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Making ICT work for Bangladesh's farmers - Katalyst

Making ICT work for Bangladesh's farmers - Katalyst

Making ICT work for Bangladesh's farmers - Katalyst

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CONTENTS<br />

Abstract . . . . . . .......................................................................... 01<br />

1. The context: smallholders, in<strong>for</strong>mation access, and <strong>ICT</strong>s ................................ 02<br />

1.1 Understanding demand <strong>for</strong> in<strong>for</strong>mation among poor <strong>farmers</strong> ............................... 02<br />

1.2 Are <strong>ICT</strong>s and ITES relevant to the rural poor? .......................................... 03<br />

2. Why was it necessary <strong>for</strong> <strong>Katalyst</strong> to intervene? ........................................ 05<br />

2.1 Supply- and demand-side weaknesses inhibited service development ....................... 05<br />

2.2 Action research to understand the constraints to service development ...................... 06<br />

2.3 Constraints facing telecoms operators in service development ............................. 07<br />

3. How <strong>Katalyst</strong> facilitated change ...................................................... 10<br />

3.1 From RICs to CICs: A nationwide, commercial telecentre model. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10<br />

3.2 Improving the CIC model .......................................................... 15<br />

3.3 Increasing competition: More pro-poor, rural service offers ............................... 19<br />

3.4 Supporting service quality through public policy advocacy ................................ 23<br />

4. Impact . .......................................................................... 26<br />

4.1 Market system change ............................................................ 26<br />

4.2 Pro-poor outreach by service modality ............................................... 29<br />

4.3 Farm-level impact and household income improvements ................................. 32<br />

5. Lessons learned ................................................................... 34<br />

5.1 Wider development lessons ........................................................ 34<br />

5.2 <strong>ICT</strong>4D lessons .................................................................. 35<br />

Annexes:<br />

Annex 1: <strong>Katalyst</strong> and the market development (M4P) approach ........................................................... 37<br />

Annex 2: Impact story ............................................................................................. 40

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