Business & Operations Review (Part 2) - Changi Airport Group

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SAFETY AND SECURITY
Ensuring safe and secure airport operations is a
prerequisite of CAG’s mission to develop a vibrant air
hub in Singapore. To provide passengers with a safe
and seamless travelling experience and airport partners
with a sustainable and conducive business environment,
CAG’s Aerodrome Safety, Airport Emergency Service
and Aviation Security units work together and with other
airport partners to ensure the upholding of safety and
security standards in all aspects of Changi’s operations.
Aerodrome safety
Following Changi’s corporatisation, CAG formed a
new Aerodrome Safety unit, which is responsible for
the management and implementation of CAG’s safety
management system and processes, and compliance with
safety regulatory requirements.
integrating risk management and safety assurance
processes into operational activities and planning
functions. The revised Safety Management System - which
clearly articulates CAG’s safety policy and objectives, and
sets out well-defined safety practices and processes –
seeks to minimise risk of harm to passengers, partners,
businesses, airport users and employees.
CAG also established a new Internal Safety Audit
Programme to ensure its compliance with all safety
regulatory requirements and international standards, as well
as to drive continuous safety improvements. As a testament
to its safety standards, Changi Airport received yet another
deficiency-free rating from the International Federation
of Air Line Pilots’ Association for the year 2009. Since its
inception in 1981, Changi has achieved this rating every
single year.
Following a review to ensure alignment with industryleading
practices, CAG has adopted a new systematic
approach to manage safety risks effectively by achieving
greater harmonisation across operating divisions and