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Lessons Learned from Cross<br />

System Strategies in Child<br />

Welfare


Lessons Learned from Cross System<br />

Strategies in Child Welfare<br />

Panelists:<br />

•Nancy Hansen, MSW, DES/DCYF<br />

•Carmen<br />

Preciado, , LCSW, DES/DCYF<br />

•Ron<br />

Carpio, , MSW, TERROS<br />

•Jack Robinson MA, LPC, LISAC , TERROS<br />

•Tracy Stevens, M.A., Westcare Arizona<br />

•Jesus Gonzales , insert, SEABHS<br />

•Grace Diaz, B.A., AzPac


An Overview<br />

of the<br />

AFF Program


Why Did We Start This Work?<br />

Families, Child Welfare, TANF<br />

& Substance Abuse<br />

• Over 10 years, fueled by substance<br />

abuse, the number of abused <strong>and</strong><br />

neglected children has doubled:<br />

– 1986 – 1.4 million<br />

– 1997 – more than 3 million<br />

– Eight times greater than the increase in the<br />

children’s s population<br />

• * ”No Safe Haven”,Center on Addiction & Substance Abuse at Columbia University


Adoptions <strong>and</strong> Safe Families<br />

Act (ASFA)<br />

• ASFA was passed into law by Congress in 1997.<br />

• Congress was concerned over the length of time children<br />

were living in foster care<br />

• ASFA requires that the courts begin the process to<br />

terminate the parental rights of parents who have had<br />

children in foster care <strong>for</strong> 15 months out of the last 22<br />

months.<br />

• If a parent is in treatment <strong>for</strong> alcohol or drug abuse, they<br />

might not lose their parental rights if they stay in treatment,<br />

attend all court dates <strong>and</strong> show a desire/capcity<br />

to be<br />

reunited with their children.


Arizona Senate Bill<br />

1280<br />

• Innovative legislation - SB 1280 created<br />

AZ. Families F.I.R.S.T. (Families in<br />

Recovery Succeeding Together)<br />

• A Steering Committee chaired by the<br />

Governor’s s Office, with representation from<br />

the Legislature, the Judiciary <strong>and</strong> Child<br />

Advocacy guided ADES & ADHS in the<br />

development <strong>and</strong> implementation<br />

• Outcome Driven


What would it take<br />

to do this work?<br />

• Partnership between Arizona Departments of<br />

Economic Security <strong>and</strong> Health Services<br />

• Underst<strong>and</strong>ing systemic issues in Child<br />

Welfare, Employment, Substance Abuse &<br />

the Courts<br />

• Statewide change of substance abuse<br />

treatment <strong>for</strong> families in Child Welfare <strong>and</strong><br />

