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Connect 2011 Seminar - Maximizing use of Reports in the ... - DTMO

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Defense Travel Management Office<br />

<strong>Maximiz<strong>in</strong>g</strong> <strong>use</strong> <strong>of</strong> <strong>Reports</strong> <strong>in</strong> <strong>the</strong> DTA<br />

Ma<strong>in</strong>tenance Tool<br />

<strong>2011</strong> <strong>Connect</strong> <strong>Sem<strong>in</strong>ar</strong><br />

April <strong>2011</strong><br />

For Official Use Only<br />

Department <strong>of</strong> Defense<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Agenda<br />

• Benefits <strong>of</strong> DTS <strong>Reports</strong><br />

• Report Content<br />

• Types <strong>of</strong> <strong>Reports</strong><br />

• Useful <strong>Reports</strong><br />

– POSACK Del<strong>in</strong>quency Report<br />

– Unsubmitted Voucher Report<br />

– Rout<strong>in</strong>g Status Report<br />

– Status <strong>Reports</strong><br />

– Complete Traveler Info list<br />

• Ad Hoc <strong>Reports</strong> and Audit Trails<br />

• Resources<br />

2<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Benefits <strong>of</strong> DTS <strong>Reports</strong><br />

Defense Travel Management Office<br />

• Identify del<strong>in</strong>quencies and delays <strong>in</strong> rout<strong>in</strong>g process<br />

• Manage traveler pr<strong>of</strong>iles and identify miss<strong>in</strong>g <strong>in</strong>formation<br />

• Monitor TDY travel and frequency<br />

• Manage travel funds<br />

• Provide better customer service<br />

3<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Report Content<br />

• Search Parameters<br />

– Organization<br />

– Document type<br />

– Date range<br />

– Type <strong>of</strong> report<br />

• Information may <strong>in</strong>clude:<br />

– Traveler name<br />

– Organization<br />

– Rout<strong>in</strong>g list<br />

– Documents status<br />

– O<strong>the</strong>r trip <strong>in</strong>formation<br />

4<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

F<strong>in</strong>d<strong>in</strong>g <strong>the</strong> Right Report<br />

• Status reports<br />

– Generalized<br />

– Use to pull all documents that<br />

are at <strong>the</strong> selected status<br />

• Rout<strong>in</strong>g reports<br />

– Specific<br />

– Use to identify documents that<br />

are <strong>in</strong> <strong>the</strong> rout<strong>in</strong>g process<br />

• Individual reports<br />

– Specific<br />

– Various reports: Debt, Positive<br />

Acknowledgement (POS ACK),<br />

CBA, etc.<br />

5<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


Status <strong>Reports</strong><br />

For Official Use Only<br />

Defense Travel Management Office<br />

Report<br />

Content<br />

Signed Status<br />

Depart Status<br />

Return Status<br />

Approved Status<br />

Traveler Status<br />

Lists documents that were stamped SIGNED<br />

with<strong>in</strong> a date range<br />

Lists trips that have a departure date with<strong>in</strong> a<br />

date range<br />

Lists trips that have a return date with<strong>in</strong> a<br />

date range<br />

Lists documents that were stamped<br />

APPROVED with<strong>in</strong> a date range<br />

Lists travelers on TDY and date ranges<br />

6<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Rout<strong>in</strong>g and Individual <strong>Reports</strong><br />

Defense Travel Management Office<br />

Report<br />

Adjustments<br />

Rout<strong>in</strong>g Status<br />

POSACK Del<strong>in</strong>quency<br />

Unsubmitted Voucher<br />

Content<br />

Lists documents that have been modified<br />

dur<strong>in</strong>g <strong>the</strong> rout<strong>in</strong>g and approval process<br />

Documents current rout<strong>in</strong>g status, await<strong>in</strong>g<br />

stamp, and days s<strong>in</strong>ce last stamp<br />

Lists documents that are await<strong>in</strong>g a positive<br />

acknowledgement or “POSACK” from <strong>the</strong><br />

GEX with<strong>in</strong> a specified number <strong>of</strong> hours<br />

List <strong>of</strong> authorizations for which vouchers<br />

have not been stamped SIGNED or T-<br />

ENTERED<br />

7<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Individual <strong>Reports</strong> (cont<strong>in</strong>ued)<br />

