as flexible a - Donau Versicherung

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Management Jutta Frühberger (member of the extended Board of Management), Board Member Roland Gröll, General Manager Johanna Stefan, Board Member Robert Haider, Gertrud Drobesch (member of the extended Board of Management) Executive Board General Manager Johanna Stefan ■ Management of the Company ■ Official representation of the Company, Public Relations ■ Regulatory Authorities and Associations ■ Human Resources ■ Accounting ■ Overseas Operations ■ Marketing and Advertising ■ Provincial Offices ■ Sales Life Insurance, Health Insurance and Property & Casualty ■ Asset Risk Management Board Member Roland Gröll ■ Life Insurance ■ Health Insurance ■ Asset Management and Investments (including Real Estate and Participating Interests) ■ Collection ■ Buildings Board Member Robert Haider ■ Underwriting ■ Company Organization/Information Technology ■ Reinsurance Property & Casualty ■ Legal ■ Relationship with BIAC Business Insurance Application Consulting GmbH Extended Board of Management Gertrud Drobesch ■ Human Resources Manager Jutta Frühberger ■ Manager Claims Department 6
Mission Statement DONAU Versicherung AG Vienna Insurance Group is among the top insurance companies of Austria and can look back to over 145 years of experience in rather turbulent times. Founded in the same year in which the famous Donauwalzer was composed by Johann Strauss, DONAU has ever since accepted the challenges with great dedication and commitment. Through their competence and reliability more than 1,400 staff working in nine provincial offices and in a great number of branch offices all over Austria offer comprehensive and individual service and support to almost one million customers. It is our aim to be as close as possible to the requirements of the DONAU client with modern, innovative and fexible products and to offer optimum security in all branches of business in accordance with our motto “As Flexible as Life!”. For our Clients It is in line with our entrepreneurial spirit to cater to the wishes and needs of our customers. Together with our clients we compile their personal requirements for security and provisions for the future. This way, we establish a longterm positive relationship, as well as mutual trust and satisfaction. For our Staff Our managers are role models for all members of staff. They transfer responsibility and competence, and involve their staff in the decision-making process. Every member of staff can depend on the entire team. The experience, the training and the security of a large insurance company provide DONAU staff with the background they need for their work. For our Shareholders Our prudent business strategy guarantees a long-term improvement of the earning position and the financial strength of the DONAU. With new ideas and improved solutions we meet economic challenges. We live the change and use our potential to enhance business results. For Society We are conscious of our responsibility as an important Austrian economic factor. Information and transparency vis-à-vis the public are very important to us and are permanently maintained. In addition to our tasks on the microand macro-economic level we promote cultural, sports and social events. 7
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Page 3 and 4: As Flexible as Life! This is not on
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Page 11 and 12: An internal project group consistin
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Page 15 and 16: Unisex Tariffs With effect from 21
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Page 21 and 22: Vienna Insurance Group Vienna Insur
Page 23 and 24: Welcome to the family of VIENNA INS
Page 25 and 26: DONAU at a glance - Key Figures 201
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as flexible a - Donau Versicherung

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