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40 Years of Service 1970 - 2010 - Rappahannock Area Community ...

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H. Rex Holland Employee <strong>of</strong> the Month Award Winners<br />

January <strong>2010</strong> - Melodie Eggleston, Family Support Worker, Healthy Families<br />

<strong>Rappahannock</strong> <strong>Area</strong><br />

“Mel has been active in Healthy Families’ advocacy efforts. She has worked with families<br />

to share their stories with local and state legislators, emphasizing the importance<br />

<strong>of</strong> early childhood and parenting education. During a year when many families are<br />

dealing with unemployment and financial stress, Mel worked with local agencies to<br />

make sure that families that needed holiday assistance were able to receive support.<br />

All <strong>of</strong> this was done while still completing home visits and providing the support and<br />

encouragement that her families know they can count on.”<br />

February <strong>2010</strong> - Brian Anderson, Mental Health Residential Specialist<br />

“Brian keeps a calm and positive attitude which spreads to others around him. Brian<br />

has come to work on days <strong>of</strong>f and worked extra hours to make sure those he serves<br />

have their needs met. Brian also works well with the families <strong>of</strong> those he serves. He<br />

helps them develop with constructive solutions in times <strong>of</strong> crisis. Most recently, Brian<br />

drove to Western State Hospital to pick up an individual when more than12 inches <strong>of</strong><br />

snow was on the ground and the agency was closed.”<br />

March <strong>2010</strong> - Karen Robertson, Intellectual Disability Residential Counselor,<br />

Supported Living Program<br />

“Karen displays the sweetest, most gentle mannerism and extreme patience. These<br />

personality traits have been the reason for her success with several individuals served<br />

in the Supported Living Program. Her multi tasking skills are impeccable, which she<br />

does with a smile on her face and with a positive attitude. Karen is valued for her expertise<br />

and her positive spirit which she conveys to all that know her on a daily basis.”<br />

April <strong>2010</strong> – Julia Orrock, Reimbursement Technician<br />

“Julia strives daily to maximize the agency’s revenue by remaining on top <strong>of</strong> client financial<br />

eligibility and the Medicaid billing. She has provided invaluable assistance with<br />

the implementation <strong>of</strong> the new billing system by sharing Medicaid billing knowledge<br />

and assisting where needed. She has also worked extra hours to review cash entry in<br />

the new system for accuracy so the accounting period could be closed in a timely<br />

manner. Julia created and maintained a spreadsheet that will assist programs in tracking<br />

approximately 350 Medicaid authorizations.”<br />

May <strong>2010</strong> – Heather Hernandez, Day Support Counselor, <strong>Rappahannock</strong> Adult<br />

Activities<br />

“Heather coordinates two groups <strong>of</strong> individuals who need customized services to<br />

maintain their day support placement. She consistently uses person-centered tools<br />

with her team <strong>of</strong> staff to find creative ways to support these individuals. Heathers implemented<br />

detailed weekly routines, which <strong>of</strong>ten include five or more outings, per day,<br />

to provide a release for the high intensity <strong>of</strong> the individuals she serves. The incident<br />

reports for this group were greatly reduced as a result <strong>of</strong> these practices.”<br />

June <strong>2010</strong> – Eric Fonda, Residential Counselor II, Belmont Supervised Apartments<br />

(recently promoted to Scottsdale Estates Group Home Manager)<br />

“Eric is a role model for the individuals we support and other residential support staff.<br />

Beyond his excellent attendance, dedication and strong work ethic, Eric goes above<br />

and beyond the call <strong>of</strong> duty. He excels at his position and is easy to talk to, always<br />

willing to lend an ear and helping hand to any concerns or suggestions. Eric is a fantastic<br />

team player and goes to trainings and other educational opportunities to increase<br />

his knowledge in order to better assist the individuals we serve. And he enjoys<br />

teaching other support staff.”<br />

Summer <strong>2010</strong> www.racsb.state.va.us 19

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