TANF towards Family Centered Practice


Legislative Outcomes<br />

Increase <strong>and</strong> improve the:<br />

• Availability<br />

• Timeliness<br />

• Accessibility<br />

of Substance Abuse Treatment


Per<strong>for</strong>mance Measures<br />

Reduction in:<br />

• Recurrence of child abuse <strong>and</strong> neglect<br />

• Substance abuse<br />

• # of days in foster care<br />

Increase in:<br />

• Obtaining or maintaining employment<br />

• # of children - permanency


Program<br />

Entry<br />

TANF<br />

CPS<br />

Report<br />

Arizona Families F.I .R.S.T. - SB 1280 Model<br />

Jobs<br />

CPS<br />

Pre-<br />

Screening<br />

Referral<br />

Case<br />

Management<br />

in DES<br />

Jobs<br />

Case<br />

Manager<br />

CPS<br />

Case<br />

Manager<br />

Screening, Service &<br />

Funding Coordination<br />

Outreach,<br />

Engagement<br />

& Screening<br />

Assessment<br />

Collaborative Partners<br />

Supportive Services<br />

• Child Care<br />

• Transportation<br />

• Housing<br />

Substance<br />

Abuse<br />

Education<br />

Out-Patient<br />

Intensive<br />

Out-Patient<br />

Residential<br />

Treatment<br />

Aftercare<br />

Within 24 hours Within 5 working Days<br />

Referral Screening Assessment<br />

Essential Elements<br />

• Outreach & Engagement<br />

•Motivat ional Interviewing & Ret ent ion<br />

•Relapse Ma na gement<br />

•Services <strong>for</strong> Children (Therapeutic Family Involvement)<br />

•Peer Support, Mentoring or Recovery Coaches<br />

•Gender-Specific Treatment<br />

•Family Focused & Child Centered<br />

• Culturally Responsive & Community Specif ic<br />

Referral to First Therapeutic Service - 14 days


Essential Elements<br />

• Outreach & Engagement<br />

• Motivational Interviewing & Retention<br />

• Relapse Prevention & Management<br />

• Gender-Specific Treatment<br />

• Family Focused & Child Centered<br />

• Culturally Responsive<br />

• Community Specific


Treatment Interventions<br />

• Outreach Engagement/Re<br />

Re-engagement.<br />

• Comprehensive Assessment.<br />

• Outpatient Substance Abuse Treatment.<br />

• Residential Treatment.<br />

• Case Management Services.<br />

• Supportive Services.<br />

• Aftercare Services.


Community Specific Best Practice<br />

Strategies<br />

• TERROS – Co Location<br />

• Westcare – Sober Living Environments<br />

• SEABHS – Integrated Family Teams<br />

• AzPac – Drug Court


TERROS, Inc.<br />

Families F.I.R.S.T. Co-location<br />

Project<br />

Ron Carpio, , MSW<br />

Jack Robinson MA, LPC, LISAC


Project History<br />

• Idea was presented in 2000<br />

• Challenge to sell to both parties<br />

• Team had experienced an unsuccessful<br />

attempt<br />

• Challenged by “Urban Legends”


Urban Legends<br />

• Clients will not come <strong>for</strong> services<br />

• Clients will be intimidated by CPS workers<br />

• Clients will not see treatment providers as<br />

separate from CPS<br />

• CPS will interrupt <strong>and</strong> distract clients<br />

• FF team building will be compromised.<br />

• Reduces staff’s s availability to provide client<br />

services<br />

• Client confidentiality will be compromised


Implementation Process<br />

• Established a co-location workgroup<br />

• Workgroup met monthly<br />

• Established pilot site<br />

• Worked out the “bugs”<br />

• Established next site<br />

• Developed co-location process


Project Overview<br />

• TERROS staff is co-located at 9 CPS sites<br />

• Provide SA expertise at TDM meetings<br />

• Improve coordination <strong>and</strong> communication<br />

• Forum to educate CPS staff on addiction <strong>and</strong><br />

addiction treatment.<br />

• Forum to educate FF staff on CPS responsibilities<br />

<strong>and</strong> philosophy.<br />

• Increase opportunities to engage families at the<br />

CPS offices


Families F.I.R.S.T. Co-Location<br />

Sites<br />

• DCYF District Office<br />

• 4000 North Central<br />

Ave<br />

• Glendale<br />

• Thunderbird<br />

• Gilbert<br />

• Avondale<br />

• Tempe<br />

• South Mountain<br />

• Talavi


SOBER HOUSING<br />

WestCare Arizona<br />

Tracy Stevens, M.A.<br />

Area Director<br />

Westcare Arizona


RURAL AREA<br />

• The sober living houses are located in<br />

Bullhead City, Arizona.<br />

• We are a desert area with extremely<br />

high temperatures.<br />

• We provide services to clients in<br />

Mohave <strong>and</strong> La Paz Counties which is<br />

approximately a 500 square mile area.


