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Product brochure IMS PREMIUM

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Already using a management system?<br />

Management system as a software solution


The leading software package for integrated management.<br />

An increasing number of companies rely on the support of an integrated management<br />

system. In addition to meeting growing customer requirements and complying<br />

with legal aspects, an integrated management system can significantly increase<br />

efficiency. The result is medium to long-term cost reductions and sustained<br />

optimization of results. <strong>IMS</strong> <strong>PREMIUM</strong> is the solution platform and support tool<br />

for all processes and structures for management and staff.<br />

Business process management and organizational<br />

structure in an integrated complete solution.<br />

With <strong>IMS</strong> <strong>PREMIUM</strong>, all management information is represented integrated in a<br />

single system and can be retrieved easily and quickly regardless of the company<br />

size or the industry. Processes, organizational structures and resources are clearly<br />

represented, and goals and key performance indicators are communicated in<br />

a transparent manner.<br />

STRATEGY<br />

GOALS<br />

KEY PERFORMANCE<br />

INDICATORS<br />

MEASURED<br />

VALUES<br />

CONTINUOUS<br />

IMPROVEMENT<br />

PROCESS<br />

STRUCTURE<br />

ORGANIZATIONAL<br />

STRUCTURE<br />

RISKS<br />

PROJECTS<br />

The modules Processes, Organization, Key Performance Indicators,<br />

Risk, Improvement, Projects and comprehensive<br />

document management form the basis for implementing<br />

Key<br />

Performance<br />

Indicators<br />

an integral management system, regardless of the company size or the industry.<br />

Organization<br />

Improvement<br />

Navigating a winning course.<br />

Processes<br />

Projects<br />

2 3<br />

Risk


Clear overview + higher efficiency = more success.<br />

. Overview of all management information – all areas are integrated<br />

. Transparency of the organizational units<br />

. Management cockpit with key performance indicators – can be extended to<br />

the Balanced Scorecard (BSC)<br />

. Future-oriented Business Process Management (BPM)<br />

. Consistent improvement controlling (CIP)<br />

. Integral risk management and at the same time Internal Control System (ICS)<br />

. Processes are integrated with quality management and document management<br />

. Multilingualism – including the content<br />

. Integrated communication – automated user information in the event of<br />

changes<br />

. Simple user guidance – clear structuring<br />

. State-of-the-art technology – fully Web-based system<br />

. Simple integration of peripheral systems with connectors<br />

. Supports numerous international standards and norms such as ISO (International<br />

Organization for Standardization), TQM (Total-Quality-Management),<br />

EFQM (European Foundation for Quality Management), Six Sigma, Kaizen/<br />

CIP etc.<br />

Document management with workflow control<br />

and history.<br />

Comprehensive document management is a further element that characterizes<br />

<strong>IMS</strong> <strong>PREMIUM</strong>. Processes, organizational structures, key performance indicators,<br />

projects, risks or improvements can be comprehensively described and documented.<br />

<strong>IMS</strong> <strong>PREMIUM</strong> document management simplifies the integrated management of<br />

any documents and different file formats. It contains functions for the efficient<br />

management of documents, e.g. versioning, status management, review cycles<br />

and authorization, and all that in multilingual versions.<br />

Changes, checks, release and control of documents are carried out using workflows.<br />

The 4-eyes principle, central releases or documented acknowledgement can<br />

be systematically implemented. Depending on the document type, the document<br />

workflows can be adapted and also meet specific requirements of authorities or<br />

regulatory bodies. Existing document systems can be integrated in <strong>IMS</strong> <strong>PREMIUM</strong><br />

using standardized interfaces.<br />

Meets quality<br />

guidelines<br />

and ensures<br />

compliance.<br />

Overview, planning, control. Corporate logbook.<br />

4 5


6<br />

Processes.<br />

The central focus of the integrated management system is on business processes<br />

and Business Process Management (BPM). <strong>IMS</strong> <strong>PREMIUM</strong> enables the simple<br />

design, control and optimization of processes. All business processes are clearly<br />

represented and comprehensively described. The multi-level process structure is<br />

clearly organized from the process overview down to the individual activities.<br />