Report<br />

Content<br />

CBA TO<br />

Debt Management<br />

Constructed Travel<br />

Lists trips that charged a CBA for tickets and<br />

CTO fees with<strong>in</strong> a departure date range not<br />

to exceed 31 days; may <strong>in</strong>clude all trips with<br />

a CBA charge or <strong>the</strong> exceptions<br />

Lists all debts that travelers with<strong>in</strong> an<br />

organization owe <strong>the</strong> government beca<strong>use</strong><br />

<strong>of</strong> DUE U.S. vouchers<br />

Identifies cost sav<strong>in</strong>gs <strong>of</strong> approved trip<br />

requests when a traveler has <strong>use</strong>d<br />

Constructed Travel; provides <strong>in</strong>formation<br />

about actual and allowable costs<br />

8<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

CTO / Travel Related <strong>Reports</strong><br />

Defense Travel Management Office<br />

Report<br />

FPLP / FEMA<br />

Reason Code<br />

Reason Justification<br />

CTO Fee<br />

Un<strong>use</strong>d Ticket<br />

Content<br />

Lists documents that show lodg<strong>in</strong>g. Identifies<br />

whe<strong>the</strong>r or not <strong>the</strong> property is a FPLP property and<br />

applicable FEMA-approved code<br />

Lists about trips where GSA city pairs were not<br />

<strong>use</strong>d and reason codes selected for result<strong>in</strong>g<br />

preaudits<br />

Lists reason codes and justifications entered <strong>in</strong>to<br />

<strong>the</strong> preaudit text box for us<strong>in</strong>g a non-contract city<br />

pair<br />

Lists CTO transaction fees and reason(s) for CTO<br />

<strong>in</strong>tervention<br />

Lists tickets that were purchased for TDY travel,<br />

but were not <strong>use</strong>d<br />

9<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Ma<strong>in</strong>tenance Tool <strong>Reports</strong> –<br />

Organization and Rout<strong>in</strong>g List Lists<br />

Defense Travel Management Office<br />

Report<br />

View CBA List<br />

View Organization List<br />

View Rout<strong>in</strong>g List List<br />

View Delegated Authority List<br />

Content<br />

Lists all CBA numbers/Exp Dates<br />

associated with <strong>the</strong> organization as<br />

well as POCs<br />

Lists organizations with<strong>in</strong> <strong>the</strong><br />

hierarchy along with organizational<br />

<strong>in</strong>formation<br />

List all rout<strong>in</strong>g lists associated with <strong>the</strong><br />

organization <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> rout<strong>in</strong>g<br />

<strong>of</strong>ficial, level, and process name<br />

Lists all <strong>in</strong>dividuals who have been<br />

delegated authority as well as <strong>the</strong><br />

person who delegated <strong>the</strong> authority<br />

and correspond<strong>in</strong>g rout<strong>in</strong>g list<br />

10<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Ma<strong>in</strong>tenance Tool <strong>Reports</strong> – Person Lists<br />

Report<br />

Basic Traveler Info List<br />

Content<br />

Lists basic traveler <strong>in</strong>formation<br />

Complete Traveler Info List<br />

Accounts Info List<br />

Special Features Info List<br />

Lists all traveler <strong>in</strong>formation<br />

Lists credit card and bank account<br />

<strong>in</strong>formation<br />

Lists permissions and privileges such<br />

as Approval Override and DMM<br />

Groups Info List<br />

Lists <strong>the</strong> group and GOON that<br />

people are members <strong>of</strong><br />

11<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


Ma<strong>in</strong>tenance Tool <strong>Reports</strong> –<br />

Group & LOA Lists<br />

Report<br />

For Official Use Only<br />

Defense Travel Management Office<br />

Content<br />

View Group List<br />

View Individual Group<br />

Member List<br />

View Global Membership List<br />

View L<strong>in</strong>es <strong>of</strong> Account<strong>in</strong>g List<br />

Lists all CBA account numbers/Exp<br />

Dates <strong>in</strong> <strong>the</strong> org as well as POCs<br />

List <strong>of</strong> members <strong>in</strong> a particular Group<br />

Lists groups and correspond<strong>in</strong>g<br />

GOONs<br />

List all l<strong>in</strong>es <strong>of</strong> account<strong>in</strong>g for an<br />

organization<br />

12<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

USEFUL REPORTS<br />

13<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

POSACK Del<strong>in</strong>quency<br />

• Positive acknowledgement (POSACK)<br />

POSACK<br />

Returned to DTS<br />

Transaction sent to<br />

account<strong>in</strong>g<br />

• Positive acknowledgement (POSACK)<br />

• Use to identify del<strong>in</strong>quent transactions<br />

– More than 96 hours after approval<br />

• Frequency<br />

– For best results run weekly<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Unsubmitted Voucher Report<br />