WHY IS IT A PROGRAM NEED<br />

• There are no Substance Abuse Residential<br />

facilities <strong>for</strong> people seeking treatment in Mohave<br />

or La Paz Counties.<br />

• Our 12 step community is very small.<br />

• There are a limited number of outpatient<br />

substance abuse treatment providers in either<br />

County.<br />

• Most clients in this area are on AHCCCS <strong>and</strong><br />

there is only one AHCCCS provider throughout<br />

Mohave County <strong>and</strong> only a couple in La Paz<br />

County.


HOW IT WORKS<br />

• Blossom House is a 90 day to 6 month program <strong>for</strong> women<br />

(children).<br />

• Emery House is 6 month program <strong>for</strong> men.<br />

• Highly structured <strong>and</strong> peer motivated.<br />

• Attendance at 12 step meetings daily.<br />

• Attendance at gender specific house meetings weekly.<br />

• Chores <strong>and</strong> curfews.<br />

• Resume <strong>and</strong> job search guidance.<br />

• Individual counseling available.<br />

• Substance abuse <strong>and</strong> domestic violence counseling<br />

provided at no cost.


HOW IT WORKS<br />

• R<strong>and</strong>om UA testing.<br />

• Bus tickets provided.<br />

• Vouchers <strong>for</strong> WestCare Thrift Store<br />

provided.<br />

• All household supplies, linens, dishes, etc…<br />

provided.<br />

• Staple foods provided.<br />

• Therapeutic environment.<br />

• Client’s s are required to seek <strong>and</strong> maintain<br />

employment.


BLOSSOM HOUSE


EMERY HOUSE


CHALLENGES<br />

• Clients often do not have the funds to<br />

pay <strong>for</strong> 1 st weeks rent.<br />

• Limited public transportation system.<br />

• Client’s s have minimal education.<br />

• Client’s s have very little prior work<br />

experience.<br />

• Due to criminal history, most client’s<br />

can only obtain employment at fast<br />

food restaurants.


CHALLENGES<br />

• The areas largest employers are the<br />

casinos. Many any client’s s are on<br />

probation <strong>and</strong> this makes getting<br />

fingerprint clearance almost<br />

impossible.<br />

• Since the houses are located in<br />

Bullhead City, most clients do not want<br />

to relocate to be in a sober<br />

environment.


SUCCESSES<br />

• Blossom House served 51 clients in<br />

2006. Approximately 35% (17) are still<br />

sober today.<br />

• Emery House served 65 clients in<br />

2006. Approximately 25% (16) are still<br />

sober today.<br />

• 8 women gave birth during their stay at<br />

Blossom House to Substance Free<br />

babies.


SUCCESSES<br />

• 75% of women were employed at the time of<br />

completion/discharge from Blossom House.<br />

• 85% of men were employed at the time of<br />

completion/discharge from Emery House.<br />

• United Way has provided scholarship money to<br />

help clients pay <strong>for</strong> first weeks rent.<br />

• Developed excellent relationships with community<br />

collaborators due to the success at both Emery<br />

<strong>and</strong> Blossom House.


SEABHS<br />

Integrated<br />

Family Team Process<br />

Jesus Gonzales<br />

“Integrating Child <strong>and</strong> Adult services”<br />

Revised 6/30/07


Integration of Child <strong>and</strong> Adult Services<br />

Through integration of the AZ Vision <strong>and</strong> 12<br />

Principles <strong>and</strong> the Principles of Person<br />

Centered <strong>Plan</strong>ning, SEABHS developed an<br />

integrated approach to serving families<br />

where the process is the same <strong>for</strong> everyone<br />

regardless of age, referral source, or focus<br />

of treatment.


Complex Needs Families<br />

Many of the families served by SEABHS have<br />

both parents <strong>and</strong> children enrolled in behavioral<br />

health services.<br />

These are often complex needs families with<br />

involvement in multiple state agencies including<br />

Child Protective Services (CPS), Adult or<br />

Juvenile Probation, Department of Corrections,<br />

etc.<br />

Traditional approaches to treatment have been<br />

unsuccessful <strong>for</strong> these families.


