring<br />
<strong>AAM</strong> EXTERNAL PULL DASHBOARD<br />
11/20/2008 33
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> Dashboard<br />
Main Page<br />
11/20/2008 34
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> Dashboard<br />
<strong>Pull</strong> Signal History<br />
11/20/2008 35
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> Dashboard<br />
<strong>Pull</strong> Sequences<br />
11/20/2008 36
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> Dashboard<br />
Reorder Monitor<br />
11/20/2008 37
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> Dashboard<br />
ASN Receipt Monitor<br />
11/20/2008 38
<strong>AAM</strong> <strong>External</strong> <strong>Pull</strong> Dashboard<br />
ASN Error Monitor<br />
11/20/2008 39
THANK YOU<br />
11/20/2008 40