Eastern U.S. edition - Armenian Reporter
Eastern U.S. edition - Armenian Reporter
Eastern U.S. edition - Armenian Reporter
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SITUATIONAL<br />
ETHICS Taxis drivers<br />
and their meters<br />
Join the discussion with a question<br />
or an answer – or both.<br />
When I visit the homeland, taxi<br />
drivers often fail to turn on their<br />
meters. I know they are thus<br />
cheating the taxi service out of its<br />
cut and the government out of its<br />
tax revenues. But I also know they<br />
are struggling to make ends meet.<br />
Should I insist that they turn on<br />
their meters? Should I report them<br />
to the service if they don’t?<br />
Signed,<br />
Policing Armenia’s Taxis<br />
Dear pat,<br />
It’s funny with taxis in Armenia.<br />
You can go to a street corner and<br />
get into an aging Russian sedan<br />
with no meter, travel 5 km, and<br />
get charged 1,500 drams ($4) or<br />
more. By the same token, you<br />
can call a taxi service, have a<br />
new European-manufactured<br />
cab sent to you, travel the same<br />
5 km, and get charged 600 or<br />
700 drams.<br />
You would think the old car<br />
on the corner would cost less<br />
than the radio-dispatched car<br />
with airbags and seatbelts, but<br />
that’s not how things work out.<br />
As far as I can tell, the taxi<br />
market has developed in this<br />
way for historic reasons. The<br />
aging sedans tend to belong to<br />
old-timers, career chauffeurs,<br />
and they laid claim to their particular<br />
corners years ago. They<br />
also set their rates when there<br />
was a lot less competition. They<br />
tend to own their cars, so they<br />
don’t have to split their income<br />
with an owner. They go for less<br />
volume at higher prices.<br />
The services, on the other<br />
hand, go for higher volume at<br />
more competitive prices.<br />
Slowly but surely, the nonservice<br />
cabbies are succumbing<br />
to market pressures and agreeing<br />
to charge the lower rates set<br />
by their competitors. Nowadays<br />
you will see a lot of non-service<br />
cabs charging the lower rates.<br />
Okay, on to your concerns.<br />
First, about taxes: The <strong>Armenian</strong><br />
government taxes taxicabs<br />
at a flat annual rate. If the<br />
cab has yellow plates, as it is<br />
required to have, it is paying its<br />
taxes. So take cabs with yellow<br />
plates and don’t worry about<br />
cheating the state.<br />
Second, the meter is there<br />
not only to protect the service<br />
(if the cab is a service taxi) but<br />
also to protect you. You are not<br />
the service’s agent or enforcer,<br />
so you don’t have to ask for the<br />
meter to be turned on. But you<br />
are well within your rights to<br />
insist.<br />
You note that drivers are<br />
struggling to make ends meet.<br />
That is generally true. You don’t<br />
want to encourage the driver<br />
to make ends meet by cheating<br />
his service. You shouldn’t abet<br />
fraud, and anyway, the service<br />
may also be struggling to make<br />
payments on the fleet of cabs<br />
that you rely on.<br />
So what to do about the fact<br />
that the driver may be struggling?<br />
If you can afford to leave<br />
a generous tip, that’s an option,<br />
though it certainly doesn’t<br />
solve the problem. If you are a<br />
frequent user of taxicabs in Armenia,<br />
you may want to experiment<br />
with different services<br />
and give your business to one<br />
whose drivers say they do not<br />
feel ill-used by the service.<br />
As for reporting drivers who<br />
don’t play by the rules: If the<br />
driver drives recklessly, I have<br />
no compunctions about calling<br />
the service and voicing my<br />
concern, even if that leaves the<br />
driver without work. I would<br />
weed out bad drivers (before<br />
they weed out themselves and<br />
others with their criminal recklessness),<br />
so I can’t fault you for<br />
trying to weed out dishonest<br />
drivers. “Always expose wrongdoing”<br />
is one approach to ethics,<br />
and you’re welcome to take<br />
that approach.<br />
I wouldn’t do it. I’d prefer to<br />
insist the driver play by the<br />
rules and if he declines, switch<br />
to another taxi. The switch has<br />
a consequence for the driver<br />
– one lost fare – but it is not<br />
as drastic a consequence as tattling<br />
could bring about.<br />
Avak Yeterian<br />
Agree? Disagree? Have something<br />
to add? Have a question of<br />
your own? Write ethics@reporter.am<br />
today.<br />
Next week’s question<br />
My sister stays in my spare apartment<br />
whenever she visits our<br />
city, which is every three or four<br />
months. I love hosting her. But I<br />
know that on the next visit she<br />
plans to use my pad to cheat on her<br />
significant other. I don’t make her<br />
personal life my business, but I feel<br />
I’ll be implicated if my apartment<br />
is used for the purpose. Am I ethically<br />
obligated to make my spare<br />
apartment unavailable during the<br />
next visit?<br />
<br />
Visit us at reporter.am<br />
<strong>Armenian</strong> <strong>Reporter</strong> Arts & Culture | June 13, 2009 13