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Let's Talk Service - ServiceMatters.com - Whirlpool Corporation

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Volume 3, Issue 1 Page 4<br />

Organization<br />

W H I R L P O O L<br />

C O R P O R A T I O N<br />

<strong>Whirlpool</strong> <strong>Corporation</strong><br />

553 Benson Rd.<br />

Mail Drop 8020<br />

Benton Harbor, MI 49127<br />

Email to: Judith_A_Wittmann@<strong>Whirlpool</strong>.<strong>com</strong><br />

Fax: 269-759-7112<br />

Let’s <strong>Talk</strong> <strong>Service</strong> is a monthly publication of <strong>Whirlpool</strong><br />

<strong>Corporation</strong>. It is designed and intended to be used by<br />

Authorized <strong>Whirlpool</strong> technicians. This publication may not be<br />

reproduced, in whole or in part, electronically or<br />

otherwise, without the express written permission of the<br />

<strong>Whirlpool</strong> Manager of Publications.<br />

®Registered Trademark/ Trademark of <strong>Whirlpool</strong>, U.S.A.,<br />

or Maytag <strong>Corporation</strong>, or its related entities. All other<br />

trademarks are owned by their respective <strong>com</strong>panies.<br />

More “Kudos” to Independent<br />

<strong>Service</strong> Companies…<br />

Teri McCubbins, Knoxville TPSS:<br />

“Hopkins Appliance in Raleigh, NC<br />

consistently goes above and beyond in<br />

taking care of our builders and ACD's<br />

in the Raleigh market. Jim and his son<br />

Greg take the time to turn a bad situation<br />

into a positive experience for our<br />

customers. Their knowledge, dependability<br />

and professionalism makes our<br />

customers feel they are getting individualized<br />

treatment!<br />

Resort Appliance in Bluffton, SC is<br />

another great servicer. They not only<br />

take care of their customers, but our<br />

builders as well. Robby and Emily<br />

never turn me down when asking for<br />

help. They go out of their way to make<br />

sure our customers are happy with a<br />

service experience!”<br />

Adrian Mateo, Benton Harbor<br />

TPSS:<br />

“Bragg's Appliance is extremely<br />

helpful with taking care of the customers<br />

ASAP and making the customer's<br />

experience a good one. Also, they are<br />

very proactive about getting things<br />

done quickly, effectively and efficiently.”<br />

Danielle Lay, Knoxville TPSS:<br />

“Taylor's Appliance in Riverside<br />

CA- This <strong>com</strong>pany is a self servicing<br />

dealer; however, whenever I have an<br />

appliance issue that no other <strong>com</strong>pany<br />

can seem to fix, they are always willing<br />

to help, even if they didn't sell the<br />

unit. Eighty percent of the time I use<br />

them, they end up saving a PEX!”<br />

Green Maintenance<br />

Today’s automobile is a <strong>com</strong>plex machine<br />

with more than 3,000 interactive parts.<br />

Regular maintenance can help your vehicle<br />

run longer, as well as reduce CO2<br />

emissions. Typically, your owner’s manual will provide a<br />

re<strong>com</strong>mended service schedule to keep your vehicle operating<br />

efficiently. According to the U.S. EPA, you can improve<br />

your fuel economy by 1 percent to 2 percent by<br />

using the manufacturer’s re<strong>com</strong>mended grade of motor<br />

oil.<br />

Schedule Periodic Engine Tune-ups--typically, this<br />

can improve gas mileage by an average of 4 percent.<br />

Replace Air Filters Regularly. According to the U.S.<br />

Department of Energy, replacing a clogged air filter can<br />

increase your mileage by 10 percent. And, Check Your<br />

Tire Pressure Monthly. The Department of Energy<br />

estimates that 1.2 billion gallons of fuel were wasted in<br />

2005, as a result of driving on under-inflated tires.<br />

Check the Weather, then Check Your Tires. Tire<br />

pressure changes an average of 1 PSI (pounds per square<br />

inch) for every 10 degrees Fahrenheit change in air temperature.<br />

Invest in a Tire Pressure Gauge. Tire pressure<br />

monitoring systems will indicate when your tires are<br />

under-inflated by 25 percent, but it is always advisable to<br />

check your tires with a tire pressure gauge before you see<br />

the warning light. Reduce Aerodynamic Drag. Wind<br />

resistance can reduce mileage, so you can maximize your<br />

mileage by removing luggage racks, roof-top carriers and<br />

ski racks when they are not needed.<br />

Tighten Your Gas Cap--As much as 30 gallons of gasoline<br />

could be lost annually to evaporation when the fuel<br />

cap is not fully tightened. Remove Excess Weight<br />

from Your Vehicle. An extra 100 pounds in the truck or<br />

car typically reduces mileage by about 2 percent. Finally,<br />

Consider Purchasing Fuel-Efficient Tires.<br />

Your tires can make a difference. “Lower rolling resistance”<br />

tires are now available, and these tires can improve<br />

mileage.<br />

Source: www.EcoDrivingUSA.<strong>com</strong><br />

©2009 <strong>Whirlpool</strong> <strong>Corporation</strong>

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