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Reports / Anne Summers Reports<br />

S’electric<br />

The super snazzy Tesla roadsters have their ardent fans<br />

but the electric auto industry in the US and around the<br />

globe faces formidable hurdles before it can oust the<br />

conventional car, reports David Hay.<br />

39


Reports / Anne Summers Reports<br />

IT WAS FIFTY YEARS AGO THAT THE NEW<br />

Ford Mustang became such a sensation in<br />

the US that it graced the covers of both Time<br />

and Newsweek. But now American automobile<br />

enthusiasts have found another car to dream<br />

about: the Tesla Model S. What’s more, their hope<br />

is that this all-electric Tesla, manufactured in<br />

California, will disrupt the traditional American<br />

auto industry and force manufacturers to change<br />

the way they think about motoring in the twentyfirst<br />

century.<br />

The company derives its name from Nikola Tesla<br />

(1856–1943), the Serbian inventor and engineer<br />

who created the induction motor and alternatingcurrent<br />

(AC) power transmission. When it was<br />

founded in 2002, Tesla Motors set out to be as<br />

inventive, albeit perhaps a hundred years later,<br />

so it’s no surprise that its Model S is all electric.<br />

Thus, with a motor that has perhaps half a dozen<br />

moving parts compared to hundreds in an internal<br />

combustion engine, the Model S not only alters the<br />

way you drive—there’s no engine noise—it offers<br />

the consumer a longer-lasting product.<br />

As such it’s a radical and welcome change for the<br />

American driver, and has won plaudits from both<br />

drivers and auto critics since its introduction in<br />

2013. Jake Fisher, Consumer Reports’ director of<br />

auto-testing, for instance, called the Model S “the<br />

very best car I’ve ever driven”. And late last year,<br />

when Tesla Motors opted to put its next model in<br />

one of its Silicon Valley showrooms—a gullwingdoored<br />

crossover, the Model X, not due to be sold<br />

until, at the earliest, the middle of 2015—hundreds<br />

showed up, causing absolute pandemonium.<br />

But while this admittedly wonderful car has<br />

acquired an impassioned fan base, the company<br />

has a long way to go to change the way the giant<br />

American auto industry makes cars.<br />

At US$70,000, the price puts the Tesla in the<br />

heart of the American luxury-car market, where a<br />

no-frills, medium-sized Mercedes E-class starts at<br />

around US$55,000. (The bestselling Honda Accord<br />

runs to just over US$21,000.)<br />

Electric vehicles (EVs) make up a tiny portion<br />

of the American auto market. In 2013, 97,507 EVs<br />

were sold in the US. That’s 0.6 per cent of the over<br />

16 million cars the auto industry as a whole expects<br />

to sell this year.<br />

Tesla’s first offering, a two-seater called the<br />

Roadster, introduced in 2008, has sold only 2400<br />

units. Governor Arnold Schwarzenegger purchased<br />

one, although later quietly returned it, finding the<br />

car hard to get into for a big man. “He’s more of a<br />

Hummer guy,” reported Gawker.<br />

Last quarter, Tesla reported that it increased<br />

production of the Model S to an annual 25,000<br />

units, with nearly 5000 of these<br />

slated for export. Despite the wild<br />

enthusiasm of the tech industry—<br />

echoed by Wall Street, which has<br />

boosted the price of Tesla stock<br />

from US$34 in January 2013 to<br />

over US$200—and the positive<br />

Nikola Tesla<br />

astonished<br />

the world by<br />

demonstrating<br />

the wonders<br />

of alternating<br />

current<br />

electricity in<br />

1893.<br />

SOURCE:WIKIMEDIA<br />

reception from the marketplace,<br />

can the Tesla really be the gamechanger<br />

its fans want it to be?<br />

One could never admit to such<br />

doubts when talking with a Model<br />

S owner. Undeniably handsome,<br />

the luxury Model S is not overly<br />

flashy. It is not designed to make<br />

an overt statement about class or<br />

power like a Maserati or Jaguar’s<br />

new F-type. Being electric, only the tyres and the<br />

wiper-blades need regular replacement. Without<br />

valves, cam-shafts, connecting rods, a crankshaft,<br />

gears, clutches or any of the other complexities<br />

of a car with an engine and a transmission, it<br />

needs almost no servicing. Even its brake pads last<br />

longer since the bulk of its stopping is done via<br />

regenerative braking, which turns the electric motor<br />

into a generator to recharge the battery pack.<br />

WHAT DIFFERENTIATES THE MODEL S<br />

from previous electric cars and its gasolineusing<br />

competitors is how it drives. Unlike other<br />

electric cars, or such hybrids as the sluggish Prius,<br />

or VW’s mass-market diesel models, Tesla goes like<br />

a rocket. Phillip Thomas, from the website The Truth<br />

About Cars, says “the driving experience—devoid<br />

40


Reports / Anne Summers Reports<br />

of gasoline, piston-actuated thrust, and multigear<br />

transmissions, is startling in how it delivers a nearsilent<br />

freight train of torque from the rear wheels”.<br />

That’s only a small part of the difference. In a<br />

Model S power, speed and the feel of the road are<br />