Process modeling is easy to use. The relevant information, documents and<br />

performance indicators are assigned to each process. All the positions, people<br />

and resources involved in the process are assigned.<br />

<strong>IMS</strong> <strong>PREMIUM</strong> enables the management of all information across locations and<br />

regardless of location. Each company location has the freedom, within a defined<br />

framework, to maintain and supplement its processes with specific data, performance<br />

indicators or risks. The cross-group processes are not affected by this.<br />

Continuity is ensured in spite of this flexibility. In addition, all modules are available<br />

in several languages. All contents can be managed in all required languages<br />

independently and in a decentralized manner. Process transparency is implemented<br />

across areas and company-wide.<br />

Comprehensive Business Process Management (BPM)<br />

made simple.<br />

. User-friendly process overview with representation of key process information<br />

such as phases, input/output, process owner, destination and documents<br />

. Integral information mechanisms via e-mail<br />

. Intuitive, easy-to-use interface, quick process recording<br />

. Process maintenance by process owner or process teams<br />

. Modeling of all corporate processes by representation of the individual levels<br />

. Integrated document management for all documents, data and resources<br />

. Position assignments with roles<br />

. Process control by means of performance indicators<br />

. Centralized and decentralized process management<br />

. Standardized and individualized processes<br />

Cross-group and<br />

country-specific.<br />

Clear and applied in practice.<br />

7


Who does what how where?<br />

8<br />

Organization.<br />

<strong>IMS</strong> <strong>PREMIUM</strong> Organization enables the comprehensive mapping of the corporate<br />

organization. Organizational charts, job descriptions, requirement profiles,<br />

competence matrix and personal descriptions define the management structure.<br />

All the information relating to positions, roles and people are clearly displayed<br />

with just a few clicks.<br />

In conjunction with the <strong>IMS</strong> <strong>PREMIUM</strong> Processes module, this results in a comprehensive<br />

snapshot of all the process structures and responsibilities. Organizational<br />

charts can be created manually or fully automatically on the basis of an imported<br />

structure. Different display and layout formats enable them to be adapted to meet<br />

corporate requirements.<br />

Transparency throughout the whole<br />

management structure.<br />

. Mapping of the corporate structure on the Intranet/Extranet<br />

. Clear representation of positions, competences and staff<br />

. Clear mapping of activities and processes<br />

. Quick and simple navigation through the corporate structure<br />

. Integrated document management<br />

. Position assignments with roles<br />

. Simple data maintenance<br />

. Interfaces to personnel systems such as SAP<br />

. Automatic data transfer from HR and personnel information systems<br />

. Role-based authorization system for user groups or organizational units<br />

9


Everything at a glance.<br />

10<br />

Key Performance Indicators.<br />

Corporate goals and results are compared and presented in a comprehensible<br />

manner in this controlling instrument. The graphical management cockpit provides<br />

all the relevant information for operative and strategic decisions. <strong>IMS</strong> <strong>PREMIUM</strong><br />

includes all relevant control variables across systems and company-wide. If<br />

measures are required in the event of deviations, they are entered directly and<br />

their implementation is monitored. Everything is possible from a simple performance<br />

indicators system to a performance management system on the basis<br />

of a Balanced Scorecard (BSC). Comprehensive graphical reports are available.<br />

Overview with the management cockpit.<br />

. Management cockpit with meaningful performance indicators as a basis<br />

for decisions<br />

. From a simple performance indicator system to a balanced scorecard (BSC)<br />

. Simple capture and comprehensible presentation of corporate goals and<br />

process goals<br />

. View of current results at a glance and comparison by means of graphics<br />

and indicators<br />

. Direct assignment of necessary measures to the relevant performance indicator<br />

. Well-structured controlling of processes, projects and organizational units<br />

