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Eastern U.S. edition - Armenian Reporter

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SITUATIONAL<br />

ETHICS Taxis drivers<br />

and their meters<br />

Join the discussion with a question<br />

or an answer – or both.<br />

When I visit the homeland, taxi<br />

drivers often fail to turn on their<br />

meters. I know they are thus<br />

cheating the taxi service out of its<br />

cut and the government out of its<br />

tax revenues. But I also know they<br />

are struggling to make ends meet.<br />

Should I insist that they turn on<br />

their meters? Should I report them<br />

to the service if they don’t?<br />

Signed,<br />

Policing Armenia’s Taxis<br />

Dear pat,<br />

It’s funny with taxis in Armenia.<br />

You can go to a street corner and<br />

get into an aging Russian sedan<br />

with no meter, travel 5 km, and<br />

get charged 1,500 drams ($4) or<br />

more. By the same token, you<br />

can call a taxi service, have a<br />

new European-manufactured<br />

cab sent to you, travel the same<br />

5 km, and get charged 600 or<br />

700 drams.<br />

You would think the old car<br />

on the corner would cost less<br />

than the radio-dispatched car<br />

with airbags and seatbelts, but<br />

that’s not how things work out.<br />

As far as I can tell, the taxi<br />

market has developed in this<br />

way for historic reasons. The<br />

aging sedans tend to belong to<br />

old-timers, career chauffeurs,<br />

and they laid claim to their particular<br />

corners years ago. They<br />

also set their rates when there<br />

was a lot less competition. They<br />

tend to own their cars, so they<br />

don’t have to split their income<br />

with an owner. They go for less<br />

volume at higher prices.<br />

The services, on the other<br />

hand, go for higher volume at<br />

more competitive prices.<br />

Slowly but surely, the nonservice<br />

cabbies are succumbing<br />

to market pressures and agreeing<br />

to charge the lower rates set<br />

by their competitors. Nowadays<br />

you will see a lot of non-service<br />

cabs charging the lower rates.<br />

Okay, on to your concerns.<br />

First, about taxes: The <strong>Armenian</strong><br />

government taxes taxicabs<br />

at a flat annual rate. If the<br />

cab has yellow plates, as it is<br />

required to have, it is paying its<br />

taxes. So take cabs with yellow<br />

plates and don’t worry about<br />

cheating the state.<br />

Second, the meter is there<br />

not only to protect the service<br />

(if the cab is a service taxi) but<br />

also to protect you. You are not<br />

the service’s agent or enforcer,<br />

so you don’t have to ask for the<br />

meter to be turned on. But you<br />

are well within your rights to<br />

insist.<br />

You note that drivers are<br />

struggling to make ends meet.<br />

That is generally true. You don’t<br />

want to encourage the driver<br />

to make ends meet by cheating<br />

his service. You shouldn’t abet<br />

fraud, and anyway, the service<br />

may also be struggling to make<br />

payments on the fleet of cabs<br />

that you rely on.<br />

So what to do about the fact<br />

that the driver may be struggling?<br />

If you can afford to leave<br />

a generous tip, that’s an option,<br />

though it certainly doesn’t<br />

solve the problem. If you are a<br />

frequent user of taxicabs in Armenia,<br />

you may want to experiment<br />

with different services<br />

and give your business to one<br />

whose drivers say they do not<br />

feel ill-used by the service.<br />

As for reporting drivers who<br />

don’t play by the rules: If the<br />

driver drives recklessly, I have<br />

no compunctions about calling<br />

the service and voicing my<br />

concern, even if that leaves the<br />

driver without work. I would<br />

weed out bad drivers (before<br />

they weed out themselves and<br />

others with their criminal recklessness),<br />

so I can’t fault you for<br />

trying to weed out dishonest<br />

drivers. “Always expose wrongdoing”<br />

is one approach to ethics,<br />

and you’re welcome to take<br />

that approach.<br />

I wouldn’t do it. I’d prefer to<br />

insist the driver play by the<br />

rules and if he declines, switch<br />

to another taxi. The switch has<br />

a consequence for the driver<br />

– one lost fare – but it is not<br />

as drastic a consequence as tattling<br />

could bring about.<br />

Avak Yeterian<br />

Agree? Disagree? Have something<br />

to add? Have a question of<br />

your own? Write ethics@reporter.am<br />

today.<br />

Next week’s question<br />

My sister stays in my spare apartment<br />

whenever she visits our<br />

city, which is every three or four<br />

months. I love hosting her. But I<br />

know that on the next visit she<br />

plans to use my pad to cheat on her<br />

significant other. I don’t make her<br />

personal life my business, but I feel<br />

I’ll be implicated if my apartment<br />

is used for the purpose. Am I ethically<br />

obligated to make my spare<br />

apartment unavailable during the<br />

next visit?<br />

<br />

Visit us at reporter.am<br />

<strong>Armenian</strong> <strong>Reporter</strong> Arts & Culture | June 13, 2009 13

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