not experienced in the same way: there is no engine<br />

noise, a sound that you rely on to tell you how fast<br />

you’re going and how the car is handling. Travelling<br />

inside a Tesla becomes comparable to flying: eerie at<br />

first perhaps, but exhilarating.<br />

Adds Thomas, “what most publications can’t<br />

tell you is how you have to alter your own sensory<br />

perceptions when driving this car at speed”.<br />

The Consumer Reports review says, “the Tesla is<br />

brimming with innovation. Its massive, easy-touse<br />

17-inch touch screen controls most functions.<br />

And with its totally keyless operation, full Internet<br />

access, and ultra-quiet, zero-emission driving<br />

experience, the Tesla is a glimpse into a future where<br />

cars and computers coexist in seamless harmony”.<br />

Indeed, Tesla Motors’ computer system monitors<br />

every car’s performance and readiness post-sale,<br />

and like digital phone manufacturers, the company<br />

sends out “software updates”. Tesla wants your car<br />

to get better with time, not get worse.<br />

In the face of such innovation and service, the<br />

traditional American auto manufacturers have<br />

decided to fight back, especially since Tesla appears<br />

to have the high-end of the EV market all to itself.<br />

Apart from the upcoming BMWi3, nearly all the<br />

EVs for sale in the US are electric versions of small<br />

cars such as the Ford Focus Electric (193 sold last<br />

December) or the Honda Fit EV (51 sold that<br />

same month).<br />

But these car-makers appear not to have learned<br />

a great deal from Elon Musk, Tesla’s flamboyant<br />

CEO. (See page 42.) Earlier this year Cadillac<br />

unveiled a US$75,000 fancy hybrid known as the<br />

ELR. But the luxury car-maker was still hedging<br />

its bets: the ELR was simply another hybrid, which<br />

meant downplaying any innovative edge in their<br />

marketing.<br />

Then the car-maker made a bigger error. The<br />

heart of the Tesla message is that when you drive<br />

one of their cars, you are part of the solution for<br />

the future. Cadillac’s commercials, however, which<br />

aired during the Winter Olympics, branded their car<br />

as a prize worthy only of the brashest of American<br />

strivers: the egomaniacal businessman. The ad was<br />

criticized mercilessly. This marketing misstep proved<br />

emblematic of Cadillac’s entire effort. Sales of the<br />

ELR have proven dismal, with just 241 sold so far<br />

this year.<br />

DOES THAT MEAN THAT TESLA, WITH ITS<br />

glowing reviews and excited fan base, had<br />

opened up a market where its car and its future are<br />

unassailable? Hardly.<br />

For starters, there remain serious questions<br />

about the practicality of the Model S. How far can<br />

it go between charges, and how long does it take to<br />

recharge? Are there charging stations for a long trip?<br />

Tesla wants your car<br />

to get better with<br />

time, not get worse.<br />

To find answers, I visited the Tesla showroom in<br />

the heart of the art gallery district in Manhattan’s<br />

North Chelsea. It is just down from Pace Galleries<br />

and around the corner from Gagosian and the new<br />

Annabelle Selldorf building which is Nicole Kidman’s<br />

New York residence. I wanted to see whether a Tesla<br />

would be suitable for my own driving habits.<br />

In New York I would have to keep the car in<br />

a garage, preferably one that had a 240V supercharger.<br />

There are over 30 garages that currently<br />

have such chargers. Should I live outside the city, I<br />

could have a super-charger installed in my garage—<br />

it’s small and cool-looking and can be affixed to<br />

the wall—or I could simply use a normal electrical<br />

outlet, although charging this way can take twice as<br />

long, a day-and-a-half in some instances.<br />

Many Tesla owners confess that charging their<br />

41


Reports / Anne Summers Reports<br />

car is a bit like charging your phone: you just have<br />

to remember to do it. (The company’s blogs are full<br />

of comments about who charges their car where—<br />

parking near an outlet at work, for instance—and<br />

making sure their charge covers the distance of a<br />

commute.)<br />

A drive upstate in New York, a distance of 150<br />

miles (240 km), is easily within the Model S’s top<br />

range of 260 miles (418 km), but on a longer trip<br />

to Cape Cod, I would need to take advantage of<br />

charging stations located at roadhouses either along<br />

or close to the main freeway, the I-95. Obviously<br />

this would take more planning than setting out in a<br />

The availability of<br />

charging stations is<br />

only one of Tesla’s<br />

challenges. The<br />

battery is another.<br />

gas-powered car and expecting petrol to be readily<br />

available, but there is an app—PlugShare—to help<br />

me out. To recharge my battery to give me enough<br />

energy for another 170 miles (274 km) at one of<br />

these stations takes 40 minutes.<br />

Tesla believes concerns about long-distance EV<br />

travel will dissipate in the next few years. According<br />

to the company, there will be charging stations<br />

housing the electric equivalent of a petrol pump<br />

