Supply Chain Focus by Prakash Menon, Supply Chain Director for ...

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DAVENPORT BISLEY BRACKS LOVABLE gazal.com.au
international freight costs, despite higher volumes and were 11% lower in domestic freight in spite of opening new stores and increases in fuel charges. The introduction of roll-cages across the majority of stores has dramatically improved the efficiency of transportation of goods from the store dock, to the floor. Off-loading time now has been reduced to around seven minutes, where previously it was up to 45 minutes using pallets. Stock can also now be moved during trading hours, where previously this was not possible. Other achievements during the second year include; • Achieving 99.98% e-commerce compliance with suppliers • Reduction in the error rate by 60% in ASN (Advanced Shipping Note) compliance • Reduction in international lead times (overseas transit time from hubs to stores) from 42 days to 24 days • Streamlining disciplines across suppliers to reduce late deliveries by carriers (transport providers) by 85% • Introduced more delivery points from 221 originally to 451 now into 88 | www.media.net.au our stores making it easier and faster to replenish from the store dock to the shop floor • Relocation of home-delivery function back into RDCs from external suppliers – a saving of around $2 million. The five key principles that we strive to achieve within the Myer supply chain framework are critical to ensuring that we achieve our company goals. These five principles are as follows; SERvIcE To ensure that all product that comes through the Myer supply chain is both store and customer friendly – that is to say, that the product is ‘store ready’ and ‘floor ready’ and can be quickly and efficiently brought onto the floor. This has been achieved through the introduction of a number of new systems, such as roll-cages and other initiatives such as ‘Goods on Hangers’, ‘Source tagging at source’ and so forth. Each team member working in Myer supply chain has an ‘adopted store’ in line with the Company’s “Adopt a store” program. This helps us to proactively work with stores (our “Our relationship with Myer is a positive and proactive one. We work with a great buying team who are always looking for new and creative executions for our products within the Myer stores. We have been able to establish many different retail strategies that have provided great results for both organisations. The broad audience that Myer attracts is certainly a key benefit. Nintendo can reach every different type of person in the iconic Myer stores all across Australia. This depth of coverage is important to Nintendo as more and more people are playing video games and we need retailers that offer this broad demographic coverage.” Greg Arthurton, Marketing Director, Nintendo
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