Adjusting World - CILA/The Chartered Institute of Loss Adjusters

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The Institute of Loss Adjusters of South Africa Our own RPL (Recognition of Prior Learning) facility In February we said that our education committee is confident that our internal RPL regulations, policies and procedures would be in place by the end of February, which meant that roll-out could start early this month. We are very proud to announce that our education committee completed its task on time, and has published its recommendations. In view of the fact that to roll out our RPL programme will need a slight amendment in our By-Laws, we will be tabling our education committee’s proposal at our AGM which will take place on 8th of this month. Hopefully our members will see this in a positive light and allow us to proceed. Our Website These are the days of transparency, consumerism, disclosure and specialisation which are just a few of the requirements demanded of professionals operating in the insurance industry today. Consequently for a small “once off” admin fee we are providing our members with an opportunity to publish their cv’s on our website so that insurers and claims handlers can identify those adjusters with the specific skills and knowledge that they require. We believe that this kind of approach adds value to the services we already provide to the insurance industry, and we will be identifying and implementing other services of this nature in the months to come Broad Based Black Economic Empowerment The Financial Sector Charter was drawn up on narrow based BEE and although it became accepted that a broader application would be more appropriate, it was necessary to wait for the new codes to be approved by Parliament. For this reason, it was not possible for insurers to provide us with their official policy on BBBEE In December last year, the new broad based BEE codes of conduct were approved with a threshold turnover of R5,000,000, within which micro enterprises are deemed to be exempted from BEE requirements. Many of our members are either self employed, or are employed by enterprises that fall within the exempt definition and automatically become recognised as level 4 (100%) contributors. Those insurance companies that subscribe to the Financial Sector Charter can now officially make use of these loss adjusters without penalty on their scorecards. With this in mind, we are presently approaching all insurers to ascertain their official policy with regard to the support they will give to loss adjusting enterprises that fall within this category, as well as others that fall outside the exempt threshold, are not yet compliant but have an appropriate strategy in place. Hopefully we will be in a position to report back to our members by the end of this month. As editor I am responsible for the collection and editing of content, along with the general day to day maintenance of the site. My role provides an exciting opportunity for me to combine my technical skills, gained in my previous employment as an IT support technician, with my interest in the more creative side of things, as we develop the site further. Site maintenance is accomplished with a state-ofthe-art content management system called Drupal, which is the software that also powers MTV.co.uk, US Online, and The Onion, a popular American satire magazine One of the objectives when the CILA decided to implement a new site was to make the profession seem more accessible to a lay audience, hopefully encouraging potential future members to think about a career in loss adjusting, and promoting the profession in a positive light. THE NEW CILA WEBSITE WENT LIVE ON 1ST MARCH Have you visited the new site? If not, click on www.cila.co.uk NOW! I would like to think this has been achieved, due to both the new look and also to new sections such as the careers pages, which include interviews with loss adjusters about their experiences in the field. Primarily however, the site is a resource for CILA members. As well as a sleek and stylish design, the site includes many new features of use to those in the profession. The recently introduced Specialist Interest Groups have each been given their own section, which includes a wealth of technical material. There is also an online diary, or blog (short for web log) maintained by CILA President Harry Roberts. Perhaps the biggest departure from the old site is that there is now a forums section in which members can post messages on topics of relevance to loss adjusting. Rob Didcock 4
PROFILE The Loss Adjusters Association of Japan Members if claim handling network Our members’ network consists of about 100 offices throughout the country. This network provides insurers with the most efficient access to the services they require. Businesses are to: (i) provide a number of educational training programs designed for our adjusters in conjunction with our members. (ii) provide materials and technical information on adjusting skills to our members. (iii) study and develop the total system, from estimating repair costs of building loss to assessing the amount of insurance claim by using the PC. (iv) discuss and exchange views and information with adjusting industry peers at home and abroad. Common Ideas Members and loss adjusters must at all times keep in mind the social role of the adjusting business, and ensure reliability for parties concerned by engaging in all the work assigned with impartiality, fairness and sincerity. Members All our adjusters are registered claims specialists who have successfully completed examinations conducted by The Marine and Fire Insurance Association of Japan (The Non-Life Insurance Association) Their main assignment is to investigate the cause of damage, assess fair and reasonable amounts of loss of or damage to insured properties, and to evaluate proper insurable values of properties. Major work of our members (1) Handling of the following insurance claims:- a) Fire Claims b) Complex Claims in the field of Machinery & Erection, Contractors of All Risks and Engineering Works Insurance. c) Catastrophe Claims d) Liability Claims (2) Value Appraisal (3) Loss Control THE CILA ANNUAL LUNCH Last October several of our international members attended the Annual Lunch of the Chartered Institute of Loss Adjusters at the Royal Lancaster Hotel in London. Harry Roberts, CILA President, welcomed all his guests and Gerry Loughney, Chairman of Cunningham Lindsey UK gave a most entertaining speech prior to proposing the toast to the CILA. Our overseas guests included Leong Yee Fook of AMLA, at the time President of the IFAA; Andrew Thomas, President AICLA; Keith Edwards, Past President CIAA and Thomas Kabler, Vice President FUEDI, at the time. Leong Yee Fook, President IFAA Helen Roberts, Harry Roberts, President, CILA and Keith Edwards, Past President, CIAA Andrew Thomas, President, AICLA Thomas Kabler, Vice President, FUEDI 5
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Adjusting World - CILA/The Chartered Institute of Loss Adjusters

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