accessible to 98 per cent of the population by the<br />

end of 2015.<br />

Last February, two teams from the company<br />

drove Model Ses from Los Angeles to New York and<br />

back. Relying on super-chargers that were already<br />

in place their route took them through Arizona and<br />

Utah, then north Wisconsin, and finally through<br />

Ohio and Pennsylvania to New York.<br />

While the Tesla charging network is expanding<br />

rapidly in the US, its absence has impeded<br />

international acceptance. In Norway, where the<br />

Model S is now the country’s bestselling vehicle,<br />

outpacing the Volkswagen Golf and the entire Ford<br />

line, Musk stepped in, paying for more than 50<br />

charging stations. When the company sold their<br />

first cars to customers in China last month, Musk<br />

told reporters Tesla would be investing millions in<br />

the installation of new charging stations. (Tesla is<br />

committed to opening a manufacturing plant in<br />

China within four years.)<br />

But the availability of charging stations is only<br />

one of Tesla’s challenges. The battery is another.<br />

Experts and Wall Street analysts have concerns<br />

that range from the dwindling supply of lithium (a<br />

key battery component) to, more recently, safety.<br />

Late last year, rocks punctured the aluminium plate<br />

under the car that protects the battery and ignited<br />

two calamitous fires. No one was hurt, but Tesla has<br />

since changed the design so that the plates are now<br />

made of titanium.<br />

Tesla is investing US$5 billion in a battery factory<br />

to be located in the southwest. Making such an<br />

investment before there is guaranteed demand<br />

for these highly specialized cars runs counter to<br />

standard practice in the auto industry, which waits<br />

to see higher demand before increasing investment.<br />

But without a guaranteed supply, Tesla, unlike<br />

nearly every other car company since it makes<br />

only electric vehicles, cannot expand. Recently the<br />

Wall Street Journal interviewed four experts in the<br />

field, all of whom considered the magnitude of this<br />

investment by a company that had nearly gone<br />

under once—it was on life support in late 2008—as<br />

being entirely too risky. In May 2014 Standard &<br />

Poor’s gave the company—whose stock had grown<br />

fourfold over the last year—a junk credit rating<br />

because of “‘considerable anxiety’ about its longterm<br />

prospects”.<br />

ANOTHER SIGNIFICANT CONCERN COMES<br />

from the attacks on Tesla by traditional car<br />

dealers upset with the company’s sales model. Like<br />

Apple, Tesla prefers to sell its cars either through<br />

43


Reports / Anne Summers Reports<br />

their website or from their exclusive stores located<br />

in upscale areas such as the Chelsea gallery district<br />

of Manhattan. In so doing they are rejecting the<br />

traditional dealership model which dictates that all<br />

cars from American manufacturers have to be sold<br />

through car dealerships.<br />

Trade associations representing these dealers<br />

and their sales monopoly have had Tesla banned<br />

from being sold directly to consumers in four states,<br />

including New Jersey and North Carolina. (In mid-<br />

May the Federal Trade Commission stepped in and<br />

recommended such bans be repealed.)<br />

The dealers, however, are not letting up. Even in<br />

New York State, the company has had to enter into<br />

an agreement to open no more of its own stores,<br />

and to sell additional Teslas through some version of<br />

a dealership. The car dealers maintain that it is they,<br />

by fixing cars that might be recalled, who are the<br />

consumer champions, not Tesla.<br />

Many disagree. But if the dealers are successful,<br />

it will have a negative impact on Tesla’s already<br />

uncertain bottom line. All these pushbacks from the<br />

established auto industry underscore how hard it<br />

will be for Tesla to change the way Americans think<br />

about their cars. For many, the pleasure of driving<br />

has soured. Many younger Americans have sworn<br />

off driving altogether. But Musk argues that to bring<br />

driving back—remember when people talked about<br />

“the art of driving”?—a manufacturer has to be<br />

innovative.<br />

Tesla’s design studio is in suburban Los Angeles,<br />

not too far from Bel Air where Musk currently<br />

lives. His current obsession is the upcoming Tesla<br />

Model X. He is in the studio every day, challenging<br />

conventional wisdom on every detail. Right now he<br />

wants to do away with side mirrors, replacing them<br />

with an exterior camera, and small interior screens<br />

in the door where not only are the objects behind<br />

you shown but their distance and speed from your<br />

car are displayed.<br />

All he needs to do is get the National Transportation<br />

Highway Administration to change their regulations,<br />

a process Musk thinks could take ten years.<br />

But it’s a way of thinking, of challenging long-held<br />

conventions that gives the Tesla fans hope. Not only<br />

are they driving the car of the future now, there may<br />

well be many more of them in that future.<br />

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