Naval Reserve Association Naval Reserve Association

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Human Capital Index (HCI), a feature that shows how the Sailor
is performing against the average [normalized] score of those in
the same rating and of the same rank.
Everyone recognizes our Reservists bring more to the table
than just their military training; they possess tremendous civilian
skills that increase their ability to serve. As part of Sea Warrior,
the Navy [and DoD] is interested in capturing this data and
ultimately rewarding Sailors for these skills in their 5VM. Every
Navy Drilling Reservist (Selected Reservist and Voluntary
Training Unit member) is required by DoD to provide their
civilian employment data and, most importantly, their actual
civilian skill competencies.
In July 2004, our Reservists began filling out an on-line
questionnaire that assesses their competencies in a variety of
skills. It incorporates a number of elements such as tasks
performed, tools used, unique knowledge required, and resources.
By FY ’06, all Navy personnel will have a résume, reflecting both
Navy and civilian training/experience, displayed on their Sea
Warrior 5VM and used for billet assignments, active-duty
opportunities, rating/designator changes, and advancement.
Everything we do is about support to the fleet; and one of the
most critical functions we perform at Reserve Forces Command
is a focus on customer service, which enables our Sailors to go
forward and serve. We’re continuously working on improving our
quality of service; so, last year, we stood up the Customer Service
Directorate, led by Selected Reservists who are completely devoted
to this mission. They issued an electronic survey this past spring
to capture force-wide metrics on how our Reservists feel they are
being supported by the Navy Reserve. The results will be collated,
evaluated, and released in early August. From there, the Customer
Service Directorate will work to develop an improvement plan,
communicate the strategy back to the force, and conduct follow-up
analysis.
Our Financial Directorate is completing the development of
two Activity Based Costing (ABC) models that will significantly
enhance Navy leadership’s ability to make informed decisions
about the Navy Reserve.
The first model is a business tool which can be used to determine
what activities, performed by each echelon, are necessary to produce
the desired three Navy Reserve products:
A Mission-Ready Sailor
Mission-Ready Hardware
Operational Support
At the end of August 2004, we will have determined the unit
cost for each of these products and will recommend ways to optimize
the allocation of resources to achieve cost-effective, missionready
Sailors, mission-ready hardware, and operational support to
the Navy.
The second model is sponsored by OPNAV and is designed to
model the Operations and Maintenance, Naval Reserve (O&M,
NR) costs to the Navy Reserve. The “SELRES Support ABC
Model,” as it’s called, will demonstrate how cuts in the O&M, NR
budget would affect Navy Reserve readiness and performance.
This is one of the few remaining budget items that isn’t modeled
at another level, and it’s a shining example of Active/
Reserve Integration, as we work with OPNAV and the
Financial Management Branch (FMB) in this effort.
Everything we do must lead towards improved readiness. In
2003, our Operations Department began a tremendous initiative
to enable Navy to view Navy Reserve readiness information
through the TYCOM Readiness Management System (TRMS).
We created an innovative module called the Navy Reserve
Readiness Module (NRRM) that currently links to databases,
such as Reserve Automated Medical Interim System (RAMIS);
the Navy Reserve Order Writing System (NROWS); the Reserve
Headquarters System (RHS); and, soon, the Navy Marine Corps
Processing System (NMCMPS), to name a few. Through the
TRMS/NRRM viewer, Navy can see the following while a
Reservist is performing most types of active-duty service
(excluding ADSW and mobilizations):
The cost associated with Reservist’s orders
What SEAPOWER function the Reservist is supporting
Where they are physically serving and details about their
orders
Where they are in the mobilization/demobilization process
(once NMCMPS comes on-line)
If the advertised billet and NEC/Designator code of the
Reservist filling the billet are an appropriate match
Numbers of people by types of orders or ratings serving in
certain geographical regions
More . . . .
We are currently working with BUPERS to link ADSW and
mobilization data to TRMS/NRRM and ultimately to transition to
a single order-writing system that can be viewed through
TRMS/NRRM.
NMCMPS is the Navy version of the Marine Corps Mobilization
Processing System, developed in partnership with BUPERS. It
tracks each Reservist’s movement through the mobilization and
demobilization process by using a Web-based electronic checklist.
This system has been a huge success in managing these processes;
and, once linked to TRMS/NRRM, it will afford decision makers
visibility of this significant data.
One of our greatest successes at Reserve Forces Command has
been the development of the Web-based Naval Reserve Order
Writing System (NROWS). Both active-duty and Reserve personnel
applaud this system because it allows the Reservist to process
electronically their application expeditiously, and it offers a
tracking mechanism. Each service member in the order-approval
chain-of-command can see the application and endorse, hold, or
reject the application. Once approved, the Reservist can simply
print his/her orders from any PC, a great time-saver. NROWS
also offers a financial function that projects the cost of each set
of orders and tracks the execution of orders. This accounting tool
affords the approving authority data critical to making decisions.
Another major achievement and key database for the
TRMS/NRRM viewer is our medical department’s Reserve
Automated Medical Information System (RAMIS). This system
was built in 2002 to capture and report detailed individual and
unit level Reserve medical information. Far more robust than the
active-duty SNAP {Shipboard ADP Program} Automated
Medical System (SAMS), Web-based RAMIS enables active and
Reserve medical decision makers to coordinate personnel and
supplies to ensure the completion of comprehensive medical care.
It also affords real-time visibility to the chain of command on
NRA NEWS/AUGUST 2004