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297<br />

Part 8<br />

Customer Assistance Infomation<br />

Here you will find out how to contact<br />

Oldsmobile if you need assistance.<br />

This part also tells you how to obtain<br />

service publications and how to report<br />

any safety defects.<br />

Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298<br />

Customer Assistance for the Hearing or Speech Impaired. . . . . . . . . . . . . . . . . .299<br />

BBB MediatiodArbitration Program . . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . . .300<br />

Reporting Safety Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302<br />

Oldsmobile Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303<br />

Service Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . - . . . . . . . . . . . . . . . . .304

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