The Slovene Police - Policija

The Slovene Police 40
Due to the nature of its work the division co-operates with professional
services of the police, as well as with other State institutions and
authorities, especially with the ombudsman, the Ministry of Foreign
Affairs, the Office of the President of the Republic and with the Office
of the President of the Government, with the Commission for petitions,
applications and complaints of the National Assembly. They submit to
the police the initiatives, petitions and letters of individual citizens, who
have addressed their problems connected either with the treatment of a
policeman or with his conduct, to them. Every year they deal with about
30 petitions, 70 initiatives submitted by the ombudsman and with about
50 complaints. Replies to foreigners are submitted through the Ministry
of Foreign Affairs.
Complaints
The initiatives, proposals and complaints of individual persons are a part of
police profession. The Police accept them as a form of public control over their
work and as an obligation for even greater professionalism in the performance of
their duties.
Article 28 of the Police Act provides: “If an individual believes that his/her rights or
freedoms were breached by an activity, or by the omission of an activity by a
policeman, he/she can, in addition to all
other legal and other means available for the
protection of his/her rights and freedoms,
also enter a complaint with the police within
a period of 30 days.”
The complaint procedure follows precisely
defined methodology and directives, which
enable the transparency of the procedure,
since it is possible at any time to establish,
whether everything possible was done
during the procedure in order to define the
exact situation. However, it tries to solve all
the problems, cited in the complaint, also in
co-operation with the applicant.
A senate composed of three members: the chairman of the senate, a
representative of the public and a representative of the Police Union,
thoroughly evaluate the complaint and decide on the substantiation of
the complaint. The representatives of the public in the senate at the local
level are the candidates of local communities. Their number depends on
the number of complaints. At the State level the public is represented by
the members of professional public from legal or judicial ranks.