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Current issue with advertising - PDF - TheCommunicator.org

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2010 2011 2012<br />

Thank You.<br />

Thank You.<br />

Thank You.<br />

“Highest Member Satisfaction among Commercial Health Plans in the New York-<br />

New Jersey Region, Three Years in a Row” * by J.D. Power and Associates.<br />

Our goal has always been to provide you <strong>with</strong> the exceptional customer service you deserve. We are<br />

proud of this award because it is based on your feedback, and we will continue to work hard each day to<br />

deliver the RedShirt SM Treatment.<br />

You Deserve the RedShirt Treatment. ®<br />

* Independent Health Association, Inc. received the highest numerical score among commercial health plans in the New York-New Jersey region in the proprietary J.D. Power and Associates 2010-2012<br />

U.S. Member Health Plan Studies Ṣ M 2012 study based on 32,686 total member responses, measuring 13 plans in the New York-New Jersey Region (excludes Medicare and Medicaid). Proprietary study<br />

results are based on experiences and perceptions of members surveyed December 2011-January 2012. Your experiences may vary. Visit jdpower.com.<br />

©2012 Independent Health Association, Inc.<br />

Page 14 — The Communicator September 2012 PEF Information Line: 1-800-553-2445

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