07.01.2015 Views

complaints involving mis-sold financial products

complaints involving mis-sold financial products

complaints involving mis-sold financial products

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>mis</strong>-selling: common <strong>complaints</strong><br />

• over 1.9m <strong>complaints</strong> received since we were set up<br />

• of which 59% have involved just three issues<br />

© May not be reproduced without per<strong>mis</strong>sion of Financial Ombudsman Service Ltd 11

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!