Sabah And Sarawak - my Convergence Magazine

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Posmen Komuniti Identifications
Uniform
Identification card
Such great flexibility enables one
PoW to be considered to be equal to five
postal outlets. A PoW is able to reach out
where other amenities like banks cannot
operate. In rural areas where there is
no banking facility, the community will
often turn to the Permodalan Nasional
(PNB) unit trust agency services provided
by Pos Malaysia. The unit trust options
become similar to banking functions
to them. 10 PoWs are planned to be
actively operational by 2012. 4 PoWs
are currently fully operating and the
number of patrons is growing fast as the
service gains popularity. The remaining
6 PoWs are expected to be running by
September 2011. Grueling journeys to
the town just to patronize a post office
will be something in the past for some
fortunate rural villagers, thanks to these
mobile post offices equipped with online
access capabilities.
Buntings
Booths
them to the villagers. This will supplement
his income and travelling cost. Eventually
a PK might end up becoming the most
popular person in the village. As of
April 2011, all 400 PK have already been
appointed by Pos Malaysia.
Wakil Pos Komuniti (WPK)
The PTPSS aimed to appoint 1,000 WPK,
equally divided between Sabah and
Sarawak. A WPK receives an allowance
of RM50 a month. Unlike the Posmen
Komuniti, a Wakil Pos Komuniti does not
deliver or collect mail from the post office.
Instead his main function is as a drop-offpoint
and caretaker for the mail.
The PK will deliver mails to the WPK’s
premises, either to their house, sundry shop
or food stall. The villagers or the rumah
panjang (long house) dwellers on the other
hand, will then visit WPK to check if they
have mail or not. They can do this almost
every day since the WPKs live very near to
them or in the same longhouse.
The WPK will ensure that the mails are
safely kept and not tampered with. Some
WPKs have also, entirely voluntarily, taken
the additional initiative of delivering mail to
recipients at no additional cost. Not only are
they proud to be appointed and entrusted
as a WPK, they are voluntarily delivering
mail because they realise that they are
contributing to the wellbeing, interests and
benefits of their own community. 575 WPK
have been appointed so far.
Light box signage
Vehicle identification
Pos-on-Wheels
The Pos-on-Wheels (PoW) is a mobile post
office. The specially modified vehicles
are equipped with VSAT capability at the
service cost of RM70,000 a year. VSAT is a
two-way satellite to ground service that
enables a PoW to conduct online services.
A PoW provides all the postal and agency
service transactions similar to that of a
regular post office’s counter. A PoW will
frequent at least 5 rural locations in a
week. PoWs are stationed at the district
post offices and travel to pre-determined
locations to offer their services.
Pos-on-Wheels ready to roll
Positive Response from
Citizens
Thousand of hearts have been touched
by the PTPSS. One of the villagers in
Pulau Banggi, a retired army man,
related his heartfelt appreciation when
he received his first mail delivered at his
home. It was just a normal bulletin from
the Defense Ministry, received after years
of leaving the corps. But the touchpoint
impact was huge. Just by receiving that
bulletin, he felt that the precious years
of his life spent guarding our nation
were appreciated. He felt that he was
remembered.
Thanks to the many innovative
initiatives launched under the publicprivate
partnership PTPSS, the goal of
quality postal service inclusion in rural
Sabah and Sarawak has taken a major
step closer to reality.
18 .myConvergence