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Major BPO/Call Center Operati<strong>on</strong>s in the <strong>Area</strong><br />

NCO (<strong>for</strong>merly MCI) 86,000sf facility (BTS); opened in June 2000;<br />

Customer service; 800 employees. Starting wage: $8.00/hr; $9/hr after training;<br />

Managers earn an average of $42,000 a year;<br />

Servicom (aka R<strong>on</strong> Weber & Assoc): 250 seat center; Inbound & outbound;<br />

200 employees. Starting wage: $8.00/hr;<br />

BlueCross/BlueShield: Inbound Customer Service; 500 employees. Starting wage:<br />

$10/hr;<br />

Quancor Virtual Sales and Marketing, Inc (QVSM): Inbound & outbound<br />

ap<str<strong>on</strong>g>point</str<strong>on</strong>g>ment setting, sales & lead generati<strong>on</strong>; 34 employees Starting wage:<br />

$8.00/hr. After training: $8.50/hr plus b<strong>on</strong>uses including extra wage <strong>for</strong> perfect<br />

attendance weekly;<br />

Visi<strong>on</strong> Financial: 105 employees. Starting wage $12;<br />

H<strong>on</strong>eywell: 43 customer care representatives (both floor and management);<br />

customer service;<br />

ThermoFisher/Pierce: 20 customer and technical support reps

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