Customer Satisfaction Survey
Customer Satisfaction Survey
Customer Satisfaction Survey
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<strong>Customer</strong> <strong>Satisfaction</strong> <strong>Survey</strong><br />
Compressed Air Equipment/Systems<br />
What is your satisfaction level with our products and system solutions<br />
Excellent Good Poor<br />
N/A<br />
How well does the equipment meet your expectations<br />
Additional comments<br />
Salesperson<br />
How well does our salesperson help you operate a compressed air system with maximum efficiency and<br />
minimum hassle<br />
Has their technical recommendations and input been valuable to you<br />
Excellent Good Poor<br />
N/A<br />
Additional comments<br />
Service Provided<br />
<strong>Satisfaction</strong> with the work performed<br />
Excellent Good Poor<br />
N/A<br />
Responsiveness of service<br />
Additional comments<br />
Parts<br />
Timely response to your inquiry<br />
Excellent Good Poor<br />
N/A<br />
Timeliness of parts delivered to you<br />
Did the quality of the parts and the parts packaging meet your expectations<br />
Additional comments<br />
What Are Your Future Needs (next 12 months)<br />
Yes<br />
No
New Compressed Air Equipment/Systems:<br />
Service:<br />
Parts:<br />
Air Audits:<br />
Energy Savings:<br />
Air System Piping:<br />
Additional comments<br />
Within your Company would you be a good reference for our Products, Services &<br />
Solutions<br />
Yes<br />
No<br />
What improvements can we make to increase your satisfaction:<br />
Do you have any other needs or issues that we should address immediately<br />
Who is currently your most helpful capital equipment supplier and why<br />
<strong>Survey</strong> Completed By:<br />
First Name:<br />
Last Name :<br />
Email:<br />
Title:<br />
* (Required)<br />
*<br />
*<br />
Company Name:<br />
Address:<br />
City:<br />
State:<br />
Zip:
Country:<br />
Phone:<br />
*<br />
Submit <strong>Survey</strong>