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2012 Cruise Companion and Shore Excursions - Uniworld River ...

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<strong>Cruise</strong> <strong>Companion</strong><br />

Going Ashore<br />

Because of the varying nature of the riverbank, methods of<br />

getting ashore may differ from time to time <strong>and</strong>, on occasion,<br />

access may be difficult. We will ensure that the gangways are<br />

safe <strong>and</strong> that crew members are on h<strong>and</strong> to assist you.<br />

Gift Shop<br />

There are gift shops in all hotels. There is a gift shop onboard<br />

the ship with a limited selection of toiletries, souvenirs, <strong>and</strong><br />

other sundries. All items from this shop may be charged to your<br />

shipboard account. The hours of operation are adjusted to each<br />

day’s program. Hair dryers are supplied in the staterooms<br />

onboard the ship as well as in all hotels.<br />

Gratuities<br />

Gratuities are customary expressions of appreciation for a<br />

job well done, <strong>and</strong> it is our goal to ensure that the service<br />

you receive is as wonderful as the sites you visit. The amount<br />

of the gratuity you choose to give is entirely subject to your<br />

satisfaction with your travel experience. To assist you in<br />

determining the amount of your gratuities, we recommend<br />

the following as a guideline:<br />

• <strong>Cruise</strong>/Tour Manager: $5 to $7 USD per guest, per day<br />

(given on the last day of the cruise/tour before departure)<br />

• Program Managers: $5 USD per guest, per day (given at the<br />

end of each guide’s service to passengers)<br />

• Drivers/Boatmen: $1 USD per guest, per excursion (given at<br />

the end of each excursion)<br />

• Ship staff <strong>and</strong> crew: $5 USD per guest, per day to be shared<br />

among all staff <strong>and</strong> crew (given on the last day of the cruise<br />

before disembarking the ship)<br />

The above is solely a guideline. The amount you give should<br />

depend upon your personal experience <strong>and</strong> level of satisfaction.<br />

Gratuities cannot be billed to onboard accounts or paid with<br />

a credit card, so please ensure that you have cash on h<strong>and</strong><br />

(in bills of small denominations) for this expense.<br />

safety <strong>and</strong> enjoyment, we recommend that all guests be in<br />

good physical condition.<br />

<strong>Uniworld</strong>, at its sole discretion, reserves the right to refuse<br />

passage or to require a current passenger to end his or her<br />

trip if the passenger’s state of health or physical condition<br />

may affect his or her own health, safety, <strong>and</strong> enjoyment or<br />

that of other passengers.<br />

Insect Precautions<br />

External doors <strong>and</strong> gauze windows should be kept closed<br />

at all times—day <strong>and</strong> night. At night, if on deck or going<br />

ashore, make sure to rub ankles <strong>and</strong> other exposed skin<br />

with repellent. However, outside urban areas, mosquitoes<br />

are less of a problem than other forms of insect life.<br />

Fortunately, these insects are relatively harmless. Make<br />

sure to switch off lights when leaving your cabin so as not<br />

to lure them in. On the fast-flowing river, mosquitoes are<br />

rarely to be seen.<br />

Internet Access at the Hotels <strong>and</strong> on the Ship<br />

Internet access is available in all hotels. The hotel will charge<br />

approximately $15 – $20 USD per day, <strong>and</strong> possibly more,<br />

for this service. The Victoria Angkor Resort & Spa will offer<br />

this service free of charge.<br />

Wireless Internet is not available onboard. However, there is a<br />

wireless signal while docked in Phnom Penh that passengers<br />

may access free of charge using their own electronic device.<br />

Intra-Asia Domestic Air Tickets<br />

Your intra-Asia domestic air tickets will be issued to you by<br />

your Tour Manager while on the tour.<br />

L<strong>and</strong> Tours <strong>and</strong> <strong>Shore</strong> <strong>Excursions</strong><br />

Each cruise/tour program features comprehensive included<br />

l<strong>and</strong> tour <strong>and</strong> shore excursions. Details for your particular<br />

itinerary are included on the following pages <strong>and</strong> can also<br />

be found at uniworld.com.<br />

<strong>Cruise</strong> <strong>Companion</strong><br />

H<strong>and</strong>icapped Facilities<br />

Laundry<br />

Embarkation/disembarkation facilities may be impossible to<br />

navigate with wheelchairs, scooters, walkers, or any other<br />

mechanical devices. The ship was not designed to accommodate<br />

physically challenged travelers; it does not have elevators <strong>and</strong><br />

is not h<strong>and</strong>icapped or wheelchair accessible.<br />

Laundry service is available in all hotels <strong>and</strong> onboard the ships<br />

for a fee. Self-service laundry facilities are not available in<br />

hotels or on the ships.<br />

Additionally, most shore excursions involve walking over uneven<br />

ground. Some excursions are walking tours only, <strong>and</strong> for your<br />

22 uniworld.com <strong>Uniworld</strong> 23

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