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ITEXPO Miami Show Guide - Call Center CRM News Blog

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Tuesday, January 29, 2013<br />

Room B117<br />

Agenda At-A-Glance<br />

9:00am-5:00pm<br />

Asterisk 1-2-3: The Essential 1-Day Asterisk Training Course – Free for All Attendees<br />

8:00am<br />

9:00-9:45am<br />

Wednesday, January 30, 2013<br />

Room B117<br />

Continental Breakfast - Paid Attendees, Speakers, Press, Exhibitor/Conf Badges - Outside Room B217/B218<br />

Sponsored By Digium<br />

Building Contact <strong>Center</strong>s With Asterisk<br />

10:00-10:45am<br />

Applied VoIP Security & Reliability on Commodity Internet Service<br />

11:00-11:45am<br />

Asterisk Deployment in Large Enterprise and Cloud Solutions<br />

12:00-12:45pm<br />

Business Case for Hosted vs. Enterprise Service Decisions: “<strong>Show</strong> Me the Money”<br />

12:45pm<br />

Conference Luncheon - Paid Attendees, Speakers, Press, Exhibitor/Conf Badges - Room B217/B218<br />

12:55pm<br />

Keynote Presentation Featuring Taqua - Room B217/B218<br />

1:30-2:15pm<br />

UC in the Cloud - The Good, The Bad and The Ugly<br />

2:30-3:15pm<br />

Scaling up with Switchvox: Strategies for Larger Deployments<br />

3:30pm<br />

4:00pm<br />

5:00-7:30pm<br />

Keynote Presentation Featuring Telefonica - Room B217/B218<br />

Panel Session: Battle for the Cloud: The Future of Cloud Computing - Room B217/B218<br />

Featuring: Cisco, Citrix, Gartner, HP, IBM, Microsoft<br />

Grand Opening Reception in Exhibit Hall<br />

Sponsored By Telefonica<br />

*Conference sessions/speakers are subject to change.<br />

To Register, Visit www.itexpo.com, or Contact Frank Coppola at fcoppola@tmcnet.com • 203.852.6800 Ext. 131 83

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