. Efficient analysis option using graphical evaluations and comparisons<br />

. Quick to learn and simple to operate<br />

. Simple structure and minimum maintenance<br />

. Interface to systems such as ERP, BDE, finance and accounting etc.<br />

11


Trimmed to operational excellence.<br />

12<br />

Improvement.<br />

The <strong>IMS</strong> <strong>PREMIUM</strong> Improvement module supports the implementation of the continuous<br />

improvement process (CIP) in all areas of the company. Deviations from<br />

goals, suggestions for improvements, audit discrepancies, errors and complaints<br />

can be captured quickly and processed sustainably. The planning and execution<br />

of analyses and measures are based on the Deming cycle Plan-Do-Check-Act.<br />

Processing is carried out in an event-oriented manner via flexible workflow<br />

management. The parties involved are informed of new measures and deadlines<br />

via e-mail and to-do lists in the Web browser. <strong>IMS</strong> <strong>PREMIUM</strong> Improvement<br />

features comprehensive analyses and reports. Responsible persons always have<br />

an overview with regard to implementation of measures, responses, processing<br />

times and costs.<br />

Continuous improvement process (CIP),<br />

efficient and sustainable.<br />

. Configurable contents and procedures for customer complaints, error messages,<br />

suggestions for improvement, deviations from audits and controlling<br />

. Web-based measures management with a flexible workflow<br />

. Monitoring with warning function by means of to-do lists and e-mail<br />

. Configuration of specific flows and requirements<br />

. Integrated document management<br />

. Role concept for user groups<br />

. Cost/benefit analysis<br />

. Search machine for individual queries<br />

. Comprehensive reports and statistics<br />

. Industry-specific add-ons such as 8D reports etc.<br />

13


14<br />

Risk.<br />

The systematic integration of risks in business process management and project<br />

controlling can ensure the effective and sustained control of risks in a company.<br />

Process managers and specialists within the company are equipped with the<br />

knowledge and experience required to identify the various risks. The <strong>IMS</strong> <strong>PREMIUM</strong><br />

Risk Management module forms the basis for sound controlling of the strategic<br />

and operative corporate risks. Identified risks can be classified and described<br />

with all key information. The freely designable risk portfolio provides information<br />

about all risks, their progression and enables comprehensive risk controlling on<br />

the basis of risk measures and risk indicators. The operative risks are monitored<br />

and checked directly in the corresponding business process or in the projects.<br />

Integral risk management and Internal<br />

Control System (ICS) at the same time.<br />

. Risk and compliance management<br />

. Risk portfolio shown over time<br />

. Measures management with status overview<br />

. Management of risk activities in the processes and projects<br />

. Risk monitoring using the cockpit<br />

. Setup of an Internal Control System<br />

. Structuring into classes and groups<br />

. Risk overview lists with traffic light system<br />

. Management of a structured risk catalog<br />

. Multiple management of risk portfolios across the organizational structure<br />

Recognize and minimize.<br />

15


16<br />

Projects.<br />

There are many in-house projects in every organization which tie up personnel<br />

and financial resources. Clear and uniform project administration is essential,<br />

regardless of whether it is an organizational, construction, marketing or investment<br />

project.<br />

The Projects module of <strong>IMS</strong> <strong>PREMIUM</strong> focuses on the management of all projects<br />

within the company, also known as multi-project management, and offers a quick<br />

and simple overview. Projects can be managed right down to the individual<br />

organizational units and across the various levels. <strong>IMS</strong> <strong>PREMIUM</strong> Projects can<br />

also be used for project documentation to ensure central and uniform storage.<br />

Multi-project management for clear, effective<br />

project management.<br />

. Overview of all the projects in the company<br />

. Integration with organizational units and user groups<br />

. Evaluation of project risks using the portfolio<br />

. Project status with regard to costs and deadlines by means of status reports<br />

. Graphic representation of structuring and phases of the projects<br />

. Gantt chart of project schedule<br />

. Use of resources in the individual projects<br />

. Visual status reporting with traffic light system<br />

. Release of projects and tasks via workflow control<br />

. Roles and authorization management<br />

Plan and coordinate.<br />

17


Possibility of integration in different systems such as Microsoft SharePoint.<br />

. The software can be extended, together with Microsoft SharePoint Services,<br />

to form a comprehensive portal solution<br />

. Fully integrated operation of all Microsoft Office products<br />

. Integrated management of all key additional information relating to documents<br />

