In the KCO Admin Section, it's team work, shared ... - Unicef

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UNICEF KCO NEWSLETTER, MAY 2012 I SHARE, YOU SHARE, WE SHARE They have also learnt to set up an emergency plan in advance for early response and preparedness,” says Roumani. One of the first priorities was to establish an office in Dadaab, in north eastern Kenya, for UNICEF programmes in the refugee camps and host communities. At the height of the emergency, an average of 10,000 Somali refugees was seeking refuge at the camps every month. These families had fled famine and conflict in their country, and some had walked for days to reach Dadaab. Children and pregnant women were the most vulnerable with many arriving acutely malnourished and fatigued, while others perished along the way. UNICEF staff from the Kenya Country office, surge staff from other UNICEF offices, standby partners and consultants were deployed to the drought stricken regions in response to the crisis. For the team in the Administration Section, it was an opportunity for them to a take an active part and also learn from the emergency. Regina Gitau, who works in Registry says “When I was deployed to Dadaab, it really enabled me to see first-hand how UNICEF operates in an emergency. When you have such an experience it makes you work differently. Now when I am seated behind my desk and receive a call from someone in the field I can relate to my colleagues and how my role is impacting on the programme and the women and children out there.” Her sentiments are shared by colleagues who have had field experiences that have brought a better understanding Group photo of UNICEF Kenya Country Office Administration staff members. Photo by Daisy Serem of the vision for vulnerable women and children in the country. Working in the field, especially during emergencies, requires a quick thinker who offers solutions and takes on responsibilities. For administration staff, however, the greatest asset when faced with challenges is one’s attitude. The section is often faced with negative criticism and complaints that can dampen the spirit and demotivate the team. Nonetheless, they each strive to focus on the positive aspects of their work that brings out a cheerful and pleasant persona. “I know that the work we do in the Administration Section is often a thankless job,” says Emily Chebunye, an Administrative Assistant in charge of travel. “Since I joined the Administration Section, I was never ready for a thank you but ready to support people and that is the motto in our unit. Otherwise if you concentrate on the negative then you can never move on, so it is better to focus on the positive no matter how small it is.” The team encourages all staff in the Kenya Country Office to appreciate the efforts of all colleagues and offer constructive criticism where necessary rather than complaints. All in all, in the midst of their busy days, it is their love for their jobs and the vision for the children of Kenya that keeps them going.
UNICEF KCO NEWSLETTER, MAY 2012 I SHARE, YOU SHARE, WE SHARE Sana Roumani – Administrative Specialist Working in Administration and dealing with customers in the areas of transport, travel, mobile services, equipment, registry, pouch, etc., is a challenging job that requires a very solid team and efficient staff who understand customer service and how to apply this service within UNICEF’s rules and regulations. In Administration, we have open communication and mutual trust. As the team leader, my team trusts that I can find the solutions to their issues, and I trust their willingness to drive for results regardless of the challenges. I don’t deal with the staff as a leader but rather as a team player and when you get the target results then you need to recognize the staff because it is their achievement. Lamech Omollo – Administrative clerk As you realize, procuring of services and items is the basic and core function of an organization, especially UNICEF. If you don’t get services on time, programmes cannot move well. As we receive invoices we try to move fast and work together to accomplish the work on time. However, colleagues in other sections should understand that we have rules and procedures to follow in order to work more effectively. Emily Chebunye – Travel Assistant For you to succeed in your job you must love it. A lot of people don’t find Administration interesting, but I love it so this is my motivation. I do well because I love the job. My desire is to support people so that they accomplish their goals. So whenever people want to travel, I fully give myself to it and support it.
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In the KCO Admin Section, it's team work, shared ... - Unicef

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