COACHING PACKET Effective Case Management - The Center for ...

Section II: Effective Case Management Coaching Packet Checklist
Case Management YES NO NOT
CLEAR
1. Assessments of risk and criminogenic need are conducted early
and form the basis of the case management plan.
2. Assessments of risk and criminogenic need are repeated at
appropriate intervals.
3. The case management process is seamless from intake to postsupervision
discharge.
4. Offender strengths are assessed and used to develop case plan
activities.
5. Triggers are identified and relapse prevention strategies are
identified.
6. Offenders are active participants in the case planning process.
7. Case plan goals/activities adhere to the SMART guidelines (i.e.,
specific, measurable, achievable, realistic, and timely).
8. For moderate to high risk offenders, priority criminogenic needs
are matched to evidence-based interventions.
9. Case plans address stability factors – regardless of offenders’
level of risk.
10. Case managers are skilled in communication techniques
designed to enhance motivation and engage the offender in the
process of change.
11. Case managers balance their roles of assisting offenders in
addressing their criminogenic needs, while using sanctions when
necessary.
12. Case managers reinforce and assist offenders in practicing new
prosocial skills.
13. Case managers use incentives to encourage offender progress.
14. Case management teams are established and led by identified
case managers.
15. Case management teams include a diverse group of
professionals who are involved in the day-to-day care of
offenders.
16. Families/significant others are involved in offenders’ case plans
where appropriate.
17. Case management plans are automated.
18. Case managers use case plans as dynamic tools, referring to
them during the majority of their sessions with offenders.
19. Case managers modify case plans routinely as progress is made
or new concerns arise.
NOTES
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