(project, customer and supplier management)<br />

. Workflows can be defined for simple document management<br />

. Results are obtained quickly in full-text searches, despite decentralized data<br />

management<br />

MS SHAREPOINT<br />

INTEGRAL<br />

Fully Web-based and integrated.<br />

<strong>IMS</strong> <strong>PREMIUM</strong> is based on state-of-the-art Internet technologies. There is no need<br />

for time-consuming client installations, a Web browser and access to the Intranet<br />

or Internet are sufficient. The application is not difficult to learn thanks to a selfexplanatory<br />

and intuitive user guidance.<br />

<strong>IMS</strong> <strong>PREMIUM</strong>, supplied as a full Intranet solution with integrated user management,<br />

can easily be integrated in existing Intranet or content management system<br />

solutions. For integrated logon, existing users can be quickly and easily read in<br />

from Active Directory.<br />

. Browser-independent<br />

. Single sign-on<br />

. User-centered preparation and representation of contents<br />

. Database-based<br />

. Web-based access for all employees, no HTML export required<br />

Basic technology requirements<br />

. Microsoft Windows Server 2003 and higher<br />

. Web server: Microsoft Internet Information Services (IIS) 6.0 and higher<br />

. Database: Microsoft SQL Server 2005 and higher (other databases<br />

on request)<br />

. Browser: Microsoft Internet Explorer, Mozilla Firefox, Apple Safari or<br />

Google Chrome<br />

Simple connection of peripheral systems with connectors.<br />

Users should be able to retrieve all their relevant information quickly and easily<br />

via a self-explanatory platform. <strong>IMS</strong> <strong>PREMIUM</strong> offers many options that support<br />

a targeted integration of the various systems in use.<br />

. Integration of SAP modules<br />

. Integration in ERP systems<br />

. Integration in portals<br />

. DMS integration<br />

. Interface of HR system to <strong>IMS</strong> <strong>PREMIUM</strong><br />

State-of-the-art technology on board. Every team member has his function.<br />

Corporate portal.<br />

BROWSER<br />

PORTAL SOLUTION<br />

SHAREPOINT USER<br />

ORGANIZATION PROCESSES IMPROVEMENT<br />

DOCUMENT AND<br />

DATA MANAGEMENT<br />

<strong>IMS</strong> <strong>PREMIUM</strong> MODULES<br />

18 19<br />

OPERATIVE<br />

INFORMATION<br />

SYSTEMS<br />

ERP<br />

MES<br />

PIS<br />

KEY PERFORMANCE<br />

INDICATORS RISK PROJECTS<br />

CRM<br />

OTHER<br />

FUNCTION<br />

SYSTEM


20<br />

Find out more.<br />

Online presentation<br />

You can easily watch a live demo on your own screen via the Internet and<br />

telephone. There is no need to install any software on your PC. We will present<br />

you with <strong>IMS</strong> <strong>PREMIUM</strong>, tailored to meet your requirements. The benefits are<br />

demonstrated directly using real-life customer examples. Our advisors can<br />

personally answer your questions immediately. An efficient and time-saving way<br />

of providing information. Contact us to request an online presentation with no<br />

obligation. We are looking forward to making an appointment with you.<br />

Test accounts<br />

See the performance and intuitive handling of <strong>IMS</strong> <strong>PREMIUM</strong> for yourself. A test<br />

account allows you to experience at your leisure the enormous integration options<br />

and versatile functions of <strong>IMS</strong> <strong>PREMIUM</strong>. Create a process of your organization<br />

in the <strong>IMS</strong> <strong>PREMIUM</strong> Processes module, for example. Or run through an improvement<br />

measure in the <strong>IMS</strong> <strong>PREMIUM</strong> Improvement module. Capture and manage<br />

a performance indicator of your company, evaluate a risk in portfolio management<br />

or create a project in <strong>IMS</strong> <strong>PREMIUM</strong> Projects. We are looking forward to hearing<br />

from you. We would be happy to arrange an appointment for a brief product<br />

presentation and send you a personal login.<br />

Downloads<br />

Detailed information about all the <strong>IMS</strong> <strong>PREMIUM</strong> modules can be downloaded<br />

from our Web site.<br />

Partner network<br />

A wide network of competent partners is available for advice, training and<br />

support. A high standard of quality is ensured through regular initial and further<br />

training of our partners.<br />

Contact us.<br />

www.ims-premium.com

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