Portland District Health Annual Report 2008 - South West Alliance of ...

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Addressing a Dental Crisis Recruiting nine dentists to work at Portland District Health helped earn Karen Madden April’s Employee of the Month recognition. The Dental Program Manager and Dental Therapist joined Portland District Health in October 2006, and loves being able to recruit and help maintain staff. Karen had her work cut out for her when she joined Portland District Health because there was no staff clinician to provide public dental services to the community. “I was pleased to be able to offer a much-needed service,” she said. DENTAL HEALTH SERVICES Our Dental Clinic enjoyed an overwhelmingly successful year with the recruitment of additional dentists. Dental staff numbers have grown and now comprise four public dentists and two private dentists, a prosthesist (all working in a part-time capacity), three dental assistants, a receptionist and a manager, who is also a dental therapist. Average waiting times for general care and denture care dropped considerably. By June, the average waiting time for general care had been reduced to 1½ months – down from 41 months in July 2007. The denture care waiting time has also been reduced from 25 months to 18 months. Both waitlists are well below state targets set at 24 and 26 months respectively. The past year also saw the integration of the School Dental Service with our Community Dental Program. Combining both programs gives a wider range of patient access to dental care at the one location. She now treats patients aged up to 25 years old, in addition to managing the day-to-day running of the dental clinic. By April, six dentists were visiting Portland District Health part time to address Portland District Health’s well-known long waiting list. By June, the average waiting time for general care had been reduced to 1½ months – down from 41 months in July 2007. “She has shown outstanding commitment to both her staff and the ongoing recruitment of dentists,” her nomination for the recognition said. “Throughout all her endeavours she has shown the upmost courtesy and respect to everyone she comes across,” the nominee added. Karen said she really does feel like she can make a difference, helping the public to receive a high level of oral care. Her team also helps. “I work with a fantastic group of people,” she said. Dental Therapist Karen Madden and dental Assistant Erin Wilson with Dental Assistant Amanda Richards acting as a patient Portland District Health
A JUGGLING ACT Juggling appointments that can change at short notice is Portland District Health Specialist Centre Practice Manager Robyn McCabe’s field of expertise. CAPITAL WORKS AND EQUIPMENT The Seymour Cundy Wing was refurbished during 2008. This provided an opportunity to relocate the Specialist Centre from rented residential accommodation to modern and spacious consulting suites which will increase our ability to attract further specialist services. It also afforded the opportunity to rehouse District Nursing; BreastScreen, volunteers, post-acute care and discharge planning services. We also established a multi-purpose staff training facility and new board room. A capital grant of $350,000 from DHS enabled us to complete this project in a timely manner. Portland District Health gained funding for environmental improvements ($144,510) as part of the Council of Australian Governments’ Long Stay Older Patients’ (LSOP) initiative, and we purchased new equipment with this money. DHS’s targeted equipment funding program allowed Portland District Health to purchase: • An endoscopy video camera system; • An infant warmer; • Five defibrillators; and • Floor line electronic beds and specialised pressure care mattress overlays. She carries out the difficult task of satisfying a range of doctors and their patients’ appointment needs efficiently, and is always caring, according to her nomination for Employee of the Month in March. Robyn liaises with the large range of visiting specialists and makes sure the clinic runs smoothly. “No task is too much trouble for her,” the nomination read. “I love all aspects of my work,” Robyn said, adding that her ultimate goal is high quality support for doctors as well as quality patient care. Robyn worked in General Practice for 20 years before joining Portland District Health three years ago for more of a challenge. With the Portland District Health clinic having recently expanded to service more patients through additional visiting specialists, Robyn is expected to thrive on the additional challenge! ANNUAL REPORT 07/08
Page 1 and 2: 2007/08 PROVIDING SAFE AND COST EFF
Page 3 and 4: president’s report Greg Andrews I
Page 5 and 6: chief executive’s report IT IS PL
Page 7: An important outcome arising from t
Page 11 and 12: VICTORIAN PUBLIC HEALTHCARE AWARDS
Page 13 and 14: Vin Gannon BOARD MEMBER Vin served
Page 15 and 16: financial performance THE 2007/08 Y
Page 17 and 18: financial performance OPERATING STA
Page 19 and 20: John O’Neill, Greg Andrews and Mi
Page 21 and 22: Sub-Acute nurses Julienne Stone and
Page 23 and 24: Hotel services staff members Jacqui
Page 25 and 26: Divison 2 Nurse Lorrene Bartle, Div
Page 27 and 28: Harbourside Lodge is a state-of-the
Page 29 and 30: Beth Alexander and Noelene Flower,
Page 31 and 32: A step that’s paid off Donna Shep
Page 33 and 34: services provided by Portland Distr
Page 35 and 36: quality activities Senior dietitian
Page 37 and 38: employee recognition Portland Distr
Page 39 and 40: volunteer recognition There were 87
Page 41 and 42: medical officers PDH Specialist Cen
Page 43 and 44: governance Portland District Health
Page 45 and 46: BUILDING ACT 1993 The Minister for
Page 47 and 48: PROVIDING SAFE & COST EFFECTIVE PRI
Page 49 and 50: FINANCIAL STATEMENTS for the year e
Page 51 and 52: Balance Sheet As at 30 June 2008 No
Page 53 and 54: Cash Flow Statement For the Year En
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Notes To and Forming Part of the Fi
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Note 18: Financial Instruments (Con
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Carrying Interest Rate Risk Other P
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