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Day 3<br />

26 th September 2013<br />

3rd Annual Pharma Commercial<br />

and SFE Summit<br />

Berlin, 24th – 26th September 2013<br />

08.20 Registration and Morning Coffee<br />

09.00 Opening Remarks from the Chairman<br />

09.15 Case study: Increasing Productivity in Sales and<br />

Marketing in Emerging Markets<br />

13.30 Case study: Best plan for effective resource allocation<br />

in sales organization<br />

•<br />

•<br />

•<br />

Segmentation & targeting Strategy<br />

Sizing & Territory Alignment<br />

Expense budget planning & tracking<br />

•<br />

•<br />

•<br />

Sales and Marketing Synergies<br />

Shift from “ Share of voice” to “ Share of Mind”<br />

Measuring ROI for Marketing Programs<br />

Mine Şenyuva<br />

Head of Sales & Marketing Effectiveness<br />

Amgen<br />

Ferdinand Belga<br />

Business Unit Director Women’s and Men’s Health<br />

Abbott<br />

10.00 Case study: How to Use CRM Software for SFE?<br />

Florent Edouard<br />

Global CRM Director<br />

AstraZeneca<br />

10.45 Networking Coffee Break<br />

11:15 A Real – Life Case study on: How to integrate Market<br />

Access to the commercial activities? How to cooperate?<br />

Marianthi Psaha<br />

Head of Business Franchises Ophthalmology & Critical Care<br />

Novartis<br />

12:00 SPECIAL FEATURE: INTERACTIVE ROUNDTABLE<br />

DISCUSSIONS<br />

All attendees will have a great opportunity to discuss a selection<br />

of the most interesting topics addressed during the<br />

conference in small groups with their peers. Every table will<br />

nominate a head of the table, who will summarize the topic<br />

discussed, present the main puzzles, and questions posed.<br />

Suggested topics:<br />

• What good KAM looks like in Pharma and the ways in<br />

which it should be measured<br />

• A pragmatic approach to social media in pharma<br />

new approaches about segmentation and targeting in<br />

sales force Integrating<br />

• Market access into commercial activities<br />

• Stakeholder management and marketing<br />

12.30 Lunch<br />

14:15 Commercial effectiveness and the development of<br />

effectiveness management standards in CIS countries<br />

Agata Trojanowska<br />

Head of Sales and Marketing Effectiveness<br />

Polpharma<br />

15:00 the importance of aligning account managementto<br />

the business plannig process<br />

Mark Drabble<br />

Associate Brand Director Anti-infectives<br />

Astellas<br />

15:45 Networking Coffee Break<br />

16:15 Case study: Integration of new channels into sales<br />

force activity Hybrid models for<br />

Promotion<br />

•<br />

•<br />

•<br />

•<br />

New paradigms reshaping pharma business<br />

Modified business models<br />

Trends in promotion: alternative promotional tools<br />

New channel strategies, new types of detailing<br />

Attila Molnár<br />

Marketing Excellence Director<br />

Teva Pharma<br />

17.00 Case study: Reps (R)evolution: iCRM and apps<br />

•<br />

•<br />

•<br />

•<br />

iCRM: all-in-one for Reps<br />

eDetailing and CLM: Chiesi way<br />

Apps, apps and more…<br />

HealthTech: looking forward<br />

Matteo Rumi<br />

Head of Business Knowledge and Business Technology<br />

Chiesi Farmaceutici<br />

17:45 Special Feature: Open Round Discussion<br />

Open round discussion for the attendees to summarize the<br />

information learned throughout the 2 days, opportunity to<br />

raise the final questions and comments.<br />

Open discussion time.<br />

18: 15 Closing Remarks from the Chairman<br />

BOOKING LINE: Tel.: +421 252 444 221 / Fax: +421 252 444 220

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