ESL Health Unit - Project SHINE
ESL Health Unit - Project SHINE
ESL Health Unit - Project SHINE
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message so that your learner(s) can practice listening to an unfamiliar voice). Play once or<br />
twice before they begin to listen for specific information.<br />
Listen to the following automated voicemail message from a doctor’s office.<br />
Hello. You have reached the <strong>Health</strong> Center Plus. Please choose from the following<br />
options. Listen carefully. Our menu options have changed. If you are a physician or<br />
this is an emergency, press 1. If you want to schedule, change or confirm an<br />
appointment select 2. If you want to refill a prescription press 3. If you want to<br />
request a referral or if you have a question regarding your referral press 4. If you<br />
wish to speak to the secretary of Doctors Smith, Green, or Nguyen, press 5. If you<br />
are sick and you wish to speak to the nurse practitioner select 6. If you have a<br />
question about a bill press 7. If you are calling from a rotary phone please stay on<br />
the line for the next available representative.<br />
Now listen again and write the phone number the caller should select for each problem.<br />
<strong>ESL</strong> <strong>Health</strong> <strong>Unit</strong>/Intermediate, <strong>Unit</strong> One: The Doctor’s Office 9
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