MCAS - Pregnant <strong>and</strong> post-partum partum substance<br />

abusing women. Services will be <strong>for</strong> the<br />

mother <strong>and</strong> the at risk child(ren).<br />

Arizona Families FIRST - Families involved in<br />

CPS as a result of substance abuse issues.<br />

Both MCAS <strong>and</strong> AFF populations are complex<br />

needs families <strong>and</strong> include referrals through<br />

the Arizona Families First program.


Coordination: Enrolled Parent <strong>and</strong> Child<br />

• Integrated services <strong>for</strong> the family<br />

• Single Family Team, including common members<br />

<strong>and</strong> client-specific members<br />

• Individualized service plan with<br />

common family objectives as well<br />

as individualized objectives<br />

• Common FT meeting with separate<br />

individual meetings as needed


SEABHS<br />

SUCCESS<br />

STORY


CHALLENGES


Drug Court<br />

Grace Diaz, B.A.<br />

AzFF Program Coordinator<br />

Catholic Charities


Overview of Family Drug Court<br />

• History: Drug<br />

Court began in<br />

February 1999 in<br />

Prescott<br />

• Purpose<br />

• Participants<br />

• Requirements


AFF Involvement<br />

• Collaboration with FDC started in Jan 2001<br />

• All FDC clients since 2001, have been AFF<br />

clients<br />

• Numbers: 166 as of 12/2006.<br />

• Facilitation of treatment services<br />

• Re-engagement<br />

engagement


Participation in the drug court<br />

staffing<br />

• Comprehensive update to<br />

the Judge<br />

• Drug screening results<br />

• Participation in treatment<br />

• Client’s s progress across<br />

multiple services<br />

• Problem solve with other<br />

team members around<br />

specific issues


Provision of supportive services<br />

• Facilitating acceptance into a halfway house<br />

• Transportation assistance to treatment related<br />

services.<br />

• Assisting with purchase of drug screening<br />

• Gender specific family counseling<br />

• Aftercare services to benefit reunification


Benefits to Clients<br />

Incentives<br />

• Praise from the judge<br />

• One on one dialogue with the Judge at each Court visit<br />

• Positive rein<strong>for</strong>cement<br />

• Reduction of community service time<br />

• Progression through the phases<br />

• Decrease in drug screen<br />

• Decrease in court appearances<br />

• Feeling of success<br />

Graduation rate 42%


Consequences/Sanctions<br />

• Warning from the Judge<br />

• Increase in 12-Step meetings<br />

• Additional community Service hour<br />

• Jail time<br />

• Increase in drug screens<br />

• Increase in Court appearance<br />

• Return to previous phase<br />

• Change in probation status<br />

• Termination from program <strong>and</strong> incarceration<br />

• Filing of a petition to sever parental rights


Upon successful completion <strong>and</strong> graduation<br />

participants may at that time benefit from:<br />

• Family reunification<br />

• Completion of drug treatment<br />

• Dismissal of charges<br />

• Honorable discharge from probation<br />

• Employment<br />

• Clean <strong>and</strong> sober lifestyle<br />

• Development of pro-social network


Outcomes<br />

• Drug Free babies<br />

born since<br />

inception of<br />

program<br />

• Children reunified<br />

• Development of<br />

healthy, sober,<br />

friendships<br />

• Creation of support<br />

systems.


Best practice<br />

approaches<br />

contribute to<br />

positive<br />

outcomes <strong>for</strong><br />

children <strong>and</strong><br />

families!


