Chad Boult, MD, MPH, MBA. - Springer Publishing

Contents
Foreword ix
Preface by Edward H. Wagner xiii
Acknowledgments xvii
1 The Challenge—Improving Chronic Care 1
2 Guided Care 14
Resource 2A: Preliminary Care Guide 27
Resource 2B: Care Guide 39
Resource 2C: Action Plan 49
3 Is Your Practice Ready to Adopt Guided Care? 52
4 First Things First—Preparing to Implement Guided Care 64
Resource 4A: Letter to Patients Describing Guided Care 77
Resource 4B: Guided Care Waiting Room Poster 78
Resource 4C: Job Description for Guided Care Nurse 79
Resource 4D: Sample Advertisement for Guided Care Nurse 80
5 The Starting Line—Putting Guided Care Into Practice 82
Resource 5A: Eligibility Letter to Patients 95
Resource 5B: Script of Guided Care Nurse’s
First Telephone Conversation With Patient 96
Resource 5C: Health History Form 97
Resource 5D: Patient Consent and Authorization for the Release of
Medical Information 107
Resource 5E: Caregiver Invitation Letter 108
Resource 5F: Caregiver Assessment Form 109
Resource 5G: Guided Care Identification Card 115
6 Getting Results With Guided Care—Managing the Model 116
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