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A Short Guide to the Irish Social Welfare System - Irish Congress of ...

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<strong>Social</strong> <strong>Welfare</strong> <strong>Guide</strong><br />

under this scheme you must first make an appeal <strong>to</strong> <strong>the</strong> local<br />

Health Service Executive Appeals Office. If your appeal fails<br />

you can make a fur<strong>the</strong>r appeal <strong>to</strong> <strong>the</strong> <strong>Social</strong> <strong>Welfare</strong> Appeals<br />

Office (except in <strong>the</strong> case <strong>of</strong> Exceptional Needs and Urgent<br />

Needs Payments).<br />

23<br />

The Appeals Process: You must appeal a decision in writing<br />

outlining your case, and you should request all documents<br />

relating <strong>to</strong> your application/refusal. You have a right <strong>to</strong> this<br />

information under Freedom <strong>of</strong> Information legislation. You<br />

should also request an oral hearing. This allows you <strong>to</strong> present<br />

your case in person.<br />

If you are appealing a decision <strong>to</strong> refuse an illness/disability<br />

payment on medical grounds you will normally be sent for a<br />

second medical assessment by <strong>the</strong> Department. This is not<br />

<strong>the</strong> actual appeal.<br />

The Ombudsman’s Office: If your appeal fails you can make<br />

a complaint <strong>to</strong> <strong>the</strong> Ombudsman’s Office.

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