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Day 3<br />
26 th September 2013<br />
3rd Annual Pharma Commercial<br />
and SFE Summit<br />
Berlin, 24th – 26th September 2013<br />
08.20 Registration and Morning Coffee<br />
09.00 Opening Remarks from the Chairman<br />
09.15 Case study: Increasing Productivity in Sales and<br />
Marketing in Emerging Markets<br />
13.30 Case study: Best plan for effective resource allocation<br />
in sales organization<br />
•<br />
•<br />
•<br />
Segmentation & targeting Strategy<br />
Sizing & Territory Alignment<br />
Expense budget planning & tracking<br />
•<br />
•<br />
•<br />
Sales and Marketing Synergies<br />
Shift from “ Share of voice” to “ Share of Mind”<br />
Measuring ROI for Marketing Programs<br />
Mine Şenyuva<br />
Head of Sales & Marketing Effectiveness<br />
Amgen<br />
Ferdinand Belga<br />
Business Unit Director Women’s and Men’s Health<br />
Abbott<br />
10.00 Case study: How to Use CRM Software for SFE?<br />
Florent Edouard<br />
Global CRM Director<br />
AstraZeneca<br />
10.45 Networking Coffee Break<br />
11:15 A Real – Life Case study on: How to integrate Market<br />
Access to the commercial activities? How to cooperate?<br />
Marianthi Psaha<br />
Head of Business Franchises Ophthalmology & Critical Care<br />
Novartis<br />
12:00 SPECIAL FEATURE: INTERACTIVE ROUNDTABLE<br />
DISCUSSIONS<br />
All attendees will have a great opportunity to discuss a selection<br />
of the most interesting topics addressed during the<br />
conference in small groups with their peers. Every table will<br />
nominate a head of the table, who will summarize the topic<br />
discussed, present the main puzzles, and questions posed.<br />
Suggested topics:<br />
• What good KAM looks like in Pharma and the ways in<br />
which it should be measured<br />
• A pragmatic approach to social media in pharma<br />
new approaches about segmentation and targeting in<br />
sales force Integrating<br />
• Market access into commercial activities<br />
• Stakeholder management and marketing<br />
12.30 Lunch<br />
14:15 Commercial effectiveness and the development of<br />
effectiveness management standards in CIS countries<br />
Agata Trojanowska<br />
Head of Sales and Marketing Effectiveness<br />
Polpharma<br />
15:00 the importance of aligning account managementto<br />
the business plannig process<br />
Mark Drabble<br />
Associate Brand Director Anti-infectives<br />
Astellas<br />
15:45 Networking Coffee Break<br />
16:15 Case study: Integration of new channels into sales<br />
force activity Hybrid models for<br />
Promotion<br />
•<br />
•<br />
•<br />
•<br />
New paradigms reshaping pharma business<br />
Modified business models<br />
Trends in promotion: alternative promotional tools<br />
New channel strategies, new types of detailing<br />
Attila Molnár<br />
Marketing Excellence Director<br />
Teva Pharma<br />
17.00 Case study: Reps (R)evolution: iCRM and apps<br />
•<br />
•<br />
•<br />
•<br />
iCRM: all-in-one for Reps<br />
eDetailing and CLM: Chiesi way<br />
Apps, apps and more…<br />
HealthTech: looking forward<br />
Matteo Rumi<br />
Head of Business Knowledge and Business Technology<br />
Chiesi Farmaceutici<br />
17:45 Special Feature: Open Round Discussion<br />
Open round discussion for the attendees to summarize the<br />
information learned throughout the 2 days, opportunity to<br />
raise the final questions and comments.<br />
Open discussion time.<br />
18: 15 Closing Remarks from the Chairman<br />
BOOKING LINE: Tel.: +421 252 444 221 / Fax: +421 252 444 220