May/June 2010 issue - FTC

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Verify who I am Ask to see my Badge When workers come calling, ask to See the badge At Farmers Telecommunications Cooperative, we care about the safety and peace of mind of our members and their families. That is why we go to great lengths to make certain our employees and contract servicemen are easily recognizable when they come to your home. We urge you to ask for name badges and look for the FTC logo on employee vehicles and clothing. Below, we spell out the simple ways you will be able to recognize FTC employees. Unfortunately we live in a world where people are not always honest; a world with people who might pretend to be someone they are not in order to take advantage of you. At FTC we are committed to making sure you have no problem positively identifying FTC employees when they are in your community or home. There are several ways to identify an FTC employee: ◆ Official FTC vehicles are white and have FTC decals displayed prominently on both sides. ◆ FTC employees MUST wear authorized FTC apparel. Usually a burgundy or gray uniform or a polo-type shirt with FTC’s name and/or logo on the apparel. ◆ During inclement or cold weather, a ‘hoodie’ type sweatshirt, jacket, or pullover may be worn. The FTC name and/or logo will be visible. ◆ FTC employees are required to carry a unique personalized identification card. The cards include the name of the employee and his or her picture. For your safety, always ask to see FTC employee badges. If you are the least bit uncertain about the legitimacy of the badge, you should do the following: ◆ Ask the person to see his or her ID card. ◆ Note the name and number on the card and call FTC at 611 from an FTC landline phone or call 256-638-2144. ◆ Explain to the FTC operator that you need to verify the identity of an FTC employee, and provide the name and number on the person’s badge. ◆ FTC operators will use that information to verify the legitimacy of the person in question. If the person in question cannot provide you with their ID, call 911 immediately. Law enforcement will take care of informing FTC when they investigate the incident. FTC routinely contracts with specialized construction and engineering firms who will frequently work in the FTC coverage area. While these contractors will occasionally knock on your door to inform you of their presence, they will NEVER seek entry into your home unless accompanied by authorized FTC personnel. Usually these contractors mark their vehicles with decals that state they are under contract with FTC. If you are ever suspicious that a person on or around your property is not with one of these recognizable contractors, simply call FTC for verification. FTC rarely asks for information from customers. Here are a few tips to remember: ◆ FTC will NEVER place an unsolicited call to your home or business and ask for confidential information. If you call FTC with a question, FTC may call you back to ask for further information. ◆ FTC will NEVER send you an email requesting confidential information. ◆ FTC will NEVER write to you and instruct you to send confidential information to any location other than directly to FTC at a specified FTC address. Remember, whenever in doubt, please call FTC and ask. It is always better to be safe than sorry. CLOSED CAPTIONING PROBLEMS? ATTENTION FTC-TV CUSTOMERS... To report an immediate technical issue regarding closed captioning, please contact Manager of Customer Service and Support Chris Townson. phone: 256-638-2144 ext. 2002 • fax: 256-638-4830 email: ctownson@staff.farmerstel.com
FTC Scholarship Winners Announced Farmers Telecommunications Cooperative is proud to announce its 2010 FTC Scholarship Program recipients. “Dustin Dalton is our high school senior recipient,” Kim Williams, Public Relations Representative, explains, “and Stephanie Phillips, a student at Snead, is our college recipient.” The annual FTC Scholarship Program seeks to identify and reward students in the FTC coverage area who display a combination of academic excellence, student activity and community involvement. Each scholarships winner is awarded $1,500. An independent committee determines the scholarship recipients. ”FTC is proud to be able to assist local students achieve their goals,” says Williams. FTC also provides local students with opportunities to learn through their Career Enrichment Day and the FRS Washington Youth Tour. ”We understand the importance of supporting our future leaders,” Williams says. Allison Black wins title of 2010 State Spelling Bee Champ Dustin Dalton, son of Wayne and Deborah Dalton, is a 2010 graduate of Sylvania High School. During his senior year, Dalton was elected Senior Class President, SGA President, and President of SADD and Senior Beta Club. Dalton was also voted “Most Likely to Succeed” and “Most Friendly” in his senior class. He served as editor on the yearbook staff and was a member of Sylvania’s varsity basketball and tennis teams. Dalton joined numerous clubs and organizations, including Mentor DeKalb, which allowed him to become a mentor to younger students. As an active member of Mountain View Baptist Church, he participates in the drama team and church choir. Dalton plans to attend Northeast Alabama Community College before transferring to a four-year college to obtain a degree in secondary education. He plans to become a high school or elementary school teacher and basketball coach. Stephanie Phillips is a 2008 Ider High School graduate and a student at Snead State Community College. Phillips is the daughter of Troy and Tracy Phillips of Ider. While studying at Snead State, she has been a member of the competition cheer squad and appeared on the President’s List for the spring and fall 2009 semesters. Phillips has contributed to her community by serving Thanksgiving dinners to the needy, assisting at a cheer camp for local high school and middle school cheer squads and volunteering at Ider’s annual Labor Day celebration. Phillips plans to transfer to Jacksonville State University to earn an undergraduate degree in social work. After earning her B.S., Phillips plans to continue her education at JSU where she will pursue a master’s degree, also in social work. After earning her degrees, Phillips hopes to assist uninsured patients and patients with financial difficulties. D-I-S-P-A-R-A-G-E. With this word, Allison Black, an 8th grader at Ider High School, became the winner of the 2010 Alabama State Spelling Bee. Allison came away from the 2009 state spelling competition with a second place finish. But, after hours of studying and overcoming her opponents at the school and county levels yet again, the 14-yearold performed flawlessly in Birmingham and was awarded the state championship trophy. “I didn’t go to the competition expecting to win,” says Allison. “I knew I would be happy if I just did the best I could.” With this cheerful attitude, as well as her good luck charms (a black and white hat and her late father’s class ring), she took home the title of state spelling champ. In addition to being an impressive speller, Allison is a trained pianist and baritone saxophone player. She is also an avid reader. Allison’s mother, Jenni Black, credits much of her spelling success to reading, as it increases vocabulary. “I think all parents should encourage their children to read,” Jenni states. “Allison’s dad always read to her and her sisters when they were younger. He instilled a love of reading in them.” Along with her first-place trophy, Allison received an invitation to the Scripps National Spelling Bee in Washington, D.C. There will be 290 participants from across the United States, as well as other countries, competing for the title of national champion on June 4, 2010. The top 50 competitors will participate in the semifinals, televised on ESPN. Finals will take place that evening and can be seen on ABC. Connected - May/June 2010 9
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May/June 2010 issue - FTC

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