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Your Hospital - UHSM

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LATEST NEWS<br />

LATEST NEWS<br />

Chief Executive’s Update<br />

By Julian Hartley<br />

<strong>UHSM</strong>’s Objectives for 2010/11<br />

are now agreed. Our objectives<br />

define what we expect to achieve<br />

over the forthcoming period and<br />

the corporate objectives set by<br />

the Board feed into the objectives<br />

which our departments and then<br />

individuals will achieve.<br />

We have set ten priority areas<br />

next year - based on guidance<br />

from the Department of Health and<br />

discussions with our local partners.<br />

They are;<br />

1. Enhancing patient safety<br />

through our continued programme<br />

of tackling infection prevention<br />

2. Improving the quality of<br />

our services by measuring how<br />

successful we are at preventing<br />

errors and improving the patient<br />

experience by ensuring we act<br />

swiftly on patient feedback and<br />

complaints<br />

3. Engaging with our staff<br />

to improve communication,<br />

recognition and leadership -<br />

developing The South Manchester<br />

Way<br />

4. Ensuring we deliver the 18<br />

weeks from referral to treatment<br />

standard, Emergency Access and<br />

Cancer Waiting Time Standards<br />

5. Ensure we operate within our<br />

financial resources and reduce<br />

waste and inefficiency<br />

Mr Ben Bridgewater<br />

6. Continue to invest in our<br />

buildings and grounds so that our<br />

environment helps our patients’<br />

recovery<br />

7. Work with our partners in<br />

primary and community care and in<br />

Local Authorities to streamline the<br />

patient journey<br />

8. Ensure we develop effective<br />

leadership at all levels in the<br />

organisation<br />

9. Develop our <strong>UHSM</strong> Education<br />

Academy to deliver innovative<br />

education<br />

10. Continue to support world class<br />

research and development with<br />

our partners in other Manchester<br />

hospitals.<br />

The challenges associated with<br />

reducing expenditure whilst at<br />

the same time delivering ever<br />

increasing levels of safety, quality<br />

and outstanding patient experience<br />

have been brought into sharp focus<br />

for the whole of the NHS by the<br />

events at Mid Staffordshire. This is<br />

why it is right that we put safety,<br />

quality and patient experience<br />

right at the top of our corporate<br />

objectives. However we have also<br />

seen that organisational culture<br />

is also intrinsically important to<br />

the delivery of outstanding care<br />

and so the further development<br />

of The South Manchester Way is<br />

BMJ Award for Cardiac surgeon and team<br />

also of crucial importance. I have<br />

already talked about the need to<br />

ensure our clinicians and clinical<br />

leaders are empowered to take<br />

on greater levels of accountability<br />

for performance and resource<br />

management. Evidence suggests<br />

that strong clinical leadership,<br />

accompanied by deep and real<br />

employee engagement, does<br />

deliver strong operational, clinical<br />

and quality performance. We will<br />

be reviewing whether we can do<br />

more to empower our clinicians to<br />

make and deliver key strategic and<br />

operational priorities – supported by<br />

strong general management.<br />

Other opportunities for us<br />

include the potential for us<br />

to develop closer clinical and<br />

management arrangements with<br />

community and primary care<br />

services in the south sector and we<br />

have had some early discussions<br />

with NHS Manchester about this. We<br />

will continue the development of<br />

our <strong>UHSM</strong> Academy and research at<br />

<strong>UHSM</strong>.<br />

In short 2010/11 will be a<br />

challenging year for us all. However,<br />

we have worked well as One<br />

Talented Team and I am grateful for<br />

the effort, dedication and support<br />

of all our staff. I am confident that<br />

we can continue and build on this in<br />

2010/11.<br />

Congratulations go to <strong>UHSM</strong>’s cardiac surgeon Mr Ben Bridgewater and his team<br />

who scooped a prestigious BMJ Award on 10 March. The awards set out to recognise<br />

individuals and organisations that have demonstrated outstanding and measurable<br />

contributions to healthcare.<br />

The Quality Improvement Award was presented to the Society for Cardiothoracic<br />

Surgery for its work in collecting and publishing detailed accurate data on outcomes.<br />

Ben was the author of the 450-page report ‘Demonstrating Quality: The Sixth<br />

National Adult Cardiac Surgical Database Report’ which was a comprehensive study<br />

of over 400,000 cardiac operations and provided a full analysis of the strengths and<br />

weaknesses of cardiac surgery in the UK. The public reporting of cardiac outcomes<br />

is widely regarded as having empowered surgeons to take on more complicated and<br />

high-risk cases and improved the performance of cardiac surgeons nationally.<br />

Students get a taste<br />

of hospital life<br />

Over two days in February, <strong>UHSM</strong>’s<br />

Undergraduate Department ran a ‘<strong>Hospital</strong><br />

Experience Weekend’ for local school<br />

children to give them a taste of working in<br />

a busy hospital.<br />

The local ‘wannabe’ future clinicians<br />

listened to presentations by professionals<br />

including a surgeon, GP, medical<br />

nurse, physiotherapist and radiologist,<br />

introducing their discipline and describing<br />

how and why they chose their profession.<br />

The students then changed into hospital<br />

scrubs to try out different aspects of life<br />

as a medical student including plastering<br />

a limb, scrubbing up, training on basic life<br />

support and basic anatomy.<br />

They were given the chance to quiz a<br />

group of medical students about student<br />

life, the application process, the course<br />

and The University of Manchester as well<br />

as being given a tour around our A&E<br />

Department.<br />

The students, from local schools including<br />

Blessed Thomas Holford Catholic School,<br />

Kingsway High School, Manchester Health<br />

Academy, Parrs Wood High School and<br />

Chorlton High School, were all given<br />

certificates of attendance.<br />

Students from local schools taking part in<br />

<strong>UHSM</strong>’s <strong>Hospital</strong> Experience Weekend<br />

<strong>UHSM</strong> midwife Cathy London ‘on set’ with Coronation Street<br />

actress Julie Hesmondhalgh<br />

<strong>UHSM</strong> Midwife Calls<br />

at the Rovers Return<br />

More used to delivering lines than delivering babies, Coronation<br />

Street actor Julie Hesmondhalgh met <strong>UHSM</strong> midwife Cathy<br />

London at the Rovers Return to raise awareness of the telephone<br />

service Direct to Midwife.<br />

By calling 0800 121 4400, pregnant women can choose to speak<br />

to a midwife as soon as they know they are pregnant instead of<br />

their GP, often gaining access to antenatal care more quickly.<br />

Julie was well looked after by midwives whilst pregnant with her<br />

daughter Martha, now 8.<br />

She said: “I strongly believe in midwife-led antenatal care. My<br />

experience was fantastic when I was pregnant with Martha. They<br />

offered me reassurance and advice when I needed it the most.”<br />

“The Direct to Midwife telephone number is a great idea, because<br />

it offers mums-to-be a simpler way of accessing the care they<br />

need. It is safe for a woman to speak to a midwife as soon as she<br />

knows she is pregnant and it is better to do it sooner rather than<br />

later.”<br />

Cathy, who looks after mums-to-be throughout South<br />

Manchester and Trafford, visited the famous cobbles to hand over<br />

a set of posters and a special teddy bear for display around the<br />

Corrie studios.<br />

The soap has become famous in recent years for the high number<br />

of cast members becoming mums and dads.<br />

2<br />

<strong>Your</strong> <strong>Hospital</strong><br />

www.uhsm.nhs.uk<br />

3

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