New AFF Referrals<br />

n = 4,727<br />

SFY 2006<br />

Referral Outreach<br />

n = 4665<br />

97% of new referrals<br />

Individuals Accepting Services<br />

n = 4,272<br />

90% of new referrals<br />

Individuals Assessed<br />

n =3,171<br />

67% of new referrals<br />

New AFF Clients<br />

n = 2,902<br />

72% of total AFF clients<br />

Coninuing AFF Clients<br />

n = 1,112<br />

28% of total AFF clients<br />

Total AFF Clients<br />

n = 4,014


Timeliness, Availability, <strong>and</strong><br />

Accessibility of Services<br />

• More than 16,400 individuals referred<br />

to the program in five years<br />

• Over 90% were contacted through<br />

outreach <strong>and</strong> engagement in five<br />

years<br />

• Rapid contact within a day or two<br />

• Nearly 70% received a substance<br />

abuse assessment<br />

• Coordinated <strong>and</strong> comprehensive<br />

array of services


Alcohol <strong>and</strong> Drug Problems<br />

(2006)<br />

• Over 50% of AFF clients reported using<br />

alcohol or illegal substances in the 30<br />

days prior to assessment<br />

• Most common substances used:<br />

– Methamphetamines – 29%<br />

– Alcohol – 26%<br />

– Marijuana – 24%<br />

– Cocaine/crack – 8%<br />

• Polysubstance use – 62%


• Over 60% of client program closures (n =<br />

1605) demonstrated no drug use at all<br />

during their participation in the program,<br />

as verified by drug screenings.


Child Safety <strong>and</strong> Reduction<br />

of Child Abuse <strong>and</strong> Neglect<br />

• Children of AFF caregivers experienced less<br />

subsequent neglect <strong>and</strong> abuse compared to<br />

state averages.<br />

– Out of 4,014 AFF clients, only 2% received a<br />

“substantiated” report finding based on one or<br />

more allegations filed subsequent to their<br />

enrollment in the AFF program.<br />

– Overall rate reported nationally <strong>for</strong> an 11-month<br />

period was 8% (Fluke et al, 2005).


Permanency <strong>for</strong> Children<br />

Through Reunification<br />

• Children of AFF caregivers achieved<br />

permanency at rates that exceeded<br />

the state average.<br />

– Over 900 children of AFF<br />

caregivers achieved permanency<br />

this year.<br />

– 68% of AFF children reunified.<br />

– 51% overall reunification rate<br />

reported by CPS <strong>for</strong> the period<br />

ending March 31, 2005.


In Summary<br />

• During the course state fiscal year 2006,<br />

4,014 individuals reported to Child Protective<br />

Services <strong>for</strong> neglect or abuse of their<br />

children, <strong>and</strong> known to have ongoing issues<br />

related to the use of alcohol <strong>and</strong> drugs, have<br />

been served by this innovative program.


• In 2006, more than 650 children have been<br />

returned to the custody of their parents without<br />

a recurrence of suspected neglect or abuse.<br />

• Parents have experienced success in<br />

addressing their substance use problems.<br />

• More than 60% of clients who completed their<br />

participation in AFF services demonstrated no<br />

drug use at all during their participation in the<br />

program, as verified by drug tests.


• Families have been able to access a<br />

seamless network of treatment services <strong>and</strong><br />

supports designed to promote ongoing<br />

recovery <strong>and</strong> family stability.


Conclusions<br />

Special design of this program facilitates:<br />

• Engagement of a hard to reach population<br />

• Bridging systems to enhance client outcomes<br />

• Integrating best practices to meet community<br />

need


Questions<br />

<strong>and</strong><br />

Answers


For More In<strong>for</strong>mation<br />

• Aimee Amado –<br />

DES/DCYF<br />

AAmado@azdes.gov<br />

• Carmen Preciado -<br />

DES/DCYF<br />

CPreciado@azdes.gov<br />

• Ron Carpio or<br />

Jack Robinson - TERROS<br />

Ronc@terros.org<br />

jackr@terros.org


For More In<strong>for</strong>mation<br />

• Kristi Johnson – Westcare Arizona<br />

kristi.johnson@westcare.com<br />

• Grace Diaz – AzPac/ / Catholic<br />

Charities<br />

GDiaz@cc-az.org<br />

az.org<br />

• Jesus Gonzales or Dan Barden –<br />

SEABHS<br />

JesusGonzales@seabhssolutions.org<br />

Dbarden@seabhssolutions.org

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