2 outfront Sept./Oct. 2009 • Vol. 6 No. 5 <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong>
Dear Associates, We’ve entered into the home stretch of 2009 with absolute, proof positive that <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong> has seized the shift to create a forward momentum of opportunity and industry recognition. Topping that list is one of the greatest public accomplishments that our associates have ever achieved. <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong> has been named by the J.D. Power and Associates 2009 Home Buyer - Seller Study as highest in overall satisfaction for home buyers among national, full-service real estate firms for the second year in a row. By nearly every measure, you are outshining and outperforming the industry. Ever since we announced at Family Reunion in February that <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong> is now definitively the third-largest real estate company in the United States, the evidence has continued to mount that we are gaining our “unfair share” of the market. In May, we received further validation of our models, our culture and the talent that surrounds us, with the announcement that <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong> had more brokers represented on the REAL Trends 500 report than any other company. We were also the only major real estate franchise company to report an increase in the number of associates and the number of sides for both the REAL Trends 500 and the RISMedia Power Broker Report. And the positive proof that we are gaining market share has continued to mount. In June of 2009, our productivity per agent increased by 20 percent in one month. Since the beginning of 2009, our agent count has grown by approximately 2 percent, compared to a 10 percent decrease in membership for the National Association of REALTORS® (NAR). In Canada, the gap between <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong> and the rest of the industry is even greater, and it’s no wonder, given the world-class regional leadership and incredible influx of top talent there. Not one of us is in this alone, and never has it been more apparent to me what it means to be in business with the very best. It’s because of you, and everyone like you who stayed the course, steadfastly followed the model, took your lead generation up several notches and got real about the market that we’re in, that <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong> is clearly on a trajectory to become No. 1. As we do so, it is so important that we maintain our humility every step along the way. Our results speak for themselves; bragging does not serve us. Always remember that the glue that holds our culture together is kindness, well-being and grace. Yours in humility, Mark Willis CEO, <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong> Letter from the CEO Not one of us is in this alone, and never has it been more apparent to me what it means to be in business with the very best. Sept./Oct. 2009 vol. 6 no. 5 OutFront is a publication of <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong>, Inc. Marketing and Communications Director: Ellen Marks Editor: Lisa Wahlgren (outfront@kw.com) Marketing and Communications Coordinator: Laura Price Copy Editor: Jeff Ryder Design: Michael Balistreri | Travis Drake Contributors: Celesta Brown | Jill Dwyer | Jennifer LeClaire | Elizabeth Millard | Shelley Seale Advertising: Tom Freireich (advertising@kw.com) Job Inquiries: (jobs@kw.com) OutFront is published by <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong>, Inc. The entire document of OutFront is copyright© 2009 by <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong>, Inc. No portion may be reproduced in whole or in part by any means including electronic retrieval systems, without the express written permission of the publisher. Editorial or advertising does not constitute advice but is considered informative. 807 Las Cimas Parkway, Suite 200 Austin, Texas 78746 (512) 327-3070 phone Copyright© 2009 <strong>Keller</strong> <strong>Williams</strong> <strong>Realty</strong>, Inc. (512) 328-1433 <strong>Keller</strong> fax <strong>Williams</strong> <strong>Realty</strong> Sept./Oct. 2009 • Vol. 6 No. 5 All rights reserved. outfront 3
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