A) PREPAID MOBILE CARDS 2G / 3G hi!Card Terms ... - SingTel

More documents

Recommendations

Info

“Territory” means Singapore. “Top-Up Card” means the SingTel Mobile prepaid physical top-up cards or the virtual top-up cards used to add value to the Mobile SIM Card. 1.2 The words and expressions used in these Terms that are defined in the General Terms, the Specific Terms and Conditions or the Acceptable Use Policy but are not defined in these Terms, shall have the same meanings as defined in the General Terms, the Specific Terms and Conditions or the Acceptable Use Policy, unless the context otherwise requires. 1.3 The headings or titles to the Clauses in these Terms are to facilitate reference and shall not be referred to or relied upon in the construction of any provision of these Terms. 2. Purchase, Activation & Usage 2.1 The Service is limited to local data usage in the Territory. Voice calls, SMS, MMS, roaming or international call services are excluded from the Service. 2.2 The rates and benefits of the Service and all matters pertaining to the Mobile SIM Cards are subject to change at SingTel Mobile’s discretion from time to time, as may be notified by SingTel Mobile. 2.3 The Mobile SIM Cards once sold cannot be returned, refunded or exchanged for cash or other products. SingTel Mobile shall not be liable to the Customer for any loss, theft, misuse or damage of the Mobile SIM cards whatsoever. 2.4 The serial number and PIN number printed on each Mobile SIM Card is unique to that Mobile SIM Card and the Customer shall be solely responsible for preventing any unauthorised use of the Mobile SIM Card. 2.5 Registration of the Mobile SIM Cards at the point of purchase by the Customer is mandatory and may be done by visiting any Hello! Store or any of SingTel Mobile’s exclusive retailers. 2.6 SingTel Mobile does not provide a refund for any unused balance remaining under any Mobile SIM Card in any circumstances whatsoever. 2.7 The Service will be activated when the Customer uses the Mobile SIM Card to connect to the internet for the first time via any Mobile Equipment. 2.8 Upon activation, the Customer may access and use the Service for a consecutive period of seventy two (72) hours (“Usage Period”). The Usage Period may be varied from time to time by SingTel Mobile in its absolute discretion. The Customer may not suspend usage of the Service once the Service has been activated. In the event that the Service is suspended or terminated (whether by the Customer or SingTel Mobile) for whatever reason after activation, the remaining value, if any, in the Mobile SIM Card shall be automatically forfeited after the expiry of the Usage Period. 3. Use of Service 3.1 The Customer shall use, and shall procure that any person the Customer permits or allows to use the Service shall use, the Service in accordance with the Acceptable Use Policy and with such
other guidelines, rules and requirements as SingTel Mobile may issue from time to time or any Law. 3.2 The Customer acknowledges and agrees that any data or content accessed by the Customer using the Service may be subjected to restrictions, consent, license, authorization and terms and conditions of third parties. 4. Customer’s Obligations 4.1 The Customer acknowledges and agrees that the Customer shall not use the Service or permit the use of the Service in any manner which may adversely affect SingTel Mobile’s network, or other Customers’ use of the Service and/or any other service provided to such Customers, as SingTel Mobile may reasonably determine. 4.2 In the event the Customer does not obtain a Mobile Device directly from SingTel Mobile, the Customer is responsible to ensure that the Customer’s Mobile Device to be used with the Service is compatible with the Mobile Equipment (including the necessary software) that the Customer uses. For Mobile Equipment with an embedded SIM card slot for the Mobile SIM Card, the Customer shall ensure that such Mobile Equipment is compatible with the Service. SingTel Mobile shall not be responsible to the Customer or any other person whatsoever should the Mobile Device fail to work on the Customer's Mobile Equipment (including software). 5. Mobile Devices 5.1 The Customer may either: (a) use its own Mobile Device; or (b) purchase the Mobile Device from SingTel Mobile or any of SingTel Mobile’s exclusive retailers , whether jointly with the purchase of the Mobile SIM Card or otherwise, at a price to be fixed by SingTel Mobile from time to time. 6. Service Limitations and Exclusion of Liability 6.1 The Customer acknowledges that Service availability and/or performance is subject to: (a) (b) (c) (d) availability of a Mobile SIM Card; availability of a suitable type of Mobile Device and/or Mobile Equipment; availability of resources including, without limitation, availability of a suitable network infrastructure at the time when the Service is requested or delivered; and geographic and technical capability of the SingTel Mobile network and of SingTel Mobile’s delivery systems at the time and location when the Service is requested or delivered. 6.2 The Customer accepts that SingTel Mobile shall not be responsible to the Customer for any loss, damage, claim or compensation of whatever nature arising from or related to the Service including but not limited to disruptions, errors or unavailability of Service, loss of data or damage to any Mobile Equipment or any Mobile Device. SingTel Mobile does not make any warranty on the performance and capability of any software or hardware used with the Service or any application accessed by the Customer using the Service.
Page 1 and 2: A) PREPAID MOBILE CARDS 2G / 3G hi!
Page 3 and 4: 8. Local data are charged based on
Page 5 and 6: 4.2. Local calls are charged based
Page 7 and 8: 2.2 For chargeable calls/SMS, the c
Page 9 and 10: Specific Terms and Conditions for
Page 11 and 12: YO$18 prepaid top-up card The val
Page 13 and 14: “Specific Terms” refers to Sing
Page 15 and 16: 5. Incoming Calls 5.1 All incoming
Page 17 and 18: (b) the Specific Terms; Incorporati
Page 19 and 20: threatens to be in breach of these
Page 21 and 22: 4. Others 4.1 SingTel Mobile will n
Page 23 and 24: 3.1.2 Users may perform top ups to
Page 25 and 26: 2.2 Value in the IndonPack IDD call
Page 27 and 28: 1.1 In these Unlimited Data Pack Te
Page 29: 5.4 The User agrees that SingTel Mo
Page 33 and 34: 6. With effect from 14 July 2010, d
Page 35 and 36: 4. Customers who are eligible for t
Page 37 and 38: 4.1 Users are fully responsible for
Page 39 and 40: (b) (in the case of Postpaid Mobile
Page 41 and 42: (b) copying, reproducing, distribut
Page 43: any specific location and SingNet s

A) PREPAID MOBILE CARDS 2G / 3G hi!Card Terms ... - SingTel

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?