Cemetery Standard Operating Procedures 2011 - Tasman District ...

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Appendix 4: Funeral Directors Accounts Flowchart ACCOUNTS - FUNERAL DIRECTORS Upon the completion of entering the funeral details (plot, cemetery, name etc) into the computer an invoice shall be raised (generally on the day the funeral is to take place) and issued to the Funeral Director. An invoice request is then raised with each total category being charged to the appropriate code. Monthly report complete 19
Appendix 5: <strong>Cemetery</strong> Searches Flowchart CEMETERY SEARCHES START Inquiry by letter, email or fax or website is processed as time and opportunity permit Inquiry received over front counter. Inquiry received by telephone Does the inquiry have a lot of information i.e. date of death, full name, and cemetery? No Search the database Recommend that enquirer checks with local undertakers or other agencies. No Do we have the records? Yes Pass on the information found and/or photocopy plans etc and send out. Charge if necessary (See notes below) Search enquiries come via telephone, front counter and through Council’s website. Any information that is found and details of plot locations need to be photocopied etc should take no longer than 0.5 hour. If the search needs to be more in depth take customer details and contact later with information. If it is a one off search and easy to access there is normally no charge however if there are a lot of searches Council reserves the right to charge for any staff time involved. 20
Page 1 and 2: TASMAN DISTRICT COUNCIL CEMETERY St
Page 3 and 4: 10.2 Records ......................
Page 5 and 6: Plots cannot be pre-purchased (rese
Page 7 and 8: Graves will be re-levelled if undue
Page 9 and 10: Body coverings or shrouds should ha
Page 11 and 12: maximum width 350mm, length similar
Page 13 and 14: Memorial headstones - continuous si
Page 15 and 16: All materials must be placed so tha
Page 17 and 18: 12 Appendices Appendix 1(a): Plot P
Page 19 and 20: Appendix 2(a): Interment Process Fl
Page 21: Appendix 3: Application for Reducti

Cemetery Standard Operating Procedures 2011 - Tasman District ...

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