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Summer 2010 – Social Media - Trade Press Services

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Business Builders<br />

<strong>Summer</strong> <strong>2010</strong> / 2<br />

continued from front page<br />

Grossman calls LinkedIn the best<br />

choice of all the social media sites<br />

for business and acknowledges the<br />

impact that LinkedIn recommendations<br />

have.” We agree and add that<br />

while Facebook has value, it tends to<br />

be more for personal use. Of course,<br />

don’t forget Twitter, which has a<br />

huge following largely due to some<br />

of its celebrity “tweeters.” Grossman<br />

suggests the best use of Twitter is as<br />

a connection to LinkedIn where the<br />

discussion can go well beyond the<br />

brevity of a tweet.<br />

Any messages through<br />

these networks<br />

need to be consistent<br />

with the company’s<br />

value proposition<br />

and brand.<br />

Also valuable is a company or executive<br />

blog because it provides<br />

an insight to the operations of the<br />

business through the writings of the<br />

blogger. One word of caution: blogging<br />

can be time consuming, and it<br />

is only effective with frequent updates<br />

and expeditious responses to<br />

postings on the site.<br />

The most important consideration<br />

of all in the use of social media is<br />

branding. Any messages through<br />

these networks need to be consistent<br />

with the company’s value<br />

proposition and brand. Both will<br />

be impacted by everything posted,<br />

meaning all content should appear to<br />

be professionally produced.<br />

These networks are not a fad. They<br />

have rapidly become the most dynamic<br />

marketing and public relations<br />

tools today, a repository where business<br />

can be a resource or find resources,<br />

customers and partners for very<br />

little investment. The reality is that<br />

the biggest mistake is not using them.<br />

<strong>Social</strong> media is, in fact, a global pipeline<br />

for information offering great<br />

potential for any business, regardless<br />

of size. Whether it’s networking to<br />

grow the business or simply building<br />

awareness, social networks may well<br />

be the most inexpensive and profitable<br />

investment. u

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