Elder Abuse - Ontario College of Social Workers and Social Service ...
Elder Abuse - Ontario College of Social Workers and Social Service ...
Elder Abuse - Ontario College of Social Workers and Social Service ...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Active Listening<br />
• Listen carefully without interrupting<br />
• Takes courage<br />
• Explain any limits on confidentiality<br />
• Believe what the person is saying<br />
• They are not to blame<br />
• Ask open ended questions