Defense Travel Management Office<br />

• Lists authorizations that do not have a correspond<strong>in</strong>g<br />

voucher stamped SIGNED or T-ENTERED<br />

• Sorted by number <strong>of</strong> days s<strong>in</strong>ce trip completion<br />

15<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Unsubmitted Voucher Report<br />

• Benefits<br />

– Helps travelers get reimbursed <strong>in</strong> a timely manner<br />

– Ensures unit funds are available for <strong>use</strong><br />

Excess Funds<br />

Returned to <strong>the</strong> Unit<br />

Acknowledgement<br />

Returned to DTS<br />

Transaction Sent<br />

to Account<strong>in</strong>g<br />

16<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Unsubmitted Voucher Report<br />

• Authorizations may need to be canceled<br />

– Un-liquidated authorizations may result <strong>in</strong> lost funds<br />

• Run weekly for best results<br />

17<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Rout<strong>in</strong>g Status Report<br />

Defense Travel Management Office<br />

• Determ<strong>in</strong>e status <strong>of</strong><br />

documents<br />

• Shows number <strong>of</strong> days<br />

s<strong>in</strong>ce last stamp applied<br />

• Ensures documents are<br />

processed <strong>in</strong> a timely<br />

manner<br />

• Run weekly for best results<br />

1<br />

2<br />

3<br />

10<br />

25<br />

• SIGNED<br />

• CTO SUBMIT<br />

• CTO BOOKED<br />

• CERTIFIED<br />

• APPROVED<br />

18<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Status <strong>Reports</strong><br />

• Run reports based on status<br />

<strong>of</strong> <strong>the</strong> document<br />

– Signed status<br />

– Depart status<br />

– Return status<br />

– Approved status<br />

– Traveler status<br />

19<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Complete Traveler Info List<br />

• Lists all traveler data for an organization<br />

– GOVCC<br />

– EFT<br />

– Email Address<br />

– O<strong>the</strong>r pr<strong>of</strong>ile <strong>in</strong>formation<br />

• Ensure accuracy <strong>of</strong> pr<strong>of</strong>ile<br />

• Verify and locate erroneous or<br />

<strong>in</strong>complete pr<strong>of</strong>ile <strong>in</strong>formation<br />

• Run as needed<br />

20<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Defense Travel Management Office<br />

Ad Hoc and Audit Trail Report<br />

• Ad Hoc Report<br />

– A customized report that is produced when data is not<br />

available through exist<strong>in</strong>g reports<br />

• Audit Trail Report<br />

– A customized report that is produced for formal and<br />

<strong>in</strong>formal <strong>in</strong>vestigative purposes<br />

• Request<strong>in</strong>g a customized report<br />

– Open TAC ticket via TraX<br />

– Complete and upload Ad Hoc Request Form and/or memo<br />

• Turn-around Time<br />

– Estimated completion date provided<br />

– Backlog, complexity and size <strong>of</strong> report<br />

21<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


For Official Use Only<br />

Ad Hoc and Audit Trail Report<br />

Defense Travel Management Office<br />

• http://www.defensetravel.dod.mil/Docs/Ad_Hoc_Request_Form.pdf<br />

22<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)


Resources<br />

For Official Use Only<br />

Defense Travel Management Office<br />

<strong>DTMO</strong> Website<br />

• Access eLearn<strong>in</strong>g, <strong>in</strong>structor resources, and reference<br />

materials through Tra<strong>in</strong><strong>in</strong>g Resource Lookup Tool<br />

www.defensetravel.dod.mil<br />

Travel Explorer (TraX)<br />

• Chapter 10 <strong>of</strong> <strong>the</strong> DTA Manual<br />

• More <strong>in</strong>formation on report content<br />

• Detailed directions on how to run <strong>the</strong> reports<br />

www.defensetravel.dod.mil/Passport<br />

Travel Assistance Center (TAC)<br />

• 1-888-Help1-Go (1-888-435-7146)<br />

• Overseas: Use DSN to dial directly<br />

• 24 hours a day/7 days a week<br />

• Submit a Help Ticket through <strong>the</strong> Tickets section <strong>of</strong> TraX<br />

23<br />

Office <strong>of</strong> <strong>the</strong> Under Secretary <strong>of</strong> Defense (Personnel and Read<strong>in</strong>ess)

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