Newsletter - United States Professional Tennis Association

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USPTA FLORIDA FAST DRY COURTS AND 10-S TENNIS SUPPLY FINAL GRAND PRIX STANDINGS - 2011 Men’s 40 Doubles continued T18. Page Buck 50 Steve Longley 50 Bill Macom 50 Ira Peskowitz 50 Mike Rubner 50 T23. Joe Bouquin 25 Christian Clark 25 David Cordrey 25 Joe D’Aleo 25 Arup Dutta 25 Mike Edge 25 Patrick Eichhorn 25 Simon Firth 25 Darryl Fornatora 25 John Hudson 25 Dan Lepadatu 25 Ricardo Mendivil 25 Stan Oley 25 Richard Oswald 25 Anup Rashtrawar 25 Jack Steyn 25 Carlos Triana 25 Steve Yankello 25 Adam Zastempowski 25 Men’s 60’s Doubles Points T1. Bob Howell 125 Terry See 125 T2. Robert Green 25 Bob Grossman 25 Women’s Open Singles Points 1. Marine Spiegel 125 T2. Amy Pando 25 Andrea Schutte 25 Women’s 35’s Singles Points 1. Sandy Bell 150 T2. Julie Farina 125 Robin Keener 125 4. Carolyn Franca 75 5. MJ Pachl 50 Women’s 50’s Singles Points 1. Carolyn Franca 150 2. Susie Brown 125 3. Frances O’Sullivan 100 4. Judi Stiff 25 Women’s Open Doubles Points T1. Andrea Schutte 125 Amy Pando 125 Marine Spiegel 125 T4. Jeanne Schwartz 50 Lindsey Schwartz 50 Women’s 35’s Doubles Points T1. Sandy Bell 150 Carolyn Franca 150 Frances O’Sullivan 150 4. Susie Brown 125 Men’s 50’s Doubles Points 1. Greg Neuhart 700 2. Carlos Triana 400 3. Frank Swope 350 4. Gewan Maharaj 275 T5. Greg Wheaton 250 T.A. Niles 250 7. Steve Shortridge 150 8. Arup Dutta 125 T9. Joe Bouquin 75 Tim Davis 75 Kendall Lyon 75 Jim Morton 75 Craig Wittus 75 T14. Butch Martin 50 Terry See 50 T16. David Cordrey 25 Emile DeCuba 25 Jonathon Fisher 25 Dave Frieman 25 Bob Heller 25 Jim Katterfield 25 Jeff Timmer 25 22
SPORTS SCIENCE FORUM Applications of “Surveys” for the <strong>Tennis</strong> Teaching <strong>Professional</strong> Dr. Robert Heller, USPTA Boca Raton, Fla. Simple surveys can be used in a number of ways for you and your facility to maintain a “winning edge” with your students and members. One type of survey is a “customer satisfaction” or evaluation survey. This survey can be given or mailed following a lesson, clinic or club event. It is a great way to get feedback which can then be used as testimonials to interest both new and existing members/students and to use to promote future events. If the surveys are completed anonymously you are more likely to also pick up on criticism that you can use to improve future lessons or events. There are two main ways to structure the survey. In the first instance you present a series of open ended questions: What did you think of the clinic today? Are there any suggestions you can offer to improve upon the clinic? In the second instance, you provide a list of categories that the responder evaluates according to a scale of some kind. For example: On a scale of 1-5 please rate your LEVEL OF SATISFACTION with 1 indicating LEAST satisfied and 5, MOST satisfied. The level of instruction was suited to my ability level. The amount of material covered was adequate. The instructor communicated information effectively. A second kind of survey is the “interest type.” Here you are looking to identify interests and needs of your members to aid in planning future events and programs. Again, you can use either the open ended format, “What types of events would you like the club to offer in the coming season that we currently don’t offer?” , or the “select and rate” method: “On a 1-5 scale how much interest would you have in attending a mental skills for tennis clinic?, Cardio tennis program, etc.” I have personally found that using survey’s of individual clients I have worked with and also following clinics and presentations has given me valuable information I would not otherwise have received and helped me to continue to grow and improve as a professional. Dr. Robert Heller, is a psychologist, sports psychology consultant and USPTA tennis professional based in Boca Raton, Florida where he teaches peak performance strategies to individuals and groups. He can be reached at www. mentalskillstennis.com e-mail info@robertheller.net and by phone, 561-451-2731. 23
Page 1 and 2: A Newsletter for USPTA Florida Divi
Page 3 and 4: President’s Message Happy New Yea
Page 5 and 6: 60 Years of USPTA Service Ted Witha
Page 7 and 8: Memorable Moments from Saddlebrook
Page 9 and 10: Florida Grants Available for 10 and
Page 11 and 12: 2. Testing A. Are you a P-1 or high
Page 13 and 14: USPTA Competitive Player Developmen
Page 15 and 16: WELCOME NEW MEMBERS DO YOU WANT THE
Page 17 and 18: District 16 - Chris Kader The Octob
Page 19 and 20: Grand Prix at Addison Reserve Jeff
Page 21: USPTA FLORIDA FAST DRY COURTS AND 1
Page 25 and 26: USPTA Rocks the Panhandle Joe D’A
Page 27 and 28: Junior Team Tennis in Palm Beach an

Newsletter - United States Professional Tennis Association

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