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Malaysia Airlines - Orient Aviation

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SPECIAL REPORT<br />

<strong>Aviation</strong> Security<br />

As the biometric eye scans wider …<br />

It’s bad news<br />

for the bad guys<br />

Increasing use of biometrics, coupled<br />

with moves towards Internet or<br />

kiosk check-in, are strengthening<br />

the hand of security personnel,<br />

allowing them to not only better<br />

identify travellers, but also gain valuable<br />

clues about what they might be up to.<br />

Moves are under way to integrate security<br />

requirements into passenger processes<br />

as self-service becomes more common,<br />

allowing immigration staff to put biometric<br />

and other information taken from a machinereadable<br />

passport strip alongside check-in<br />

data and ticket purchase details. Then they<br />

can perform a kind of online profiling to<br />

track down anything suspicious.<br />

Matthew Finn, director, government and<br />

security solutions at SITA, the industry IT<br />

cooperative, explained the advantages.<br />

“From a security perspective, those who<br />

work in counter terrorism organisations<br />

within a national police force are very worried<br />

that some frequent travellers may appear to be<br />

clean when they are not,” he said.<br />

“Take the example of someone who<br />

has a biometric passport, is a member of a<br />

registered traveller programme and routinely<br />

flies out of Hong Kong. There is no issue with<br />

any of his data. No one is sensing any kind of<br />

risk as part of his profile. He is not on a watch<br />

list. But then, on one particular day, he has<br />

been compromised, or has been acting as a<br />

sleeper for a few years and is planning to get<br />

up to mischief.”<br />

Biographical data collected each time<br />

the man has travelled can be used to build<br />

up a picture and a risk assessment study<br />

begins. “Part of this process also provides<br />

the reservation data and it does tell a story,”<br />

said Finn. “They discover he booked at a<br />

travel agents where they previously had<br />

problems in the past.<br />

“That travel agent’s reference number<br />

will be in his reservation data, as will his<br />

credit card information. Maybe that card<br />

has been used in another environment that<br />

caused concern.”<br />

The passenger might still appear clean,<br />

but he either booked or checked in with<br />

someone seen to have a higher level of risk.<br />

“Linking all this data gives a real sense of<br />

who is travelling and what people are doing<br />

as part of the travel process,” said Finn.<br />

There is the risk, however, that security<br />

personnel will want to go too far. “There<br />

are privacy dimensions that have to be<br />

handled very carefully. Privacy advocates<br />

are concerned about political, medical and<br />

religious data,” said Finn.<br />

SITA, which operates information<br />

and security systems at airports, removes<br />

sensitive fields that are causing concern to<br />

bodies such as the European Parliament and<br />

converts the information into a format a<br />

government can use.<br />

Increasing industry reliance on selfservice,<br />

along with the International Air<br />

Transport Association’s (IATA) Simplifying<br />

Passenger Travel initiative, has put security<br />

aspects of information technology processes<br />

under the spotlight.<br />

‘We need to understand how to<br />

integrate security requirements<br />

into the passenger process’<br />

Matthew Finn<br />

Director, Govt & Security Solutions<br />

SITA<br />

>>>>>>>>>>>>>>>>>>><br />

Passport information can<br />

provide the trigger for<br />

security procedures<br />

“Everyone is moving into self-service,<br />

whether it be Internet or kiosk check-in,”<br />

said Finn. “We need to understand how to<br />

integrate security requirements into the<br />

passenger process.”<br />

Australia provides an example of how this<br />

can be done through its “advanced passenger<br />

processing system” which uses data from<br />

the machine-readable zone of a passport<br />

belonging to inbound travellers when they<br />

check in elsewhere.<br />

“That information is sent directly from<br />

the check-in environment to the Australian<br />

government, so they can verify your<br />

biographic details and make sure you aren’t<br />

on their watch list or haven’t been a previous<br />

visa overstayer,” said Finn.<br />

With some forecasts putting the majority<br />

of check-ins outside the airport environment<br />

within 10 years, there is an obvious need to<br />

ensure appropriate security systems are in<br />

place.<br />

SITA is keen on the use of a thumbprint,<br />

maybe originally stored in a passport, as a<br />

traveller makes his way through the airport<br />

processes. “Instead of data having to be<br />

provided to multiple entities at multiple<br />

times, when we bring security and selfservice<br />

together, the trigger comes when you<br />

put your fingerprint down,” said Finn.<br />

“A ll t he biog r aph ical d at a , t he<br />

documentary, f light and reservation<br />

information can be extracted, cleaned up,<br />

filtered and delivered.”<br />

Again, harmonization is needed. “There<br />

must be inter-operability and we can’t be<br />

looking at fragmentation when it comes to<br />

identity management. That’s the reason the<br />

machine-readable passport with biometric<br />

information stored in it is key, because that<br />

will bring us standardization,” said Finn.<br />

36 ORIENT AVIATION JULY/AUGUST 2007

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